SurveyMonkey
4.5 out of 5 starsAverage Ratings 0 Ratings
Average Ratings 30 Ratings
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Description
Formbricks is a open-source survey software.
With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys.
You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful!
Formbricks is used for:
- Pre-churn surveys (understand why users cancel)
- Onboarding segmentation (understand why users sign up)
- Product-Market Fit survey (what power users are missing)
- Fake Door Follow Ups (test feautres / value props)
- Feature Satisfaction (how easy is this feature)
- Marketing Attribution (how did you find out about us?)
- Sales Support (enrich user profiles)
- NPS, CES
etc...
But what is experience data worth in a silo? Not much!
- Use product analytics data to pre-segment user base
- Sync insights with CRMs, customer messaging tools, etc
Not conviced yet? Maybe this helps:
- Self-hosting in minutes (Docker)
- 100% control over your data (open-source)
- Customize / extend as you wish (open-source, you got it)
It's free to get started, what's stopping you? 🤓
Description
A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Activepieces
Yes
ElectroNeek
Yes
Leo
Yes
Make
Yes
Mazaal AI
Yes
Slack
Yes
Zapier
Yes
n8n
Yes
Certifier
No
Colligso TextIn
No
Integrations
Activepieces
Yes
ElectroNeek
Yes
Leo
Yes
Make
Yes
Mazaal AI
Yes
Slack
Yes
Zapier
Yes
n8n
Yes
Certifier
Yes
Colligso TextIn
Yes
Pricing Details
$30 per month
Free Trial
No
Free Version
Yes
Pricing Details
$25 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Formbricks
Founded
2022
Country
Germany
Website
formbricks.com
Vendor Details
Company Name
SurveyMonkey
Founded
1999
Country
United States
Website
www.surveymonkey.com
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
No
Document Indexing
No
Drag & Drop
No
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
No
Version Control
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
No
Paper-Based
Yes
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
No
Online Polling
Yes
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
