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Description
Formbricks is a open-source survey software.
With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys.
You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful!
Formbricks is used for:
- Pre-churn surveys (understand why users cancel)
- Onboarding segmentation (understand why users sign up)
- Product-Market Fit survey (what power users are missing)
- Fake Door Follow Ups (test feautres / value props)
- Feature Satisfaction (how easy is this feature)
- Marketing Attribution (how did you find out about us?)
- Sales Support (enrich user profiles)
- NPS, CES
etc...
But what is experience data worth in a silo? Not much!
- Use product analytics data to pre-segment user base
- Sync insights with CRMs, customer messaging tools, etc
Not conviced yet? Maybe this helps:
- Self-hosting in minutes (Docker)
- 100% control over your data (open-source)
- Customize / extend as you wish (open-source, you got it)
It's free to get started, what's stopping you? 🤓
Description
Elevate your product experience by moving past mere analytics and harnessing user insights quickly. Gather valuable feedback from targeted user groups by analyzing their traits and interactions within your product. Utilize the comprehensive Sprig platform to gain a deeper understanding of user perspectives throughout the entire product development lifecycle. Capture video snippets of user sessions coupled with their real-time feedback within the product interface. Proactively address and resolve pain points in crucial user pathways before they escalate into significant issues. Discover the preferences and dislikes of your most engaged users, as well as their suggestions for future features. Recognize behavioral trends that may contribute to user churn and develop effective strategies to mitigate them. By understanding these dynamics, you can create a more tailored experience that keeps users engaged and satisfied.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Activepieces
Yes
Airtable
Yes
Amplitude
No
CleverX
No
Elestio
Yes
Figma
No
Google Sheets
Yes
LaunchDarkly
No
Leo
Yes
Make
Yes
Integrations
Activepieces
No
Airtable
No
Amplitude
Yes
CleverX
Yes
Elestio
No
Figma
Yes
Google Sheets
No
LaunchDarkly
Yes
Leo
No
Make
No
Pricing Details
$30 per month
Free Trial
No
Free Version
Yes
Pricing Details
$175 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Formbricks
Founded
2022
Country
Germany
Website
formbricks.com
Vendor Details
Company Name
Sprig
Founded
2018
Country
United States
Website
sprig.com
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
