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Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
Description
For those in the transportation industry seeking advanced software to streamline all office operations, LTLMaster stands out as the optimal solution! Initially developed in 2006 as a custom tool for a client who could not find a suitable existing product, LTLMaster has consistently evolved through enhancements aimed at improving functionality and user-friendliness. Each new client has contributed valuable insights, enabling us to refine the software further, establishing it as the ideal choice for any asset-based transportation company. We thrive on challenges and never shy away from clients with high software expectations; instead, we embrace the opportunity to receive feedback and continuously enhance our interface. This commitment to collaboration ensures that our customers receive a system specifically designed to meet the unique demands of the transportation sector, ultimately fostering a more efficient operational environment for their businesses. With LTLMaster, your transportation operations can achieve new levels of efficiency and effectiveness.
API Access
Has API
API Access
Has API
Integrations
5X
Assembled
Attentive
Boostopia
Calabrio Quality Management
Canopy
Echo AI
Endear
Flip
Forethought
Integrations
5X
Assembled
Attentive
Boostopia
Calabrio Quality Management
Canopy
Echo AI
Endear
Flip
Forethought
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$499 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Vendor Details
Company Name
ComTech Software
Founded
2006
Country
United States
Website
www.ltlmaster.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
