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Average Ratings 0 Ratings
Description
Gigwalk provides a solution for businesses to efficiently gather data and manage remote tasks on a large scale. You can either use your own team or leverage our extensive network of 1.7 million Gigwalkers. Are your products being stocked and displayed as intended? Are store associates effectively promoting your latest offerings? With our retail audit and mystery shopping services, your team can receive immediate reports to address these concerns. Detect and resolve channel execution challenges on a wide scale. Our offerings, such as digital product testing, allow you to identify potential problems in new mobile app versions prior to launch. Additionally, you can uncover issues within intricate customer journeys, like the process of buying online and returning in-store. Experience real-time research and data collection like never before, with unmatched speed and scale. Utilize our global network of Gigwalkers to obtain valuable business insights that inform strategic decisions. From emerging brands to established Fortune 500 companies, Gigwalk has empowered organizations to rethink their operational processes and enhance their efficiency. Ultimately, our services are designed to adapt to the evolving needs of businesses in a competitive landscape.
Description
Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Reddit
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gigwalk
Founded
2010
Country
United States
Website
www.gigwalk.com
Vendor Details
Company Name
unitQ
Founded
2018
Country
United States
Website
www.unitq.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label