Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Gamification-Engine (gengine) is an open-source software project licensed under MIT that allows for the incorporation of various gamification elements into your product. Unlike traditional platforms, it does not come with pre-packaged graphics, layouts, or statistics, but rather serves as a framework for you to create a tailored solution, communicating with your application server via a REST API. The engine supports a variety of achievement structures including multi-level achievements, multi-goal achievements, single goals, and leaderboards that can be evaluated on a daily, weekly, monthly, or yearly basis, all while maintaining time zone independence. It also offers features that promote social interaction, such as competing for the highest score among friends, as well as geo-awareness, allowing users to see how they rank against others in their locality. Users can define custom rules in Python, utilizing variables such as the current level, as well as setting unique achievement properties and rewards that can be tailored to specific needs, including options for custom languages and translations. This flexibility makes the gengine a powerful tool for developers looking to enhance user engagement through gamification.
Description
nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Docker
No
PostgreSQL
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ActiDoo
Founded
2015
Country
Germany
Website
www.gamification-software.com/en/
Vendor Details
Company Name
nGUVU
Founded
2015
Country
Canada
Website
www.nguvu.com
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
No
Contest Management
No
Feedback Management
No
For Call Centers
No
For Developers
No
For Education
No
For Onboarding
No
For Sales
No
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
Yes
Performance Metrics
No
Rewards Management
Yes
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
No
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No