Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

Description

Create your own interactive voice response (IVR) system utilizing Pronexus VBVoice™ software, which offers a user-friendly drag-and-drop interface for rapid application development and works seamlessly with Microsoft® Visual Studio®. COMING SOON: Purchase a ready-to-use IVR application developed by our team of skilled professionals, or opt to customize our fully adaptable pre-built IVR solutions to get your systems operational swiftly. The newest version of Pronexus' VBVoice IVR toolkit, VBVoice 11, ensures compatibility with all of Pronexus' products, supporting Microsoft® Windows® 10 and Windows Server® 2016 R2 alongside the latest Visual Studio® 2017. This version also features VisualConnect™, a tool that allows for the concurrent development of dual-channel applications, enhancing the flexibility and efficiency of your IVR projects. With these innovative tools at your disposal, you can elevate your business communication and customer interaction experiences significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ExecVision
Freshdesk
Google Workspace
Microsoft 365
Salesforce
Vanillasoft
Vocantas Communicate
Zendesk

Integrations

ExecVision
Freshdesk
Google Workspace
Microsoft 365
Salesforce
Vanillasoft
Vocantas Communicate
Zendesk

Pricing Details

$20.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FluentStream

Founded

2007

Country

United States

Website

www.FluentStream.com

Vendor Details

Company Name

Pronexus

Founded

1994

Country

Canada

Website

www.pronexus.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Alternatives

Alternatives

IVR Studio Reviews

IVR Studio

Voicent Communications
VoiceGuide IVR Reviews

VoiceGuide IVR

Katalina Technologies Pty Ltd
Insight IVR Reviews

Insight IVR

Parwan Electronics
AutoPlay Media Studio Reviews

AutoPlay Media Studio

Indigo Rose Software