Alternatives to ResortSuite CONCIERGE

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

Know your guests' preferences. Make data-driven decisions. Your hotel can achieve unprecedented levels of excellence. Triparound X can help hotels promote and manage ancillary services, both onsite and onsite. Triparound X allows hotels and front-desk/concierge staff to instantly view availability and book experiences such as tours, rentals and spa treatments. Triparound X can help you increase your revenue, capture valuable information about sales trends, and drive customer engagement and satisfaction. Your guests will be excited. You can create memorable experiences for your guests with just a click. You can create unforgettable experiences for your guests by creating sailing trips in beautiful waters, daily tours through picturesque villages, and hiking adventures in stunning landscapes. Enjoy the most amazing experiences. Book Now

EZStay™ is an innovative contactless management platform designed specifically for the hospitality sector. This comprehensive system includes a robust administrative dashboard paired with a guest application, allowing hotels to completely digitize the service experience, encompassing areas like concierge, housekeeping, room service, table reservations, in-room shopping, spa, salon services, and various upselling opportunities. As a result, hoteliers gain a cutting-edge technological solution that enhances guest satisfaction throughout their entire stay. Additionally, EZStay™ enables you to tailor the interface with your own branding while facilitating the digital customization of terms, conditions, and invoices, promoting eco-friendly practices in hospitality. Another significant advantage of EZStay™ is its capability to analyze data in detail, providing insightful analytics on essential performance metrics such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates for effective revenue management. Moreover, users can drill down into key performance indicators by property, geographical cluster, country, region, or any other criteria of interest, all thanks to the sophisticated AI engine that powers the system, ensuring that every hotel can optimize its operations to meet specific needs. Ultimately, EZStay™ represents a transformative approach to guest management that not only enhances the operational efficiency of hotels but also significantly enriches the overall guest experience.

At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

Effortless check-in and check-out processes are facilitated through an interactive Tape Chart, allowing for effective management of bookings alongside flexible folio control and the ability to send automated, customized letters. A comprehensive suite of back-office reports is available, covering aspects such as Occupancy, Bookings, Revenue, and Batch data, among others. With MyCard©, which is PCI Compliant and features the latest EMV Payment Gateway and POS hardware, automatic authorizations are seamlessly handled. Payment options include Swipe, Tap, or Dip, which can be utilized through both ethernet and wireless devices. For complete property automation, the system can be employed unattended in a Kiosk setting. Additionally, you can design a personalized Booking Engine by leveraging industry-specific APIs. Our Concierge & Request System, augmented with APIs and Webhooks, enhances communication between staff and guests from pre-arrival to their in-house experience. The platform ensures seamless, two-way integration with all GDS and major OTAs, accommodating multiple rates, availability, and bookings, thereby enhancing operational efficiency significantly. This comprehensive system empowers your property to operate creatively and efficiently, adapting to the unique needs of your guests.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Hottel.io offers a premier entertainment and engagement platform specifically designed for hospitality professionals aiming to enhance their guests' experiences through an interactive two-way service model that guarantees outstanding quality. This cloud-based in-room television system caters to a variety of stakeholders, including content providers, distributors, system integrators, and various sectors like hospitality and healthcare, as well as internet service providers and beyond. Its versatility ensures that all users can access tailored solutions to meet their specific needs.

Concierge Organizer is designed to seamlessly connect with various hotel software and supplier systems, ensuring that all interactions are secure and free from data loss. It includes a designated area for recurring tasks that can be assigned to individuals or teams, with daily generated checklists that can be customized for multiple uses. An events section allows the Concierge to effortlessly propose temporary activities within confirmation messages sent to guests. There are also specialized sections for monitoring both incoming and outgoing items, ensuring comprehensive service management. If any service undergoes changes or cancellations, you remain informed and unaffected. With just a click, you can generate insightful reports, enhancing your oversight and control of all information captured within Concierge Organizer. Additionally, the system offers a variety of ready-made templates that are tailored to align with your hotel's communication style and operational needs, further streamlining the workflow. This powerful combination not only improves efficiency but also enhances the overall guest experience.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Orana stands out as a premier SaaS provider catering to Hotels, Motels, Resorts, and Boutique Hotels. Our flagship product is an exceptional Hotel compendium app, essentially a digital guest welcome book designed to significantly enhance the visitor experience during their stay. This innovative digital welcome book serves as a modern replacement for traditional printed compendiums, offering guests easy access to vital information about your establishment, local attractions, dining options, and more directly on their personal mobile devices. The benefits of this digital hotel compendium are numerous; it provides accessibility from any location, features an attractive user interface, and is a fully contactless solution that allows for unlimited updates. Additionally, each guest enjoys personalized access, making it an environmentally friendly option that includes guest messaging capabilities, support for multiple languages, and features like notifications, navigation assistance, direct dialing of contact numbers, and web browsing. Cost-effective compared to printed alternatives, it also offers user analytics and promising returns on investment, ensuring it is a valuable tool for any hospitality business looking to boost guest satisfaction and operational efficiency. With so many advantages combined in one platform, Orana's digital compendium truly redefines the guest experience.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

ResortSuite PMS is designed to fulfill all your requirements for a property management system while offering seamless integration with any blend of ResortSuite modules or existing hospitality technologies. This powerful system enables you to gain insights into your guests, ultimately allowing for the delivery of outstanding guest experiences. Guests can enhance their stay by booking a variety of services at any time and from any location. Additionally, operations are made more efficient through the use of tablet applications and web-based management tools. Our flexible, module-based solutions can either work alongside your current vendors or manage your entire operation independently. You can easily access a guest's full history across multiple locations, including past visits, purchases, and personalized notes, ensuring that exceptional service is consistently delivered. Furthermore, automated pre-arrival and on-property confirmation letters, along with tailored guest itineraries that encompass room bookings, dining, spa appointments, and activities, can be generated to enhance the overall guest experience. These features collectively contribute to a more streamlined and personalized hospitality offering.

Aavgo offers a comprehensive Software-as-a-Service (SaaS) solution aimed at streamlining hospitality operations for hotels. This innovative platform allows hotels to significantly enhance the guest experience by fostering deeper engagement and loyalty, effectively reclaiming the guest relationship. With features enabling digital check-ins, real-time chats with the front desk, room service orders, menu browsing, extra towel requests, shuttle bookings, check-outs, and much more, guests can complete these tasks effortlessly without the need for phone calls. The elimination of paper materials in rooms helps cut unnecessary expenses. Additionally, guests can access directories, menus, channel guides, and information about nearby attractions directly on their personal devices or through in-room technology. To further improve the guest experience, Aavgo’s multi-language support enables seamless communication between guests and staff, making it easier to fulfill requests. Guests can conveniently request room cleaning services, order additional towels, arrange shuttle transportation, report maintenance issues, set up wake-up calls, and activate "Do Not Disturb" settings using their mobile devices or in-room systems, simplifying their stay and enhancing overall satisfaction. This modern approach not only boosts efficiency but also transforms the way guests interact with hotel services.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

Bigsib is an AI chatbot created to ensure ongoing customer support for rental hosts. Utilizing sophisticated artificial intelligence and natural language processing, it integrates the host's support materials and property details to deliver customized and precise answers to guest questions. This platform not only enhances communication but also promotes personalized engagement, featuring options like manual approval of responses, scheduling of replies, and automated follow-up messages to improve the efficiency of interactions between hosts and guests. With these capabilities, Bigsib significantly reduces the workload for hosts while enhancing the overall guest experience.

How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency! Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors. Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.

FCS1 consolidates FCS’ top-tier hospitality solutions into a single, sleek application designed to adapt to the dynamic requirements of hotels. Featuring 19 modules and continually expanding, FCS1 encompasses all aspects of hotel operations, including cleaning, service delivery, and complaint management. Tailor a management system specifically for your hotel using FCS1, which offers a no-obligation trial period to explore its full capabilities. Users can effortlessly navigate through various modules using one secure username and password, while the system automatically escalates issues to ensure timely resolutions. With FCS1, access is available anytime and on any internet-connected device, providing a lightning-fast, straightforward deployment that eliminates the need for complex installations. You can manage up to 10 properties from a single account, and easily track outstanding tasks by clicking on the designated pins displayed on the interactive map. This streamlined approach not only simplifies operations but also enhances overall efficiency and guest satisfaction.

We create, implement, and maintain tailored interactive digital solutions specifically for high-end hospitality establishments of all types. Our websites and mobile apps are designed to elevate the guest experience, prioritize health and safety measures, reduce printing expenses, streamline operations, enhance brand identity, empower management teams, and boost revenue streams. Notably, we offer the patented and award-winning SmartCellar, ideal for restaurants, bars, and private collections. Our newest innovations, SmartTouch and SmartCellar, are compatible with any platform. Each application is meticulously crafted to align with the unique specifications and branding visions of our clients. Our comprehensive three-part system includes modules for guests, staff, and administration, enabling clients to make real-time edits and updates to essential information independently. By optimizing operational efficiencies, we not only enhance service delivery but also contribute significantly to increasing your overall revenue. Ultimately, our commitment is to ensure that each client stands out in the competitive hospitality landscape.

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

Technology for managing visitor experiences and attractions that propels your business forward. It assists leisure enterprises in discovering new revenue streams, minimizing expenses, and upgrading the customer journey. Cloudline provides a seamless and adaptable digital platform for guest and site management, elevating the visitor experience while delivering effective, customized assistance. Optimize and automate your operations, delve into customer insights, and elevate your business outcomes. Plus, with Cloudline, you can ensure a more engaging and satisfying experience for all your guests.

Empower hotel staff to focus on high-impact tasks while maximizing efficiency with ALICE, a comprehensive platform designed to enhance operations and communication. This all-in-one solution elevates productivity and enhances guest experiences by ensuring that all teams and tasks are interconnected, monitored, comprehended, and refined in a single hub. By facilitating intelligent task allocation and management, staff can significantly increase their output. Furthermore, this platform provides clear visibility and transparency into all operations, enabling informed decision-making for hotel management. With actionable insights, you can hold both individuals and specific departments accountable for their performance. Ultimately, this hotel operations management tool streamlines communication, task coordination, and guest satisfaction, delivering an integrated solution for modern hospitality challenges. As a result, your hotel can cultivate a more efficient and responsive environment, leading to enhanced overall performance.

ResortSuite SPA stands out from all other spa software options on the market due to its unique guest-focused technology platform. This innovative system allows destination spas, resort spas, and multi-location spas to deliver a more personalized service experience through a unified guest profile. Equipped with its own inventory and point-of-sale systems, our top-tier modules can manage your entire operation or seamlessly integrate with your current solutions. Whether it’s for spa treatments, classes, room bookings, or dining reservations, your front desk and reservations teams can access comprehensive guest information when utilized alongside other ResortSuite modules or across various spa locations. The advantage of a single-vendor system is that it provides a seamless experience, while a multi-vendor setup is ideal for spas and resorts that adhere to a corporate standard for property management and point-of-sale systems. By enabling your guests to book any service your property offers at their convenience, you can significantly enhance their overall experience. This flexibility ensures that guests feel valued and catered to, regardless of where they are.

Submitting a service request has reached new levels of simplicity. Forget about phone calls or the potential for miscommunication; you can effortlessly schedule a request or explore unique services offered throughout your stay. With Chambre, you have the option to make these requests through your mobile browser or via the in-room PC tablet that the hotel provides. The convenience of going mobile enhances your experience. You can manage lights, fans, air conditioning, and other appliances right from the in-room tablet or your own smartphone. The inclusion of our IR blaster transforms your mobile device into a remote control for all infrared devices in the room. Hotels can offer a wide range of features, including information about nearby attractions, shopping suggestions, taxi services, and various personalized services. Additionally, a chat feature facilitates communication between guests and staff, eliminating the need to ask for or carry traditional room keys, as your mobile device can serve as your key during your stay. This seamless integration of technology ensures a more enjoyable and hassle-free experience for every guest.

Our easy-to use web app is your digital assistant, providing all the info your guests need day or night. This means less time spent answering questions and more time to be happy. Guidey™, the web app, allows you to add personal touches to ensure a 5-star service every time. You can upload a video showing how your washing machine operates, or link to a map to your favorite restaurant. A dedicated guest marketing area helps you to secure repeat direct bookings, promote your other places and give you an edge over your competition. Setup your Guidey™ in under 5 minutes, using our simple, intuitive online dashboard. You can add maps, videos, photos, and pdfs to your Guidey™ or write descriptions. After you've finished the setup, you'll be given a unique link for your property's guidey™. You can share this link with guests by email, WhatsApp or other methods.

Introducing a no-commission, user-friendly reservation platform designed to streamline the booking experience for guests. With mobile-optimized functionality, reservations can be made seamlessly on smartphones, tablets, or laptops, ensuring a responsive experience regardless of device. The system offers real-time room availability, allowing you to maximize occupancy and enhance the value of your establishment. Guests can effortlessly book not only rooms but also golf, spa, and dining experiences, all in one convenient cart. Whether securing a single room or multiple accommodations along with tee times, spa appointments, and dining reservations, the platform presents all options and amenities in an attractive manner. This integrated lodging management solution caters to hotels and resorts alike, fostering exceptional guest relationships while optimizing revenue streams. It's a comprehensive, enterprise-ready system suited for a variety of hospitality settings, including boutique hotels and full-service resorts, ensuring that every aspect of guest service is covered efficiently.

onPeak's unique hotel reservation platform, Compass™, is crafted with insights gathered from customers, clients, and leaders in the event sector to provide an unparalleled booking experience. Participants in events can effortlessly make and manage both individual reservations and room blocks, while features like cloud-based reporting and real-time inventory tracking allow for informed, data-driven choices that can enhance the overall success of your event. This reservation system prioritizes efficiency, enabling users to receive the information necessary for hotel bookings with fewer clicks and page views compared to other booking engines. Guests can conveniently filter available accommodations by price, distance, amenities, or star rating, ensuring quick and efficient reservations, whether they are at home or on the move. With this streamlined process, your participants can easily secure the rooms they require! Additionally, group managers can appreciate a hassle-free reservation experience, regardless of whether they are booking for a small gathering or a larger group of 200.

Your club members are entitled to a premium, tailored experience. When your club’s operations rely on isolated systems, it not only leads to fragmented member data and cumbersome manual tasks for staff, but it also hinders effective member engagement. ResortSuite CLUB is specifically crafted for managing memberships in private clubs as well as hotel and resort environments, offering the advantage of a unified member profile accessible across all operational areas. Whether it involves member account statements, lessons, tee times, or dining reservations, your front desk and reservations personnel can access comprehensive member information by integrating it with other ResortSuite modules or across various club locations. This fully integrated approach outperforms multi-vendor solutions, making it ideal for clubs that adhere to a corporate standard for their Property Management System (PMS) and Point of Sale (POS) systems. By streamlining the booking process for all your property has to offer, your members can enjoy the flexibility of scheduling their experiences at any time and from any place. Ultimately, this fosters deeper connections and satisfaction among your members.

Your visitors can now enjoy premium service at their fingertips wherever they go. This innovative guest experience platform redefines hospitality for modern travelers, featuring unlimited 4G data and hotspot connectivity, unrestricted local and international calls, direct lines to hotel departments and local emergency services, and expedited assistance through Portier Chat. It supports multiple languages and includes a hotel content management system along with a customizable Portier City Guide. The platform facilitates real-time updates of hotel information, reminders about events and amenities, promotional messaging, and guidance during challenging situations. Additionally, it allows for the grouping of guests for corporate functions and anticipates their needs by utilizing data analytics, while seamlessly integrating with third-party vendors. Portier stands out as an exceptional solution for delivering personalized services and experiences, focusing on the essence of traditional hospitality to enhance guests' stays. By prioritizing the guest experience, hotels can foster deeper connections and ensure memorable visits for everyone.

Execu/Suite serves as a comprehensive hotel property management software solution tailored for hotels, resorts, and various other hospitality venues. Whether deployed in the cloud or on-site, Execu/Suite provides effective and efficient tools designed to minimize time spent on technology, enabling staff to focus on providing outstanding guest experiences. This robust platform encompasses a wide array of functionalities, including handling reservations, front desk operations, sales and marketing initiatives, Point of Sale transactions, detailed reporting, back office accounting, online bookings, catering and events management, and beyond. With such an extensive suite of features, Execu/Suite ensures that hospitality businesses can streamline their operations seamlessly.

An extensive work order management system is in place to monitor the lifecycle of work orders through various phases such as reported, in progress, completed, billed, and archived. This system seamlessly connects with owner statements, the checks payable system, and the general ledger, ensuring efficient task completion. Additionally, the Resort Management System (RMS) serves as a comprehensive software solution for managing short-term vacation rentals. This robust, web-based platform effectively oversees the operations of your vacation rental business, featuring real-time online reservation booking, website integration, collaborative partnerships with platforms like HomeAway and TripAdvisor through FlipKey, trust accounting for rentals, accounting for owner units, and work order maintenance tracking and billing. Furthermore, it offers management for guest services, unlimited email correspondence with guests, integrated credit card processing, travel insurance options, and a plethora of other features designed to enhance the rental experience and streamline operations. Ultimately, RMS is designed to empower property managers, ensuring they can efficiently meet the needs of both owners and guests alike.

Rentability PMS is a comprehensive web-based application designed to oversee every stage and process of vacation rental management, from initial inquiries to final checkouts. It efficiently manages requests from various sales channels and seamlessly synchronizes property information, images, pricing, and bookings. Moreover, it provides a holistic business perspective on all relevant operations. The application also tracks payments and generates invoices and receipts, among other features. Accessible at any time and from any device, including desktops, smartphones, and tablets, it ensures thorough reservations management, allowing users to filter information such as arrival and departure dates, guest names, and property details. Once a reservation is confirmed and the advance payment is received, it automatically produces an invoice along with the first receipt for the advance payment made by the guest, streamlining the entire process for effective management. This makes Rentability PMS an invaluable tool for those involved in vacation rental management.

The primary online reservation system utilized for securing accommodations such as guest rooms, lodges, cabins, and cottages is designed to facilitate both individual and group bookings, while also enabling the application of discounts when necessary. This platform operates on a transactional basis, accommodating seasonal variations, and is integrated into the core offerings of the service. To maintain the operational support for this system, a transaction fee is applied to every online reservation, which can be offset during the booking process by adding a ‘resort fee’ within Portfolio HMS®. Additionally, Portfolio HMS® enhances its functionality by allowing guests to make online reservations through GuestRez®, creating a seamless booking experience. The system also manages all aspects of accommodations, including pricing and availability, empowering properties to tailor room types, rates, market codes, and group codes to their specific needs. By taking this customized approach, each property can effectively control the booking options available to guests, ensuring that their unique offerings are accurately represented.

An all-encompassing front office system, complete restaurant point of sale, and an extensive back office solution. This system efficiently manages both group and individual bookings, offers centralized reservations, supports multiple properties, and maintains comprehensive guest history along with traces and comments. It also accommodates travel agent contracts and rate codes, enables e-reservations, and allows tour operators to directly enter e-rooming lists via a web interface. The system features automatic routing, allotments, committed reservations, and provides analysis of market segments and sources of business, all while maintaining a thorough audit trail. It delivers a wealth of information across operational, analytical, financial, and managerial domains. Additionally, the solution allows for the automated execution of customized web reports, which can be scheduled for distribution via email to pre-defined lists. With full interactive guest history and detailed room history tracking, this system ensures comprehensive oversight of all transactions and interactions. Ultimately, it enhances operational efficiency and improves customer relationship management.

Hotefy users have noticed a significant uptick in both the volume and quality of customer reviews they receive. This innovative on-demand service streamlines staffing needs in hospitality settings, allowing for the potential to merge kitchens and service outlets effectively. Customers can experience a remarkable 30% rise in average revenue per individual, with some demographic segments seeing increases exceeding 1000%. Additionally, Hotefy minimizes the number of staff needed to oversee service areas within the hotel. It empowers patrons to place orders from any location without waiting for a server, thereby enhancing convenience. The system promotes the consolidation of various dining options into fewer outlets, often featuring a simplified menu managed by a single kitchen. With a built-in customer feedback mechanism, businesses can easily gather direct insights from their clientele. Customization is at the heart of Hotefy’s offering, enabling you to quickly launch prebuilt pages or design new ones that align with your brand identity. Furthermore, the subscription model is fair, free from commissions on orders or room upgrades. Pricing plans are tailored to your hotel’s occupancy levels while accommodating unlimited rooms under one plan, making it a cost-effective solution for modern hospitality management. Overall, Hotefy presents an opportunity for businesses to thrive by enhancing customer experience and operational efficiency.

Enhance urban living and streamline customer assistance with the exclusive conversational AI framework designed specifically for cities and their marketers. Municipalities utilize our innovative technology to effectively manage information, enhance citizen support, automate various tasks, and disseminate important city updates. This allows for a more efficient handling of complaints, inquiries, and tasks that often burden citizens. By investing in citizen-focused initiatives, you can significantly elevate the public experience while enabling your organization to function at peak efficiency. Additionally, destination marketing organizations leverage this technology to automate their customer support processes, expand their content outreach, and operate around the clock, ensuring that citizens and visitors alike receive timely assistance and information. Such advancements not only foster a more connected community but also promote a thriving urban environment.

Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.

Rezlynx PMS streamlines everyday operations while equipping your staff with essential tools and insights to enhance their workflow. This fully customizable, PCI-compliant solution features a robust rate and availability management system that refreshes in real time, making it adaptable for hotels or groups of any size. With comprehensive visibility across all online distribution platforms, including major OTAs, the GDS, and additional Guestline and third-party systems, you can oversee bookings, operations, and a myriad of other features from one central hub. This allows for the seamless setup and management of all aspects crucial to running efficiently throughout the guest journey. By providing front desk teams with up-to-date availability, they can handle reservations from various sources while also promoting upselling opportunities. Furthermore, integrating all services and amenities ensures a more holistic experience for your guests, ultimately elevating their stay. This innovative system not only enhances operational efficiency but also fosters stronger guest relationships.

Reservation Master is a comprehensive reservations software designed for hotels, motels, guest houses, bed and breakfasts, lodges, inns, and campgrounds around the globe. This user-friendly and affordably priced software provides a powerful solution for managing reservations, front desk operations, unlimited historical data, and straightforward reporting features. Users benefit from a color-coded booking sheet that grants immediate insight into room availability and guarantee statuses, which significantly minimizes the risk of errors. We firmly believe that if a software program cannot be understood within five minutes, it is overly complicated and unlikely to be effective. With this principle in mind, we created Reservation Master to be so intuitive that you can have it operational in under ten minutes, allowing you to focus more on your guests rather than the technology. It is our mission to streamline the reservation process for hospitality professionals, ensuring they can manage their operations efficiently and effectively.