Coevera Reviews

CRM Software

Coevera is an AI-driven CRM and sales process platform tailored for B2B sales teams ranging from 15 to 2,500 quota-bearing sellers. It caters to organizations with a structured sales methodology, where managers oversee the sales pipeline, and deals are closed through consultation rather than mere transactions. Previously known as Pipeliner CRM, the company has been developing sales software since 2011. The outcomes are impressive: implementation takes just four weeks, requires no full-time administrative staff, and onboarding a new user only takes two hours, all while significantly lowering overall ownership costs. Sales leaders can confidently stand behind their forecasts, sales operations can manage configurations independently, and sales representatives benefit from a clear pipeline with easily identifiable next steps. Key features include: • Voyager AI: offers predictive insights on deals and pipelines, along with a native multi-channel platform • Visual pipelines showcasing buying groups and relationship diagrams • Guided selling: your custom stages and criteria integrated seamlessly into daily workflows • Automatizer: a no-code workflow automation tool developed by your team • In-built reporting and forecasting capabilities, along with business intelligence export options Coevera offers three pricing tiers: $85, $115, and $150 per user per month.

Contact Management Software

Coevera views contacts as integral relationships rather than mere entries in a database. Each contact is positioned within a visual framework: utilizing AI Relationship Charts and organizational charts, it clarifies reporting structures, identifies key influencers in decision-making, and highlights any gaps in coverage. Voyager AI assists in locating missing contacts, adapting to leadership transitions, and generating concise summaries of contacts, while the Autoprofiler enhances records with relevant titles, logos, and social media profiles. The Web Clipper allows users to effortlessly capture prospect information from web platforms like LinkedIn with a single click, and the mobile Business Card Scanner transforms physical event cards into digital records. With features for duplicate detection and a sophisticated merging tool, data integrity is maintained. Additionally, the two-way synchronization with Outlook, Microsoft 365, and Google ensures that contacts, calendars, and emails remain consistent. In contrast to traditional CRMs that see contact information deteriorate over time, Coevera is dedicated to keeping your relationship landscape fresh and functional.

Sales Force Automation Software

Coevera streamlines the tedious tasks that distract sellers from their primary focus on selling. The Automatizer functions as a no-code workflow engine, allowing you to visually create rules or simply articulate your requirements in everyday language for the AI Automatizer to construct it for you. You can automate processes such as lead routing, task generation, approvals, notifications, field modifications, and follow-up communications throughout various pipelines. The AI Smart Fields feature automatically fills and updates data, while AI Speech converts spoken words into written notes, and recordings of calls and meetings are transcribed and summarized for convenience. Email sequences, calls, and SMS messages are auto-logged, and bulk operations eliminate unnecessary clicks. Voyager AI provides previews of changes and requests confirmation prior to implementation, ensuring that automation remains clear and understandable. With over 200 integrations, along with API and webhooks, Coevera seamlessly connects to your existing systems. Teams benefit from high-level automation capabilities without the need for a dedicated administrator or expensive consultants.

Sales Tracking Software

Coevera simplifies the visibility and management of sales activities. It automatically records every email, call, meeting, task, and note related to contacts, accounts, and deals, utilizing seamless two-way synchronization with Outlook, Microsoft 365, and Google. Users can view their sales pipeline in various formats, including drag-and-drop Kanban, lists, bubble charts, and maps, allowing for a clear understanding of each deal's stage. The Sales Velocity feature identifies potential bottlenecks, while Opportunity Fitness highlights deals that may need more attention. The Dynamic Target tool provides real-time updates on quota progress. Managers can quickly address questions with real-time dashboards, pivot reports, and AI-generated reports formed from straightforward queries. Coevera's mobile applications for iOS and Android, which include offline capabilities, ensure that sales tracking remains consistent even while on the go. Thanks to its user-friendly design, reps find Coevera easy to navigate, resulting in accurate and reliable data that distinguishes informed tracking from mere speculation.

Lead Management Software

Coevera distinguishes between leads and opportunities, ensuring that sales representatives engage with the most relevant prospects at optimal times. The platform employs AI-driven online forms to swiftly capture incoming leads and initiate automated processes. Its smart importer checks for duplicates and validates data, while tools like the Web Clipper and Business Card Scanner gather leads from online sources and events. Leads undergo a customizable qualification process with necessary steps before transforming into opportunities, all while maintaining comprehensive historical data. The no-code Automatizer manages lead routing and assignments, automates follow-ups, and generates tasks to ensure timely responses. Features like email sequencing, tracking of opens and clicks, and AI Sentiment analysis empower reps to focus on engaged buyers. Additionally, Voyager AI offers concise summaries of each lead and helps craft personalized outreach messages. With a fully visual and configurable interface that requires no coding, marketing and sales teams can independently modify lead management rules without relying on IT or external consultants.

Sales Enablement Software

While many CRMs focus on tracking seller activities, Coevera takes it a step further by enhancing those activities. With guided selling, your strategic playbook is integrated into each pipeline stage as a series of actionable checklists, providing sales representatives with clear next steps. The AI Coach offers real-time sales advice tailored to the context of the conversation, and Coevera seamlessly incorporates resources from Sales POP!, which features a vast collection of over 1,600 expert articles, episodes, and tools, right within the CRM interface. Voyager AI equips sales reps for their calls, summarizes discussions, and creates follow-up messages based on the CRM’s context. The Template Designer allows for the creation of customized proposals and documents, while document management ensures relevant materials are linked to the appropriate records. Managers gain insights into which tasks are completed and identify areas where representatives may struggle, transforming coaching into a data-informed process. This enablement feature is not an external solution to purchase and integrate; instead, it is inherently woven into daily operations, promoting user adoption and accelerating the onboarding process for new hires.

Sales Performance Management Software

Coevera links performance metrics with enhancement strategies. Dynamic Target monitors quota achievements in real-time across five distinct categories, easily accessible in the pipeline. The platform features dashboards and pivot reports that facilitate comparisons among representatives, teams, regions, and products. Additionally, Sales Velocity and win/loss analyses pinpoint where deals may be stalling or falling through. Guided selling checklists outline the key process steps completed by top achievers, providing managers with specific coaching insights. The AI Coach, along with integrated Sales POP! expert content, assists representatives in addressing skill deficiencies directly within the CRM. AI Reports clarify performance inquiries in straightforward terms, while the BI Feeder allows for seamless exports to Tableau and Power BI. Coevera is founded on the principle that nurturing sales talent fosters success, which is why it goes beyond mere tracking to actively support the development of each representative.

Sales Forecasting Software

Coevera provides a streamlined approach to forecasting through a user-friendly CRM that keeps your team's pipeline up to date. The forecasting feature presents data visually, allowing users to view the pipeline based on various parameters such as stage, value, probability, and closing date, with options to explore this information through list views, bubble charts, or maps. You can easily delve into any deal for more insights. The Opportunity Fitness scores categorize deals into red, yellow, and green, highlighting potential risks before they impact results. The Dynamic Target feature tracks quota progress in real time across five different target categories. Additionally, Revenue Recognition organizes revenue from deals over different time frames, and fiscal-year reporting aligns with financial planning. AI-enhanced forecasting and Voyager AI deal summaries provide managers with insights into changes and their causes. Pivot reports, dashboards, and a BI Feeder compatible with Tableau and Power BI enable comprehensive analysis. This empowers leaders with reliable forecasts without the need to constantly follow up with sales representatives for updates.

Social Selling Software

Coevera empowers sales representatives to connect with potential buyers in their existing environments. The Web Clipper feature allows users to seamlessly capture prospect information from LinkedIn and various websites, integrating it into CRM records with just a single click. Meanwhile, the Autoprofiler enhances contact details by adding social media profiles, job titles, and company logos. With AI-generated Relationship Charts and Buying Center mappings, teams can identify key decision-makers, enabling them to strategize multithreaded outreach and facilitate warm introductions. Voyager AI assists in crafting tailored messages based on CRM data, while email tracking and AI Sentiment analysis reveal recipient engagement levels. Activity feeds ensure that the entire team stays updated on interactions and discussions. Additionally, Coevera enhances social selling capabilities by incorporating expert content from Sales POP! into the CRM. Unlike traditional tools, Coevera integrates social insights directly within the sales pipeline, transforming relationship-building into tangible opportunities.

Sales Software

Coevera is an innovative CRM designed with artificial intelligence at its core, aiming to uplift and enhance the capabilities of sales professionals rather than merely monitoring their activities. Unlike traditional CRMs that require sales representatives to input data manually, Coevera centers around the user experience with its intuitive visual interface, featuring a drag-and-drop sales pipeline and step-by-step guidance throughout the selling process. Its advanced Voyager AI functionality assists by composing emails, summarizing meetings and transactions, and recommending subsequent actions, all while providing transparency in its decision-making process to maintain the reps’ sense of control. Additionally, Coevera incorporates a wealth of sales development materials from Sales POP!, boasting over 1,600 episodes, enabling teams to hone their skills directly within the platform they utilize daily. Typically, organizations with teams ranging from 15 to 2,500 salespeople can implement Coevera within four weeks without needing a full-time administrator, and new users become proficient after just about two hours of training. This leads to improved user engagement, cleaner data quality, and a CRM that sales professionals are eager to use.

Insurance CRM Software

Coevera provides comprehensive support for insurance agencies, brokers, and carriers dealing with intricate, relationship-focused products. Tailored pipelines are designed for each business line, encompassing new policies, renewals, and cross-selling, while ensuring compliance and consistency through necessary steps. It features customizable entities and limitless fields for storing policy, coverage, and carrier information without the need for coding. Relationship diagrams illustrate connections between households, businesses, and key decision-makers, while account health scoring identifies potential renewal risks. The Automatizer efficiently manages renewal notifications, follow-ups, and approvals on autopilot. Email sequencing and tracking are utilized to engage prospects effectively, while Voyager AI offers call summaries and facilitates the creation of personalized outreach. Coevera upholds the trust of its insurance clients with ISO/IEC 27001 certification, adherence to GDPR regulations, role-based access controls, audit logs, and a pledge that customer data will not be employed for AI training purposes.

Customer Revenue Optimization (CRO) Software

Coevera is designed to assist businesses in enhancing revenue from their current customer base. It establishes Account Plans that define expansion objectives, while its Account Health scoring and AI Sentiment analysis help identify potential churn risks before renewals are jeopardized. The platform's relationship mapping highlights coverage gaps and uncovers new purchasing channels within existing clients. Additionally, Voyager AI detects absent contacts, leadership transitions, and parent-subsidiary relationships, which indicate opportunities for upselling and cross-selling. With distinct pipelines for renewals, expansions, and new client acquisition, each process remains clearly visible. Revenue Recognition manages recurring and multi-period revenue for precise forecasting, and intuitive dashboards present revenue insights by account, product, and segment. The Automatizer autonomously initiates renewal reminders and follow-ups. By integrating relationship intelligence with pipeline data, Coevera transforms account insights into quantifiable and sustainable revenue growth.

eCommerce CRM

Coevera is specifically designed for B2B consultative sales, characterized by lengthy sales cycles, involvement from various stakeholders, intricate quoting processes, and the cultivation of enduring relationships. Unlike traditional storefronts or checkout systems, Coevera is intentionally structured to support businesses that engage in both B2B and B2C transactions or operate a dedicated sales team alongside an ecommerce website. In this framework, Coevera manages the consultative aspects, including key account management, distributor and wholesale agreements, tailored quotes, and significant or recurring orders that necessitate sales personnel involvement. Meanwhile, your ecommerce platform continues to facilitate self-service transactions. Coevera seamlessly integrates the two environments via its open API and webhooks or through iPaaS integration solutions, connecting to platforms like Shopify, WooCommerce, and more. This integration ensures that online customer interactions and orders are channeled into the CRM, allowing sales teams to access a comprehensive overview of each account’s purchase history, including online orders and direct sales. Sales representatives can easily identify online customers poised for B2B discussions, while management benefits from unified revenue reporting across all sales channels.

Sales Management

Coevera empowers sales leaders with oversight while eliminating the need for micromanagement. Managers can visualize the entire sales pipeline and delve into specifics by representative, team, region, or business unit. With real-time dashboards, Dynamic Target quota tracking, and Opportunity Fitness scores, users can easily identify areas that require immediate focus. Customizable pipelines, mandatory stage steps, and approval workflows ensure consistent application of your sales methodology. The platform accommodates complex organizations and various regions through business unit and role-based permissions, including support for multiple currencies. Voyager AI streamlines the deal and activity review process, reducing the time needed from hours to just minutes. Coevera's no-code configuration allows managers to modify stages, fields, and automation as strategies evolve, all without needing a dedicated administrator. Most teams typically implement the system within approximately four weeks, providing leaders with an efficient solution swiftly and at a reduced total cost of ownership.

Retail CRM

Opportunity Management

Coevera's foundation lies in opportunity management, a domain where it truly excels. The intuitive visual pipeline allows sales representatives to seamlessly navigate deals through various stages tailored to your specific workflow, accommodating multiple pipelines for distinct products or teams. Each stage is equipped with essential tasks and checklists to ensure adherence to your strategic playbook. Opportunity Fitness scoring evaluates the health of deals, Sales Velocity highlights any deals that may be stagnating, and Voyager AI generates deal summaries for quick comprehension by team members. The Buying Center feature identifies stakeholders and their influence in every transaction. Additionally, it includes built-in functionalities for quotes, product catalogs, multi-currency transactions, and necessary approvals, while successful products are automatically linked back to the opportunity. Revenue can be projected over a timeline for precise forecasting. Sales reps receive clear next steps, while managers benefit from a comprehensive overview of all ongoing deals.

Marketing CRM

Coevera seamlessly links marketing efforts to pipeline and revenue generation. Its AI-powered Online Forms efficiently gather leads from your website and initiate prompt follow-up actions. With features like email sequencing, large-scale personalization, and tracking of opens and clicks, nurture campaigns can be managed directly within the CRM, while AI Sentiment analysis identifies engaged prospects. The platform also offers mass emailing capabilities with customizable templates, along with advanced segmentation using personalized views and filters, as well as lead qualification criteria to ensure a smooth transition of sales-ready leads. The no-code Automatizer efficiently directs leads, assigns them to the appropriate owners, and notifies representatives the instant a prospect shows interest. Comprehensive dashboards and reports reveal which sources and campaigns yield opportunities and revenue, while the BI Feeder enables more thorough attribution analysis. Furthermore, integrations with various marketing automation tools enhance functionality. By providing a unified source of truth for both marketing and sales teams, Coevera facilitates quicker handoffs and measurable outcomes.

Manufacturing CRM

Manufacturers navigate lengthy sales cycles involving various stakeholders and channel partners, and Coevera is designed to manage this intricate landscape. The platform features Buying Center and relationship diagrams that illustrate the roles of engineers, procurement teams, and executives within each account. Tailored pipelines accommodate direct sales as well as distributor and dealer channels, incorporating necessary steps for each phase. The system offers a comprehensive product catalog, pricing quotes, multi-currency functionality, and approval processes to facilitate configured pricing, while successful products align with sales opportunities. Account management tools and health metrics safeguard ongoing customer relationships, and the Revenue Recognition feature systematically schedules revenue across different periods for precise forecasting. Geolocation capabilities and map visualizations aid field representatives in territory planning, with mobile applications that function offline, whether on the shop floor or while traveling. Additionally, integrations, APIs, and the BI Feeder enable Coevera to seamlessly connect with ERP and BI platforms.

Logistics CRM

Transportation management systems are designed to oversee shipments, while Coevera focuses on optimizing the relationships and revenue associated with those shipments. Logistics providers, freight brokers, and third-party logistics (3PL) companies utilize Coevera to oversee shipper accounts, manage shipping lanes, handle bids, and renew contracts through tailored pipelines that include necessary steps. Relationship mapping tools illustrate the connections among shipping, procurement, and executive contacts for each account, while account health scoring identifies clients who may be at risk. Visual representations using maps and geolocation highlight accounts and potential opportunities by geographic area. Real-time dashboards provide insights into win/loss ratios and performance metrics by representative, team, and territory. The Automatizer facilitates follow-ups for quotes and renewals, and Voyager AI efficiently summarizes calls and drafts quick responses. With mobile accessibility and integration with Outlook and Gmail, both field and internal teams can remain coordinated, while API and webhooks link Coevera with transportation management systems and operational platforms.

Key Account Management

Coevera provides a comprehensive framework for managing key accounts, ensuring they receive the attention they warrant. With Account Plans, teams can set clear, measurable targets and visualize their progress effectively. The Account Health scoring system proactively identifies potential risks, while AI Sentiment analysis interprets the tone of emails to highlight relationships that may be in jeopardy. Tools like organizational charts, AI Relationship Charts, and the Buying Center help pinpoint decision-makers, influencers, and any coverage shortfalls. Voyager AI assists in uncovering missing contacts and tracking leadership transitions. Furthermore, account hierarchies and parent-subsidiary relationships are mapped out for intricate enterprise structures. All opportunities, activities, quotes, and documents are interconnected within the account, providing a unified perspective. Projects can be managed through Gantt views, aligning delivery obligations with sales efforts. In contrast to traditional CRMs that simply categorize accounts as a list of transactions, Coevera empowers teams to nurture, enhance, and expand their most critical partnerships.

Education CRM

Coevera empowers educational institutions to effectively oversee their interactions with potential students, families, partners, donors, and institutional clients. The platform features unlimited customizable pipelines tailored to manage enrollment, admissions, partnerships, fundraising, or B2B sales of educational services, each designed with specific stages and processes. With no coding required, custom entities and fields can be set up to capture data related to programs, terms, and unique institutional information. AI-driven online forms streamline inquiry collection and trigger automated follow-up communications, while email sequencing and tracking facilitate sustained engagement with prospects throughout lengthy decision-making processes. Relationship mapping tools reveal the key stakeholders involved in institutional choices. Real-time dashboards and forecasting tools provide insights into enrollment trends and revenue streams. Coevera also prioritizes data security with role-based permissions, business units, audit logs, ISO/IEC 27001 certification, and compliance with GDPR regulations. The platform is user-friendly, allowing staff to focus more on building relationships rather than on data entry.

Distribution CRM

Distributors and wholesalers oversee extensive client portfolios, numerous products, and operate with narrow profit margins. Coevera streamlines the focus for teams, directing attention to the most significant accounts and prospects. The platform features account hierarchies that illustrate buying groups, parent organizations, and branch locations, while health scores indicate customers showing signs of reduced activity. It provides a comprehensive product catalog, facilitates quotes, supports multiple currencies, and accelerates the pricing and proposal process. Customized pipelines are available for managing new accounts, line reviews, and vendor or supplier programs, each tailored to its specific workflow. Additionally, map views and geolocation tools assist outside sales representatives in planning optimal routes and territory coverage, with mobile applications offering offline functionality for fieldwork. The BI Feeder integrates CRM data with Tableau and Power BI, and over 200 integrations along with an API connect seamlessly to ERP and order management systems. Coevera accomplishes all this without necessitating an extensive IT initiative.

B2B Sales Tools

Coevera is specifically designed for B2B sales environments characterized by multiple decision-makers, extended timelines, and intricate accounts. Its features, such as the Buying Center and AI Relationship Charts, facilitate the mapping of key influencers and decision-makers. With visual sales pipelines, step-by-step guided selling processes, and Opportunity Fitness scoring, Coevera ensures that complex deals progress smoothly. Voyager AI enhances productivity by generating email drafts, creating call briefs, summarizing meetings, and compiling reports based on straightforward inquiries. The platform offers a comprehensive toolkit that includes email sequencing and tracking, voice and SMS communication, quotation and product catalogs, document management, project tracking, and mobile applications that work offline. Coevera boasts over 200 integrations with platforms like Microsoft 365, Google Workspace, PandaDoc, RingCentral, and SharePoint. Additionally, its support for the Model Context Protocol (MCP) allows seamless connectivity with AI assistants such as Claude, ChatGPT, and Microsoft Copilot. Rather than relying on numerous separate tools, B2B teams can benefit from a unified platform that encourages adoption among sales professionals.