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Description

Revolutionize your business model and enhance your customer experience in the digital realm. Genpact Cora Pretrained AI Accelerators facilitate rapid adoption and unlock significant business value, enabling companies to seamlessly integrate AI into their operations. Transform your customer journey comprehensively—leveraging automation, analytics, and AI for predictive insights, flexible operations, and a substantial competitive edge. Developed with Genpact’s extensive industry and process expertise, this platform is tailored for transformation driven by customer journeys. Its modular components can be incrementally integrated over time to suit evolving needs. Our methodology starts with merging internal insights with external perspectives, assisting enterprises in pinpointing their unique competitive advantages and harnessing technology to realize them. Our extensive experience across various industries enables us to provide unparalleled support, drawing from our operational expertise with clients globally. By partnering with Genpact, you'll gain access to both our proprietary technologies and those of our partners, ensuring you remain at the forefront of innovation. Additionally, this collaboration equips you with the tools necessary for sustained growth in an ever-changing marketplace.

Description

Leverage Relativity6 to gain insights into customer behavior and make informed predictions. It's essential to identify and retain your most valuable customers, while also strategically implementing cross-selling and upselling tactics at opportune moments. By employing these strategies, you can effectively decrease monthly churn rates by 0.5 to 1%. At the heart of Relativity6 is its Knowledge Graph, an extensive database that contextualizes customer behavior beyond your internal metrics. This Knowledge Graph is constructed on a graph database containing over 1.5TB of contextual data points, which address issues such as data sparsity and inconsistent sampling. With Relativity6’s robust and adaptable infrastructure, your team can conduct experiments and gain insights rapidly without incurring substantial initial costs. Patterns and insights emerge promptly as our algorithms utilize GPUs to process vast datasets efficiently. Unlike many companies in the AI and Machine Learning space that obscure their methods behind a "proprietary" label, we understand that you know your business best. Therefore, we developed Marvin as an open platform, fostering seamless collaboration between your team and your data science professionals. This approach empowers you to make data-driven decisions with confidence and precision.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ABBYY Mobile Capture
Genpact Inspection Assistant
Mage Dynamic Data Masking
Mage Static Data Masking
Rosslyn Contract Management
Rosslyn Spend Management
Rosslyn Supplier Information Management
SYSTRAN
SkyStem ART
StereoLOGIC
Syniti Data Connectivity
Syniti Data Matching
Syniti Knowledge Platform

Integrations

ABBYY Mobile Capture
Genpact Inspection Assistant
Mage Dynamic Data Masking
Mage Static Data Masking
Rosslyn Contract Management
Rosslyn Spend Management
Rosslyn Supplier Information Management
SYSTRAN
SkyStem ART
StereoLOGIC
Syniti Data Connectivity
Syniti Data Matching
Syniti Knowledge Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Genpact

Founded

1997

Country

United States

Website

www.genpact.com/cora

Vendor Details

Company Name

Relativity6

Founded

2016

Country

United States

Website

www.relativity6.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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