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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Gamification-Engine (gengine) is an open-source software project licensed under MIT that allows for the incorporation of various gamification elements into your product. Unlike traditional platforms, it does not come with pre-packaged graphics, layouts, or statistics, but rather serves as a framework for you to create a tailored solution, communicating with your application server via a REST API. The engine supports a variety of achievement structures including multi-level achievements, multi-goal achievements, single goals, and leaderboards that can be evaluated on a daily, weekly, monthly, or yearly basis, all while maintaining time zone independence. It also offers features that promote social interaction, such as competing for the highest score among friends, as well as geo-awareness, allowing users to see how they rank against others in their locality. Users can define custom rules in Python, utilizing variables such as the current level, as well as setting unique achievement properties and rewards that can be tailored to specific needs, including options for custom languages and translations. This flexibility makes the gengine a powerful tool for developers looking to enhance user engagement through gamification.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Docker
PostgreSQL

Integrations

Docker
PostgreSQL

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ActiDoo

Founded

2015

Country

Germany

Website

www.gamification-software.com/en/

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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