Edgefinity IoT Reviews

Summary: CYBRA's team are RFID experts and were very helpful in getting our system set up. Our environment was challenging and I was initially skeptical we would be able retain accuracy that would make it worth it but it did work amazingly well from the start.

Positive: It was able to be customized and installed just as we needed it. The software is used to track inventory in our cold chain environment. Due to USDA regulations, we need to keep the inventory at a precise temperature range at all times. Edgefinity has allowed us to track temp and also chain of custody in a simple, straightforward manner.

Negative: Nothing in particular. The tracking software and hardware needed to be customized. It is not out of the box SaaS product but that is expected as it needs to be calibrated to the environment.

Summary: For our industry, this was a necessary move. We have been given a compliance order from one of our vendors so we wanted to work with a team that was well versed in RFID. Cybra are certainly that. We'll continue to work with Cybra on RFID projects going forward.

Positive: Very helpful service and extremely knowledgeable team in regards to RFID. Along with the Edgefinity installation, the team also helped with attaining the right tags and hardware to ensure our set up was successful. For this kind of technology, some kind of education is necessary, and the company, Cybra, was very helpful in this regard. Just getting us up and running was worth it.

Negative: Getting accurate reads and setting up elements of the system were quite tedious, to be honest. I'm not sure if this was at all avoidable. From what I understand, RFID can be rather temperamental. It did not slow us down too much as the Cybra team handled much of the configuration.