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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Gamification-Engine (gengine) is an open-source software project licensed under MIT that allows for the incorporation of various gamification elements into your product. Unlike traditional platforms, it does not come with pre-packaged graphics, layouts, or statistics, but rather serves as a framework for you to create a tailored solution, communicating with your application server via a REST API. The engine supports a variety of achievement structures including multi-level achievements, multi-goal achievements, single goals, and leaderboards that can be evaluated on a daily, weekly, monthly, or yearly basis, all while maintaining time zone independence. It also offers features that promote social interaction, such as competing for the highest score among friends, as well as geo-awareness, allowing users to see how they rank against others in their locality. Users can define custom rules in Python, utilizing variables such as the current level, as well as setting unique achievement properties and rewards that can be tailored to specific needs, including options for custom languages and translations. This flexibility makes the gengine a powerful tool for developers looking to enhance user engagement through gamification.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docker Yes 
PostgreSQL Yes 

Integrations

Docker No 
PostgreSQL No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ActiDoo

Founded

2015

Country

Germany

Website

www.gamification-software.com/en/

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Gamification

Badge Management Yes 
Collaboration Tools No 
Contest Management No 
Feedback Management No 
For Call Centers No 
For Developers No 
For Education No 
For Onboarding No 
For Sales No 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking Yes 
Performance Metrics No 
Rewards Management Yes 

Product Features

Gamification

Badge Management Yes 
Collaboration Tools Yes 
Contest Management Yes 
Feedback Management Yes 
For Call Centers Yes 
For Developers No 
For Education Yes 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking Yes 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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