Vectera Reviews

Summary: I was looking for a solution that provided both scheduling functionality and video-conferencing capabilities. The problem is that most providers have either the ability to assist with scheduling of meetings or cover the online meeting part. Vectera does both with bravura and throws in a couple of unique features that make it stand out.

Positive: Compared to Skype, FaceTime, Zoom Webex, and the like, Vectera does convince with ease of use for all parties taking part in the online meeting. Granted, the video quality is not on the same level as Zoom or FaceTime, but Vectera is far more reliable and hasn't cut out on me once. The ability to sync with calendars and schedule appointments is easily setup. What I liked most, though, is the whiteboard functionality and document annotations. Vectera works without any annoying downloads or installations (Cisco, Zoom, Skype, anyone?) right out of the box.

Negative: There're a couple of improvements, though, and I've already highlighted them with the development team, which I found somewhat responsive and open to suggestions. One of the things I'm missing is, for example, the ability to conduct a meeting offline. Rather than online video, I'd like to provide the client with a phone number to call. Right there in the invite that's sent out once a meeting is scheduled as a phone call and not a video conference. This isn't possible with Vectera, and I can't wait for this small add-on to get implemented.

Summary: Overall, Vectera is a great alternative to Zoom for video calls, webinars and even a full streamline scheduler and payment system. You can make multiple video rooms and continue where you left off with ongoing clients. Can't wait to enjoy the upgrades.

Positive: Vectera is easy to use and clients comment on that and ask about it. The cobrowse is amazing for tech support work and training. White label url and appointment scheduler bumps professionalism. One of the best parts is the customer service. They are always making things better.

Negative: The only issue is the background blur in video is choppy because it takes a lot of resources. Once in a while a caller drops off, so you have to make sure that everyone is using Chrome for best experience. That can be an issue for mac users.

Summary: It allows us to establish a secure web conference between the inbound team and clients. it's very simple and easy to navigate the tool. Overall we had a positive experience with Vectera.

Positive: #1- Very simple and easy to navigates user interface.
#2- Easy to establish a web conference.
#3- Useful Screen mirroring and screencasting features.
#4- Meeting scheduling and reminder.

Negative: #1- We had an overall positive experience with it.