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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Easy reservation management software to manage RV parks and campgrounds. Firefly makes it easy for you to accept online reservations. It also automates tasks such as collecting payments and sending emails. Accept new reservations 24 hours a day. To take your guests to the reservation portal, simply add a button on your website. You don't have to do anything except show them the availability and let them make a reservation. The reservation portal allows guests to make long-term reservations without having to call the office. Each month, charges are added and payments can be processed automatically. Guests are notified about any pending charges and payments automatically. This means that you will have to do less work. The interactive map will allow guests to select the spot they desire. Guests can add spaces to their cart or view the availability calendar for an occupied space to adjust their reservation dates if they really need a spot.

Description

Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stripe

Integrations

Stripe

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aerocode Software LLC

Founded

2012

Country

United States

Website

fireflyreservations.com

Vendor Details

Company Name

Agilysys

Founded

2000

Country

Canada

Website

www.resortsuite.com/applications/concierge/

Product Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Product Features

Alternatives

Alternatives

GuestTracker Reviews

GuestTracker

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