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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
AutomationEdge
Avaya Cloud Office
Dialogflow
Discord
Google
IBM Watson
Inova
JivoChat
LUIS
Microsoft Dynamics 365
Microsoft Power BI
Nvoip
Rocket.Chat
Salesforce
ServiceNow
Slack
Slemma
WhatsApp
Zoom Phone

Integrations

Microsoft Teams
AutomationEdge
Avaya Cloud Office
Dialogflow
Discord
Google
IBM Watson
Inova
JivoChat
LUIS
Microsoft Dynamics 365
Microsoft Power BI
Nvoip
Rocket.Chat
Salesforce
ServiceNow
Slack
Slemma
WhatsApp
Zoom Phone

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15.95 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Geomant

Founded

1984

Country

United Kingdom

Website

www.geomant.com/end-user-solutions/contact-center-from-the-cloud

Vendor Details

Company Name

Desk Manager

Founded

2012

Country

Brazil

Website

deskmanager.com.br/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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