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Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
Description
Introducing a versatile networking solution that offers connectivity, security, and flexibility at a significantly reduced price. You can easily launch a VNS3 image through various public cloud marketplaces, including AWS, Azure, and GCP. Additionally, we provide a straightforward process for private image sharing, and we are more than happy to share a private image with your account. Furthermore, we can supply a VDI/VDK file that you can seamlessly import into your preferred environment, whether it be VMWare or a secured cloud setting. Our dedicated support team at Cohesive Networks can deliver a license within minutes, ensuring a smooth experience. Upgrading the license for your VNS3 controller is a simple task that can be accomplished through the VNS3 console or the API. An optional feature, the VNS3 Overlay Network, enhances your setup by providing end-to-end encryption, improved performance in most cloud environments, and enhanced IP address mobility across various regions and cloud providers. This overlay network is built on top of the existing networking layers, allowing it to remain functional independently from the underlying hardware and software, although it remains reliant on those native networking layers. In summary, this solution not only streamlines your networking needs but also empowers you with unparalleled flexibility and security.
API Access
Has API
API Access
Has API
Integrations
5X
AWS Marketplace
Alhena
Amazon Web Services (AWS)
Assembled
Attentive
Azure Marketplace
Boostopia
Calabrio Quality Management
Canopy
Integrations
5X
AWS Marketplace
Alhena
Amazon Web Services (AWS)
Assembled
Attentive
Azure Marketplace
Boostopia
Calabrio Quality Management
Canopy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$150 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Vendor Details
Company Name
Cohesive Networks
Founded
2008
Country
United States
Website
www.cohesive.net/vns3/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Cloud Security
Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management
