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Average Ratings 3 Ratings
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Description
Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers.
The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them.
Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information.
Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.
Description
Vectera makes it easy to meet clients online. You can schedule appointments and hold secure video meetings up to four people. All your clients can create communication hubs. Use whiteboards, cobrowsing, and document annotation to get creative. 1-click start, no downloads, no frustrations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActiveCampaign
No
AdminPulse
No
CalendarHero
No
Dropbox
No
Evidence
No
Google Drive
No
Integrately
No
Intercom
Yes
Jira
Yes
Microsoft 365
No
Integrations
ActiveCampaign
Yes
AdminPulse
Yes
CalendarHero
Yes
Dropbox
Yes
Evidence
Yes
Google Drive
Yes
Integrately
Yes
Intercom
No
Jira
No
Microsoft 365
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$8.99/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fullview
Founded
2019
Country
Denmark
Website
www.fullview.io
Vendor Details
Company Name
Vectera
Founded
2016
Country
Belgium
Website
www.vectera.com
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Meeting
Action Item Tracking
No
Agenda Management
Yes
Attendee Management
No
Board Meetings
No
Committee Meetings
No
Internal Meetings
Yes
Invitation Management
No
Legislative Meetings
Yes
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
Yes
Meeting Room Booking
Yes
Minutes Management
Yes
Post-Meeting Tools
Yes
Scheduling
Yes
Travel Management
No
Voting Management
No
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
No
Screen Recording
Yes
Tutoring
Appointment Scheduling
Yes
Attendance Tracking
No
Automatic Grading
No
Billing & Invoicing
No
Client Management
No
Electronic Assignments & Tests
Yes
Employee Management
No
Learning Plans
No
Lesson Notes
Yes
Online Classes
Yes
Online Payments
Yes
Parent / Student Portal
No
Progress Reports
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
