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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Getlead CRM streamlines the management of contact interactions and their histories. New events such as phone calls, messages, missed calls, and IVR data related to a business are effortlessly recorded, allowing for more effective planning, automation, and execution of follow-up interactions. Additionally, Getlead CRM facilitates the creation of reports, the import and export of contacts, in-depth analysis, and precise audience segmentation as required. Incoming leads are efficiently routed among sales managers, marketing campaigns can be assessed, and access rights to any lead or deal can be adjusted based on its status or other criteria. The CRM’s dashboards provide instant overviews of key sales activities, enabling agents to track the total number of leads generated, identify unconverted leads, and compare their performance against fellow team members. Furthermore, this comprehensive insight allows businesses to refine their strategies and enhance overall productivity in lead management.

Description

Ivinex UUE serves as the crucial connector between our Contact Center and CRM platforms. The implementation of the Ivinex UUE state machine has significantly transformed our business's level of success. By automating routine tasks and various business processes, we have seen a remarkable increase in our key performance indicators. Our agents no longer need to manually initiate emails, texts, or callbacks, allowing us to concentrate more on strategically engaging with our customers. With access to Script Pop technology, agents receive clear and immediate messaging, enhancing their efficiency. Furthermore, real-time access to customer data during calls leads to more productive interactions. This empowers us to provide customers with the most engaging responses and information available. By accumulating insights on customer issues over time, we can resolve their service needs with greater accuracy and efficiency. Our system is now more intelligent than ever, simplifying processes and making them easier to navigate. Our commitment is to equip you and your agents with the most effective tools possible, ensuring a seamless experience for all involved. Ultimately, this innovation enhances both agent satisfaction and customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

$29
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Getlead

Country

India

Website

www.getlead.co.uk/crm/

Vendor Details

Company Name

Ivinex

Founded

2006

Country

United States

Website

ivinex.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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