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Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
Description
Network Device Discovery is accessible via our xQuore platform, which operates on a SaaS subscription basis. It was designed specifically for xQuore, our diverse online platform that supports multiple languages, including English and Spanish, with additional languages planned for the future. The device scanning functionality employs various protocols such as ICMP, SNMP, WMI, and OS Agent to ensure comprehensive coverage. Our Agent Apps for Android and iOS facilitate mobile device management through the use of geofences. Additionally, there is a server application that enables continuous scanning of the local network from a centralized point. We proudly provide free technical support to assist you during the installation phase. For immediate assistance, you can utilize our automated chatbot or reach out to our technicians during business hours. Support tickets can be submitted directly from your customer account for added convenience. An initial rapid network scan is conducted using the ICMP protocol and DNS reversing techniques. Our multi-threading Windows service application enables the simultaneous scanning of devices across extensive networks, ensuring efficiency and effectiveness in network management. Furthermore, we are committed to enhancing your experience by continuously improving our services based on user feedback.
API Access
Has API
API Access
Has API
Integrations
5X
Alhena
Assembled
Attentive
Boostopia
Canopy
Echo AI
Endear
Flip
Forethought
Integrations
5X
Alhena
Assembled
Attentive
Boostopia
Canopy
Echo AI
Endear
Flip
Forethought
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4.75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Vendor Details
Company Name
Systemake
Country
Panama
Website
www.systemake.com/portfolio/ndd
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
