Alternatives to nGAGEMENT

Intradiem is the only workforce management solution that guarantees results and improves customer service. Our technology acts as an automated manager for the call center, with rules that are triggered in real time by actual center conditions. Our technology powers over 1.2 billion automated tasks annually and has saved our customers more than $160 million over the past two years.

Engagedly is a fast-paced, growth-oriented provider of performance management solutions and a winner. Engagedly's People + Strategy platform, which is based on decades of research and best practices, is changing performance management to achieve successful organizational outcomes around the world. Engagedly's E3 platform unifies the power of talent enablement, business strategy execution, and employee engagement into a single, easy-to-use software tool. Engagedly has more than 300+ customers around the world. They help high-performance organizations achieve people + strategy alignment.

For large organizations, the Rallyware Performance Enablement Platform delivers the right learning or business activity to the right individual at the right time so that every member of the organization always knows what to do next and how to do it in the best possible way. Implementation of the Rallyware Performance Enablement Platform results in the average 24X ROI for our clients. Rallyware has been adopted in 57 countries supporting over 20 languages for millions of users. A data-driven onboarding experience that delivers clear ROI: By analyzing each individual's live performance data and identifying their knowledge and skill gaps, Rallyware offers personalized paths to success through just-in-time training and business activities, driving their performance growth.

Xoxoday Compass is the #1 Incentive gamification software for revenue engines. The product can be used for the sales team, channel partners, gig-workforce, or support teams. Compass can be seamlessly integrated with any CRM and comes with pre-built integrations with popular CRMs like HubSpot, Leadsquare, Salesforce, etc that help to set up schemes, provide live scorecards, performance widgets, one-click payments, game templates, predictions, and more

NICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers.

Bunchball Nitro: Enterprise-level Gamification. One of the most effective and easiest ways to influence employee behavior. Bunchball Nitro by BI WORLDWIDE, the world's leading enterprise gamification platform, allows you to tap into the power and effectiveness of gamification to engage your audience – employees, channel partners, customers, sales teams, channel partner, and customers. Bunchball Nitro, a cloud-based platform, was specifically designed to help enterprise-level organisations tap into the power gamification. It takes game techniques we love - badges, points and leaderboards – and incorporates them into work environments. Integration - Bunchballnitro is system-agnostic so it can seamlessly connect with any system you need engagement. Analytics - Bunchballnitro's success lies in advanced analytics that drive engagement and performance. Bunchball Nitro allows organizations to take actionable decisions.

We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points

Mambo.IO is a leading option for an on-premise, open-source gamification platform. With gamified solutions for customer loyalty, employee engagement, and training / elearning, Mambo.IO allows both custom and off-the-shelf development for your gamification efforts. Customer Loyalty: When it comes to purchasing goods or using products, customers have a wide variety of choices, which is why more than 50 percent of customers will not hesitate to buy or use a competitors product after doing business with you. Gamification and the Mambo.IO Platform will help you drive long-term customer loyalty and user engagement with your products and services. Whether you’re looking to increase sales, improve user engagement or create unique marketing experiences, Mambo.IO can help. Employee Productivity: Only 30 percent of employees are engaged, this leaves 70 percent who do not care for their colleagues, your customers or business. Use the Mambo.IO platform to increase the knowledge, satisfaction and performance of employees. With gamification you can drive the adoption of all your enterprise applications and improve the overall health of your business.

Our innovative software application, motivational rewards, and fully-featured incentive services, combined with our game-driven incentive, gaming, wellness, engagement, and software, will allow your organization to create, manage, and maintain an engaging recognition, reward, or analytics program. You can create your own program by using features such as badges, challenges and leaderboards. Snowfly offers industry module templates that you can use to build your own. Add our consulting and business services to your program and you will have a program that engages your employees, automates incentives, provides Gamification, and also moves the needle and improves profitability. Do not settle for "checking the Gamification box", use a program that will make a significant impact on your employees that they will be able to use for years. Snowfly is a great place to have fun!

SparkPlug is the first global incentive management platform for frontline employees. SparkPlug empowers your team with fully-automated sales incentives, and easy vendor-sponsored rewards. Gamification engine that can be customized to your specifications. Sign up for employees and managers in one click. Real-time updates and reporting. A dedicated incentive consultant. Integrated vendor-sponsored incentives Automated, real-time reporting. Measurable campaign ROI. 100% trust and transparency Facilitating an incentive program is easy and quick. This will keep your employees motivated and happy. You can track sales in real time and offer sales incentives to store employees who represent your brand. You can focus your efforts and increase your income by doing what your strengths are: delighting customers and crushing sales. Retailers that reward their employees with commissions and rewards have a 22% higher average sales ticket. Access to sales data, metrics and trends.

What is Bravon? Bravon is a cloud-based gamification platform that improves user experience and provides an All-In-One gaming platform. It can be used in just minutes. Modern digital workplaces require extra effort to communicate with everyone and keep them connected. Establish a single stream for communications that ensures everyone is acknowledged and synchronized. Game mechanics can be applied to sales and technical tasks to motivate customers or teams, increase performance, increase competition among users, and promote positive behavior. With clear goals and pathways to success, employees will be more passionate about their work. Your customers will appreciate your brand if they have a better shopping experience. Motivating challenges and attractive rewards will make your club members more active and involved. Gamication can drive engagement! You can make learning fun and memorable, increasing your completion rate.

Catalyst, our next-generation productivity app for sales team leaders, is Catalyst. Playlyfe is a Bangalore-based company that creates products that help people succeed through gamification. Playlyfe, an enterprise gamification platform, was the beginning of our journey in 2014. It was born out of our passion for video games and solving difficult problems. Enterprise Gamification named the gamification platform one of the Top 10 Gamification Platforms worldwide in 2015. Within two years of its launch, our gamification platform was used worldwide by more than half a million people. Catalyst is our solution for modern companies looking to use behavioral design, real-time analytics, and gaming to transform their workplace culture. It has achieved ground-breaking results.

Based on real-time usage activity, assign users an identity. For increased usage, reward users with points. Visualize the most recent achievements to motivate users. Encourage friendly competition among colleagues and teams. To help users grow, we offer personalized next steps suggestions. Highlight individual and team champions via webpart or message bar. Our advanced analytics engine tracks user usage and converts it into points and awards. Gamified dashboards show progress and achievements to administrators and users. To make the digital workplace more fun, productive and productive, it is important to use consistent metrics that encourage peer and self competition. GAMIFY's fun points and badges system will make your employees excited to use the SharePoint portal. They will also be eager to compete with their colleagues. GAMIFY makes it easy to motivate users to create and update content.

Gamifics365, a gamification application that encourages user adoption and productivity within Dynamics 365 CRM, is Gamifics365. With fun and engaging games, you can create a winning culture in your organization and increase team spirit. You can create a positive environment at work by combining work and fun. Features: Engaging games and activities can increase CRM user adoption. Define which CRM operations are worth points for players or teams. You can create different types of games, such as Face-off, Race, or Challenge, for your players. Create fantasy teams and games where users can support and root for their team players. You can award badges and rewards to the winners. Mobile apps allow you to join games and track the performance players or teams. You can track and update scores in real time without any impact on CRM performance or usability.

We prioritize employee retention at ZIZO through engaging gamified experience and personalized feedback. Our advanced gamification system creates an interactive user experience similar to that of video games. Real-time progress bar and interactive incentives actively engage the employees, ensuring increased job satisfaction. Our approach includes interactive challenges and personalized feedback delivered by sophisticated software features. This combination increases engagement and creates a fulfilling work environment. We are committed to creating a stimulating workplace, motivating and valuing every team member. This will lead to long-term retention of staff and professional growth. We drive team engagement and motivation at ZIZO through innovative game mechanics. Everyday tasks become exciting challenges that promote productivity and teamwork.

QuoDeck, a powerful platform builder that lets you create and deploy mobile game-based learning to help you train, assess and manage your staff, is simple and easy to use. You can create interactive experiences that learners will enjoy, not because they have to, but because it is what they want. Your content will reach learners on the device they prefer, in the format they prefer, and with the exact information they need. Upload your PDF, PPT, and Videos and customize your branding. Share with your learners. Your content can be accessed by learners via a mobile app, desktop browsers, or mobile browsers. Our easy-to use templatized editor allows you to create mobile-ready animated and interactive content. You can view dashboards and reports about learner interaction, comprehension, and adoption. Built with enterprise-grade hardware, security, and seamless integration with other system.

Marketing automation software allows you to nurture prospects and track your results. It can be seamlessly integrated with sales management software to help you close more deals. Sales Management Software allows you to track activities, manage customers, and grow your pipeline. You can create beautiful reports that will help you make business decisions. Project Management Software allows you to organize your team, collaborate on tasks, track progress, and keep them informed. Visualize your goals and reach milestones. Get things done. Beautiful dashboard that inspires users to want more. You can easily track your game progress and status. Earn badges, coins and complete collections. Turn it in to receive real rewards. Expect results and motivate users. Sales people love to compete. Instil competitive spirit in your team to increase sales.

Engage and motivate your team by creating a point system and awarding badges. You can win a trophy or a participant badge. Reward the top scorer and encourage the players to perform better. While it is rewarding to compete as an individual player, it is rewarding to play together as a team. Play against other teams, or against the clock! You can earn badges for achieving specific goals, earning points, or celebrating long-term engagement. For a sense of pride and bragging rights, players can create profiles to showcase their badges. Create quizzes, share content, and take surveys. Facilitate onboarding, educate on policies and best practices, and ask for feedback to gain insight. Quests earn you points. Gamify the experience. Redeem points from the reward store. Allow players to save up for their favorite reward. You can create a list of rewards and set prices.

To sustainably increase employee engagement, learning and performance, go beyond badges, points, and leaderboards. Instead, use all the mechanisms that make games addictive and exciting to drive employee engagement, learning and performance. Reduce churn. Every employee should have the opportunity to be a hero every day and has a clear path to success. Recognize employees immediately for their business-oriented behaviors, processes, and activities. Drive ongoing excellence. Encourage and sustain enthusiasm about learning, working towards goals, and being a team-player. Employees are not robots. Employees need to feel valued and purposeful in order to stay motivated. Centrical can make anyone, not just the top performers, a hero by providing personalized challenges, weekly wins, and progressing game narratives which chart a clear path to success and development. Recognizing behaviors and rewarding them with recognition makes them habits. Centrical instantly rewards employees who do the right thing by using data from enterprise applications and compensation management.

SalesScreen is the leading all sales gamification solution. Our platform helps managers engage their sales teams and reps with real-time performance data, dozens of fun competitions, personal milestone celebrations, a reward shop offering real prizes, and streamlined sales coaching that get your team to goal.

Many employees don't know what to expect or how they are meeting those expectations. Everything is made crystal clear by IActionable. We provide IActionable updates in real time so everyone knows exactly where they are and what to concentrate on. Reporting is only one step. We go further and use gamification elements to mold behavior and improve performance. Before they can dive in, new employees need to learn the basics. Onboarding allows them demonstrate basic skills and reinforce their training. Our system is centered around goals. You can create clear objectives around any metric or interval that makes sense to you. Score is a single number that sums up the employee's performance. It fluctuates just like a credit score, and gives employees a holistic view on their performance. An achievement is a recognition of exceptional performance or long-term accomplishments. They provide an additional layer of goals to work towards and are a source for bragging rights.

Dashboards that are easy to set up and give every member of a team visibility to targets and results. Multi-layer recognition and Gamification to motivate, reward, and recognize your team. You can get a full suite of badges and trophies. You can instantly increase focus by setting targets, leaderboards and performance tracking. You can select as many metrics as you want, set the targets, and define what is good or average. You can quickly see the details behind the scorecard with a single click. To get the detail you need, drill down to each team member's performance. Filter results by time period. Progress tracking screens allow you to see the performance of all levels. The dashboard allows you to view the top performers, overall achievements and individual results. You can track every element's behavior and how it develops across all gamification mechanisms.

In as little as 20 Days, you can improve your CRM engagement! Are you running out of ideas to motivate your team? Sometimes it can be difficult to keep your sales team engaged and productive. Yes, both senior and experienced sales managers. You need to let the sticks and carrots go. Your pipeline is your lifeline. It can take many, if not hundreds of CRM updates daily to keep it up-to-date. But, we understand that incentives are not the best option. And it certainly beats micro-managing. Wouldn't it be more fun to encourage good CRM habits that requires less policing on your part? Culture is more important than anything. It is important to keep your top salespeople as long as possible. If you have a negative culture, even the most loyal members will eventually leave. You know what happens next? An endless cycle of onboarding, recruiting, and ramp-up. Wouldn't it be great to have a sustainable way to make your workplace more fun and result-oriented?

Hurrah! Leaderboards is a fun software that broadcasts team performance. It uses gamification to increase motivation and outcomes of your teams by providing real-time recognition, metrics, and metrics. Our leaderboard software can be connected directly to your CRM or other database. Create your own leaderboards to share live, customized KPIs, communications and custom media with every member of your team, no matter where they may be. Hurrah! This shines a spotlight upon data to encourage user adoption and improve data quality. This allows you to get the insights you need faster, and more consistently. Companies that recognize and invest in employee engagement are more likely retain top talent and to spend less on training and hiring. Real-time connections between daily activities and results reinforce key behaviors and improve team performance. Hurrah! Let teams celebrate each other's achievements.

Spinify is the #1 Sales Gamification Company! Are you tired of having whiteboards in your office that are almost out of date? Do you have TVs in your office, but would you like to use them for sales gamification purposes? Spinify offers thousands of layouts that allow you to create beautiful leaderboards and competitions in minutes. Friendly competitions that drive activities and results overnight. The best part is to celebrate when players reach their goals by creating engaging YouTube music videos. It's never been more fun to succeed at work. Easy to set up, free trial. All major CRMs, including salesforce, google sheets and excel, are supported. Are you ready to gamify the office? We can help!

Trivie empowers people to remember critical communications and training so they can work more efficiently. With Trivie, training managers and people leaders can easily increase knowledge retention by using a self-service platform that is AI-powered and gamified. Trivie has many happy customers in safety, compliance and customer success. It is also a great way to help employees transition from learning to training.

Ambition is the #1 sales performance software. It transforms sales teams into powerful revenue generators. Our tools allow sales leaders to draw intelligent insights from data and create a culture that encourages success on the sales floor.

Each tool in a contact centre provides a specific reading about your operation, prompting you to take a different course of action. ClearView is the single source for truth for all these disparate readings. This allows you to spend less time creating reports and more time generating outcomes. What happens when you drive to work while talking on the phone and eating breakfast burritos? You will eventually drift off the road. Real-time feedback from the "rumble strip" prompts a change in behavior. ClearView gives you the ability to send a virtual rumble strip to employees to alert them of unproductive behavior and keep your teams on track. Reports are typically sent to management and then passed on to agents as an afterthought. The modern call center agent is not only capable of reading reports, but thrives off them. ClearView agents are always up-to-date on performance so that you can concentrate on the most important things.

Your team will be more motivated and engaged if you create a culture that is more focused on employees. Alvaria makes it easy to grab your employees' attention with mobile tools that allow them to view their progress, track their goals, and redeem rewards. Align the power and flexibility of our call center employee experience app with today's dynamic work environments. Alvaria Motivate Mobile allows employees to view their gamification achievements and goals from anywhere. They can also see what other players are doing, initiate new challenges with them, view rewards, and update their profile. A player overview with important metrics, news feeds and information about competitions, goals, level, and badges is displayed. When players reach a goal, receive a prize, level up, or complete an activity, notifications are sent automatically. Employees can track their progress, rank and see current leaders for key tracked KPIs. They can also see a timeline of new records or personal bests.

Increase employee engagement and contact center productivity without increasing costs. Alvaria Workforce Engagement Management Suite (WEM) gives you the tools to increase efficiency, monitor, reward and reward agents, and reduce turnover. The WEM Suite, which includes our market-leading workforce optimization capabilities and adds employee-centric capabilities such as game mechanics. This combination creates the most comprehensive and powerful workforce engagement solution on the market. The Alvaria WEM suite can be used to maximize your contact center technology. It can be used on-site, remotely, or in a home office. You can choose the tools you need from the WEM portfolio to achieve high-quality customer interactions, better customer experience and more engaged agents - all at a lower cost.

All-in-one platform to manage employee engagement and performance. Maximize productivity of your team while working remotely. 360-degree platform that uses gamification to boost your team's motivation and performance in sales, customer support, management, and development. You can boost team culture by adding friendly competition to show how users compare to their peers. This will increase employee motivation to learn, perform, and develop new habits. Your team will be racing to achieve their goals faster than anyone else. You will see a rise in productivity if you create levels, set targets, assign missions, and build levels. Your employees will feel valued and noticed by sharing their achievements and visualizing them. Being complimented publicly is a great motivator and feels even better. Encourage your employees to work together to achieve mutually beneficial goals, tasks, and to share their successes.

Personal scorecards, live TV broadcasts and data-driven coaching can help you drive the behavior that leads to sales and customer retention. Encourage healthy competition among your team. You can motivate your sales team with sales contests that reward performance. Your team will be more productive and energized, which will lead to lasting results. With performance scorecards, you can get your team to focus on the behaviors that will drive revenue, customer experience and business results. As they update Salesforce, you can see immediately if your team is falling behind with real-time KPI tracking. LevelEleven empowers leaders, reps, and managers to quickly correct errors so that your team can reach its goals. You can improve the performance of your sales team by providing consistent feedback in one easy-to use system. You can unlock the potential of your sales team by enhancing your sales coaching with customizable templates.

DVSAnalytics offers secure call recording and screen recordings solutions that are engineered to scale with your organization and adapt to your specific needs. Improve customer service, reduce risk, settle disputes, verify orders, and gain key insights. DVS Analytics provides greater insight into your call center. DVS Speech Analytics transforms audio recordings into searchable information to provide rich business intelligence about you and your customers. Desktop Analytics uses metadata from other applications, like CRM platforms or communication platforms, to categorize interactions. DVSAnalytics Quality Management provides tools for evaluation and coaching to continuously improve each customer interaction. Review interactions, trigger coaching based on evaluations and motivate agents through easy contest management.

The new normal at work requires a whole new way of working: Collaborate, Engage and Measure, Reward, and Reward. Newwe is an Employee Experience platform that delivers the future of work. Real-time data-driven analytics can improve productivity, performance and utilization, transparency, motivation, and transparency of employees. The platform is flexible enough to integrate with existing applications within your organization. It provides a single view, role-based dashboard that allows you to track the progress and utilization of each activity. Your employees will be empowered to work independently and build a engaged workforce. For improved performance and ROI, harness the power of instant gratification at work.

All the tools you need to manage your employees and improve performance - all under one roof. A connected collection of quality, coaching and learning tools will improve your customer experience. You can automatically recognize milestones and reward achievement, make it easier for employees to communicate, create contests, and get insight into your team's pulse. All you need in one platform at a fraction of the cost of many single-solution tools. (Oh, and there are no more spreadsheets. No more spreadsheets. There's no need to manage employees on multiple platforms (or pay them). It's also difficult to pull data from multiple platforms to get a clear view of what's happening. You have everything you need to engage your team in C2Perform.

SelfDrvn is Asia's only Employee Experience Tech Vendor. It was included in Gartner's Hype Cycle for Human Capital Management Tech and Digital Workplace, 2018-2025. Our platform combines Analytics, Gamification, and 'Digital Nudges' to increase engagement, learning, collaboration, and performance for your hybrid workforce. A lack of a learning culture impacted the ability of sales agents to advise customers and resulted in lower branch sales. Lack of connectivity between HQ, branches led to difficulties in knowledge sharing and interdepartmental collaboration. Sales growth was affected by the inability to recognize high performers in meaningful ways.

Allow fans to upload content, and create questions and answers to help new players learn the game more quickly and smoothly. The Knetik Learning Management System is capable of handling different types and questions, as well as answers. Gamification can be used to reward learning. The Knetik Cloud allows you to focus on your gameplay, while providing leaderboards, badges, and social proof for your community. Reporting features allow you to track how users interact with your game. You can also change your gamification based on new ideas. Integrate real-to virtual currency transactions with the Knetik Wallet. You can keep the profits from micro-transactions that players make with real money. Turn your app into a messaging system for your business to earn additional income. Users of your app will be able to receive special offers from retailers covered through the app.

TelStrat WFO offers world-class workforce optimization functionality through an easy-to use interface. Engaging and managing your team well is key to optimizing your largest investment and exceeding your customers' expectations. The solution is a workforce optimization program, supported by the right software. Serenova provides that solution via both cloud and on-premise WFO software. To meet service levels, schedule skilled agents quickly and accurately. Use wizard tools to forecast future requirements and predict them. Agents can enter their schedule preferences and view their performance via the My Time web portal and mobile app. Gamification features can improve agent motivation and performance.

RapL is the platform that allows for small-sized workplace learning. Personalized, adaptive and reinforced learning. Empower all employees and accelerate business results. It's easy to use and engaging. Easy to implement, quick to manage, and with proven results. Each learner's business is able to benefit from learning that is tailored to their needs. Spaced repetition increases knowledge retention and mastery. Hierarchy-based real time analytics by region, department and group. Easy-to-understand, bite-sized learning topics. Employees are motivated and engaged by badges and leaderboards. Multilingual, fast, secure, and easy to use globally. RapL is the best platform and solution to train your distributed workforce. Gamified, personalized learning that is scalable for global use. You can get started on mobile or desktop in just minutes. You can choose from thousands of ready-to use scenarios. We can also help create the exact scenario you require.

Gamification enhanced allows you to connect, close, and celebrate. Team games and incentives that drive results will motivate your sales team, increase employee engagement, and improve revenue performance. Gamification makes it easy to increase employee performance and team building. Integrate your data to set goals that will help you achieve company objectives. You can incentivize and reward sales reps from multiple locations by using team building games that increase employee performance. Get data and insights to enhance team building. To drive decisions, take advantage of feedback reporting and performance management.

Verint Monet Cloud Workforce Optimization Software for Contact Centers and Help Desks. Our cloud-based call center workforce optimization software allows our customers to concentrate on what they do best: providing a great customer experience. The art and science behind workforce management in a help desk or contact center is to have the right number of employees at the right time, with the right skills, to meet predetermined volumes of work at a predetermined level of service with minimal costs. Workforce management is a critical task for contact centers/ help desks, as poor planning and execution can have a negative impact on your business (revenues, cost), your customers (satisfaction) and even your employees (motivation/burn-out). Verint Monet Workforce management (WFM) includes forecasting, scheduling and agent communication. It also helps to optimize your workforce resources.

Workforce Optimization (WFO), a unified suite cloud solutions that capture interactions and manage the performance of employees across an enterprise, is called Workforce Optimization. WFO is a set of pre-defined workflows for contact centers that provide unique information to improve productivity and quality. This includes workforce management and call recording, automated quality control, performance management, speech and text analytics, and many other things. The benefits of workforce optimization Finally, you can answer the most pressing queries facing your contact center. How can I balance employee flexibility and staffing costs? How can I reduce effort, improve processes, and empower my workforce? What type of WFO analytics is required to improve customer engagement? - What's next in WFO for my organization?

Cloud contact center that connects agents, employees, and customers. Increase customer satisfaction by increasing engagement, collaboration, and operational effectiveness. Create better experiences, activate agent potential, and support new ways to work. Discover patterns and trends, gain valuable insights and take action with confidence. A reliable and secure platform will help you reduce IT dependency and ensure your success.

A seamless customer journey that spans channels is easy and fast. Discover our automation-first solutions that use AI every day. We release hundreds of new features, integrations, and solutions every year to keep our platform at the forefront of customer experience technology trends and technology. Our automation-first customer service solutions leverage Talkdesk AI in order to optimize your most important customer service processes. You don't need to believe us. Listen, read, and see how our customers make customers happy.

Calabrio ONE gives your complete set of tools to unlock the immense value in customer interaction data. Use it to transform your business. One seamless solution combines a fully integrated workforce optimization suite with powerful voice-of-the-customer analytics tools deployed how you choose--in the cloud, on-premises, or in a hybrid environment. All customer interactions across all channels can be captured. Predictive and predictive insights can be extracted. Enhance customer experience, increase employee engagement, and improve operational efficiency. Next, implement customer-centric strategies throughout the business to increase sales, drive innovation, and propel your business forward. Every interaction should be captured. Hear every voice. Record every call, every time. Calabrio ONE seamlessly integrates with the best-of-breed channels systems. A central command center is created for your contact center.

This is the easiest way to increase employee engagement for HR professionals who want employees to be more motivated. Gamified company events can be created, managed and tracked at scale. Motivation is key to keeping your best players in your team. Events and challenges are a great way to increase the fun at work and keep your top performers motivated. You can create and publish events in one click. You can also monitor the whole process online. Automatically generate a landing page with registration. There is no need to program or build a website. You can concentrate on the success of your event. Battlejungle makes engagement and events exciting and entertaining. Battlejungle is not a place for formal introductions. It's a place to have fun! All things collectibles, trophies and badges! Let's play! Our pre-planned, thematic virtual and real life tournaments and challenges will create excitement and fun at work.

SellPro helps retailers and retail brands foster a loyal, knowledgeable, and motivated workforce by providing ongoing engagement. The platform combines micro-learning and gaming with rewards, communication tools, job aids, and more to create a modern app that retail employees want to use every day. SellPro administration and content management can be made simple by automation, actionable data and an intuitive online interface that takes just minutes to master. SellPro is the perfect choice for: - Retailers seeking a SaaS solution that will help them engage, train, reward, and inspire their workforce. - Brands that sell non-commodity products or services through the retail channel.

GamEffective, a next generation enterprise gamification software, helps to increase worker performance and digital innovation. GamEffective uses the principles of behavioral psychology and motivation to support sales, customer services, employee learning, and social collaboration. GamEffective allows employees to easily view their goals, benchmarks, achievements, and other information. Gamification features include narratives, engagement automation, as well as other advanced features like gamification.

Gamification platforms can be used to align corporate and personal goals. This creates a loyal community of players. Gamification encourages healthy competition and creates meaning for players. This results in continuous improvement for players and those around them. We encourage everyone to get involved and motivated to achieve their goals. To do this, players simply need to pull out a device from their pocket and start playing. Gamification can be used to motivate and inspire people through gamification metrics such as points, challenges, rankings, etc. Gamification not only motivates and engages people to change their behavior but also rewards them for their actions. Gamification makes it possible to make data-driven decisions, without using intuition or perception. Gamification can be used to involve your team. Transform communication, feedback, and team involvement into data.

ARKIS is a platform designed to solve the 4 most common contact center problems and improve agent performance.