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Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
Description
We develop innovative, high-quality products designed to help you reach your objectives more efficiently, allowing you to prioritize what truly matters in your life. Delve into our comprehensive collection of more than 20 exceptional apps for WordPress/WooCommerce and Shopify, specifically crafted to address the fundamental issues faced by online store proprietors and facilitate their success. Our complete package includes a suite for invoices and shipping documents, enabling you to create and print PDF invoices, packing slips, and delivery documents seamlessly within WooCommerce. Should our plugin not meet your needs, we offer a hassle-free full refund within 30 days of purchase. With a remarkable customer base exceeding 1.5 million worldwide, we have established ourselves as a reliable leader in the industry. Furthermore, our wealth of resources, which consists of technical documentation, tutorial videos, and guides, empowers our users to maximize the benefits of our offerings. We are committed to ensuring your satisfaction and supporting you every step of the way in your journey.
API Access
Has API
API Access
Has API
Integrations
Shopify
5X
Alhena
Attentive
Boostopia
Calabrio Quality Management
Canopy
Echo AI
Ema
Flip
Integrations
Shopify
5X
Alhena
Attentive
Boostopia
Calabrio Quality Management
Canopy
Echo AI
Ema
Flip
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Vendor Details
Company Name
WebToffee
Founded
2019
Country
United Kingdom
Website
www.webtoffee.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Consent Management Platforms
Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution
Website Optimization Tools
Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts
