Verint Open CCaaS Description
Verint Open CCaaS, a next-generation CCaaS for today's consumer, is a platform that delivers business outcomes now. AI-powered, and built to deliver results now. Your contact center can simultaneously increase capacity and improve CX. The AI-powered platform delivers tangible ROI that is targeted at your most pressing business problems. Keep the investments in your ecosystem that are still working. No need to rip and replace. Traditional CCaaS is telephony focused and requires a large staff to connect each customer with a human resource. Verint Open's CCaaS enables brands to increase their capacity while improving CX by leveraging a team AI-powered bots. Our next-generation platform was designed to increase CX automation on voice and digital channels. It delivers AI business outcomes immediately. Verint Open CCaaS Essentials provides a complete set digital capabilities for contact centers. Companies can choose a blend of voice and digital agents for a blended strategy.
Verint Open CCaaS Alternatives
CallHub
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But CallHub is more than a software solution.
We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today!
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uContact
Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
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Signalmash
Why struggle with large providers like Twilio, where response times to support requests can feel endless?
At Signalmash, we’re more than just another CPaaS provider. Our commitment is to deliver top-tier CPaaS support. With us, your developers gain access to shared Slack channels with our team for quick assistance, and you’re always welcome to reach out directly to our CEO.
Our real-time, high-quality support means faster development and empowers you to offer outstanding service to your customers.
Our SMS services include:
- SMS API
- SMS CPaaS
- SMS UCaaS
- SMS no-code sending platform
- 10DLC campaign support
- Short code SMS
- Toll-free SMS
Voice services available:
- Contact center telecoms
- Voice termination
- Voice origination
- Local numbers
- Short code numbers
- Toll-free numbers
- SIP Trunking
Our No-code telecoms solutions:
- UCaaS for SMS
- CCaaS for call management
- AI-driven solutions
Signalmash – get unmatched support every step of the way. Schedule a call with us today for expert guidance!
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ULTATEL
Ultatel is a recognized industry leader in business communications. With the power of cloud VoIP technology, we help businesses to be more productive and connect with their customers wherever they are.
Our plans come fully customizable and scalable with unlimited Calling, SMS, Fax, Chat, Video & 40+ Advanced Features.
The best part is, there are no hidden fees or charges! Thanks to our Transparent Pricing model, what you see is what you pay (unlike some other vendors).
A Gartner Category Leader and G2 High Performer, Ultatel aims to provide a unified communications platform that adapts to your companies' needs. Powered by our FlexScale technology, you can scale up or down seamlessly and instantly with no downtime or penalty.
Furthermore, our Award-Winning Customer Support department is there for you 24/7/365. With a 94% first-contact resolution, you'll have the peace of mind of being connected beyond limits.
Contact us today and schedule your discovery call or demo.
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Integrations
No Integrations at this time
Company Details
Company:
Verint
Year Founded:
1994
Headquarters:
United States
Website:
www.verint.com/the-open-ccaas-imperative/
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Product Details
Platforms
SaaS
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online
Verint Open CCaaS Features and Options
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