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ease
features
design
support

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Description

Transforming your clients into a powerful engine for growth is entirely achievable. The Gainsight Customer Cloud consolidates all necessary technologies to facilitate seamless product adoption and help your customers reach their goals with your business. By carefully orchestrating the customer journey across all departments, you can cultivate long-term relationships and consistently deliver impressive results. Integrate comprehensive SaaS product analytics with tailored in-app interactions to provide users with outstanding experiences. Gather valuable feedback, engage with respondents to close the feedback loop, and unearth insights that drive a remarkable customer experience. This open platform serves as a centralized hub for customer data systems, equipping every team member with actionable insights to enhance decision-making in favor of customer satisfaction. Moreover, it enables revenue growth through detailed whitespace analysis, strategic upsell and cross-sell playbooks, and efficient renewal processes to maximize profitability. In doing so, businesses can foster stronger connections and ensure long-term success in a competitive marketplace.

Description

MakerSights empowers brands to make agile decisions, enhancing their resilience and adaptability in a fast-paced market. By streamlining the assortment deployment process, companies can reduce waste significantly, boost profit margins, and develop products that resonate with consumers. Despite investing 4.5 times more in inventory compared to marketing, brands allocate four times less to the technology that underpins these investments. MakerSights revolutionizes your decision-making process through data and collaborative efforts, instilling greater confidence from initial concept evaluations all the way to the selling phase. Regardless of whether your teams are in a shared workspace or dispersed globally, MakerSights fosters collaboration. It centralizes input from internal stakeholders and facilitates alignment during digital reviews, enabling quicker and more informed decisions without lengthy meetings. Moreover, it allows for the incorporation of consumer feedback into assortment strategies well before any prototypes are made. By collecting actionable insights from target audiences worldwide within hours, businesses can prioritize products likely to succeed while eliminating those destined to fail, leading to a more efficient and consumer-focused development cycle. In this way, MakerSights transforms the conventional approach to product development into a more responsive and market-savvy process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Champify
Chief
Ecosystems
Front
HubSpot CRM
InboxCRM by AppEQ
Intellum Platform
Microsoft Dynamics 365
Microsoft Outlook
Momentum
Pendo
Pipedrive
ReferenceEdge
Salesforce
Salesforce Marketing Cloud Account Engagement
Slack
Stackreaction
Thought Industries

Integrations

Adobe Marketo Engage
Champify
Chief
Ecosystems
Front
HubSpot CRM
InboxCRM by AppEQ
Intellum Platform
Microsoft Dynamics 365
Microsoft Outlook
Momentum
Pendo
Pipedrive
ReferenceEdge
Salesforce
Salesforce Marketing Cloud Account Engagement
Slack
Stackreaction
Thought Industries

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gainsight

Founded

2009

Country

United States

Website

www.gainsight.com

Vendor Details

Company Name

MakerSights

Founded

2015

Country

United States

Website

www.makersights.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Fashion Design

CAD Tools
Color Matching
Design Export
Fabric Matching
Fashion Illustrations
Pattern Grading
Pattern Layout / Print / Cut
Pattern, Color & Art Storage
Presentation Tools
Textile Pattern Design

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

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Alternatives

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