Alternatives to ResortSuite CONCIERGE

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

Know your guests' preferences. Make data-driven decisions. Your hotel can achieve unprecedented levels of excellence. Triparound X can help hotels promote and manage ancillary services, both onsite and onsite. Triparound X allows hotels and front-desk/concierge staff to instantly view availability and book experiences such as tours, rentals and spa treatments. Triparound X can help you increase your revenue, capture valuable information about sales trends, and drive customer engagement and satisfaction. Your guests will be excited. You can create memorable experiences for your guests with just a click. You can create unforgettable experiences for your guests by creating sailing trips in beautiful waters, daily tours through picturesque villages, and hiking adventures in stunning landscapes. Enjoy the most amazing experiences. Book Now

EZStay™ is an innovative contactless management platform designed specifically for the hospitality sector. This comprehensive system includes a robust administrative dashboard paired with a guest application, allowing hotels to completely digitize the service experience, encompassing areas like concierge, housekeeping, room service, table reservations, in-room shopping, spa, salon services, and various upselling opportunities. As a result, hoteliers gain a cutting-edge technological solution that enhances guest satisfaction throughout their entire stay. Additionally, EZStay™ enables you to tailor the interface with your own branding while facilitating the digital customization of terms, conditions, and invoices, promoting eco-friendly practices in hospitality. Another significant advantage of EZStay™ is its capability to analyze data in detail, providing insightful analytics on essential performance metrics such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates for effective revenue management. Moreover, users can drill down into key performance indicators by property, geographical cluster, country, region, or any other criteria of interest, all thanks to the sophisticated AI engine that powers the system, ensuring that every hotel can optimize its operations to meet specific needs. Ultimately, EZStay™ represents a transformative approach to guest management that not only enhances the operational efficiency of hotels but also significantly enriches the overall guest experience.

At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.

Concierge Organizer is designed to seamlessly connect with various hotel software and supplier systems, ensuring that all interactions are secure and free from data loss. It includes a designated area for recurring tasks that can be assigned to individuals or teams, with daily generated checklists that can be customized for multiple uses. An events section allows the Concierge to effortlessly propose temporary activities within confirmation messages sent to guests. There are also specialized sections for monitoring both incoming and outgoing items, ensuring comprehensive service management. If any service undergoes changes or cancellations, you remain informed and unaffected. With just a click, you can generate insightful reports, enhancing your oversight and control of all information captured within Concierge Organizer. Additionally, the system offers a variety of ready-made templates that are tailored to align with your hotel's communication style and operational needs, further streamlining the workflow. This powerful combination not only improves efficiency but also enhances the overall guest experience.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

Hottel.io offers a premier entertainment and engagement platform specifically designed for hospitality professionals aiming to enhance their guests' experiences through an interactive two-way service model that guarantees outstanding quality. This cloud-based in-room television system caters to a variety of stakeholders, including content providers, distributors, system integrators, and various sectors like hospitality and healthcare, as well as internet service providers and beyond. Its versatility ensures that all users can access tailored solutions to meet their specific needs.

Effortlessly handle check-ins and check-outs through an interactive Tape Chart, while efficiently managing reservations and utilizing flexible folio controls alongside automated and personalized communication letters. Access a comprehensive array of back-office reports that cover metrics such as Occupancy, Bookings, Revenue, and Batch processing, among others. MyCard© ensures PCI compliance and provides an EMV Payment Gateway equipped with the latest POS hardware, enabling automatic authorizations along with options to swipe, tap, or dip using both ethernet and wireless devices. For total automation of your property, integrate an un-attended kiosk, and take advantage of the ability to design a custom Booking Engine using industry-standard APIs. Leverage our Concierge & Request System, which utilizes APIs and Webhooks to enhance communication between staff and guests. From the moment of pre-arrival to the duration of their stay, APIs empower your property with the flexibility and creativity needed to function seamlessly. Enjoy effortless two-way integration with all GDS and major OTAs, facilitating the management of multiple rates, availability, and bookings effortlessly. This comprehensive system not only streamlines operations but also enhances the guest experience.

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

Orana stands out as a premier SaaS provider catering to Hotels, Motels, Resorts, and Boutique Hotels. Our flagship product is an exceptional Hotel compendium app, essentially a digital guest welcome book designed to significantly enhance the visitor experience during their stay. This innovative digital welcome book serves as a modern replacement for traditional printed compendiums, offering guests easy access to vital information about your establishment, local attractions, dining options, and more directly on their personal mobile devices. The benefits of this digital hotel compendium are numerous; it provides accessibility from any location, features an attractive user interface, and is a fully contactless solution that allows for unlimited updates. Additionally, each guest enjoys personalized access, making it an environmentally friendly option that includes guest messaging capabilities, support for multiple languages, and features like notifications, navigation assistance, direct dialing of contact numbers, and web browsing. Cost-effective compared to printed alternatives, it also offers user analytics and promising returns on investment, ensuring it is a valuable tool for any hospitality business looking to boost guest satisfaction and operational efficiency. With so many advantages combined in one platform, Orana's digital compendium truly redefines the guest experience.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

A unique platform that merges messaging with concierge services, facilitating seamless communication and trip planning to enhance customer satisfaction. Engage proactively with guests through their preferred channels or applications such as WhatsApp, WeChat, FB Messenger, LINE, SMS, your hotel's app, and websites, among others. Effortlessly oversee conversations within your hotel while providing guests with the ability to converse in more than 100 languages. This platform offers an enriched messaging experience within your app at every phase of the guest's journey, from pre-arrival to post-stay. Guests enjoy a genuinely contactless experience, which includes features like contactless check-in and check-out, mobile keys, digital folios, personalized recommendations, request management, and real-time itineraries tailored to their needs. This comprehensive approach ensures that every interaction is not only efficient but also enhances the overall guest experience, making each stay memorable and hassle-free.

How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency! Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors. Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

ResortSuite PMS is designed to fulfill all your requirements for a property management system while offering seamless integration with any blend of ResortSuite modules or existing hospitality technologies. This powerful system enables you to gain insights into your guests, ultimately allowing for the delivery of outstanding guest experiences. Guests can enhance their stay by booking a variety of services at any time and from any location. Additionally, operations are made more efficient through the use of tablet applications and web-based management tools. Our flexible, module-based solutions can either work alongside your current vendors or manage your entire operation independently. You can easily access a guest's full history across multiple locations, including past visits, purchases, and personalized notes, ensuring that exceptional service is consistently delivered. Furthermore, automated pre-arrival and on-property confirmation letters, along with tailored guest itineraries that encompass room bookings, dining, spa appointments, and activities, can be generated to enhance the overall guest experience. These features collectively contribute to a more streamlined and personalized hospitality offering.

FCS1 consolidates FCS’ top-tier hospitality solutions into a single, sleek application designed to adapt to the dynamic requirements of hotels. Featuring 19 modules and continually expanding, FCS1 encompasses all aspects of hotel operations, including cleaning, service delivery, and complaint management. Tailor a management system specifically for your hotel using FCS1, which offers a no-obligation trial period to explore its full capabilities. Users can effortlessly navigate through various modules using one secure username and password, while the system automatically escalates issues to ensure timely resolutions. With FCS1, access is available anytime and on any internet-connected device, providing a lightning-fast, straightforward deployment that eliminates the need for complex installations. You can manage up to 10 properties from a single account, and easily track outstanding tasks by clicking on the designated pins displayed on the interactive map. This streamlined approach not only simplifies operations but also enhances overall efficiency and guest satisfaction.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Bigsib, an Artificial Intelligence Chatbot, is designed to provide rental hosts with continuous customer service. Its advanced artificial-intelligence and natural language processing capabilities integrate the host's support material and property specifics in order to provide tailored and accurate answers to guest inquiries. The platform is designed to facilitate communication, encourage personalized interactions, and include functionalities such as response scheduling, manual response approval, and automated follow up for enhanced efficiency.

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

Submitting a service request has reached new levels of simplicity. Forget about phone calls or the potential for miscommunication; you can effortlessly schedule a request or explore unique services offered throughout your stay. With Chambre, you have the option to make these requests through your mobile browser or via the in-room PC tablet that the hotel provides. The convenience of going mobile enhances your experience. You can manage lights, fans, air conditioning, and other appliances right from the in-room tablet or your own smartphone. The inclusion of our IR blaster transforms your mobile device into a remote control for all infrared devices in the room. Hotels can offer a wide range of features, including information about nearby attractions, shopping suggestions, taxi services, and various personalized services. Additionally, a chat feature facilitates communication between guests and staff, eliminating the need to ask for or carry traditional room keys, as your mobile device can serve as your key during your stay. This seamless integration of technology ensures a more enjoyable and hassle-free experience for every guest.

We create, implement, and maintain tailored interactive digital solutions specifically for high-end hospitality establishments of all types. Our websites and mobile apps are designed to elevate the guest experience, prioritize health and safety measures, reduce printing expenses, streamline operations, enhance brand identity, empower management teams, and boost revenue streams. Notably, we offer the patented and award-winning SmartCellar, ideal for restaurants, bars, and private collections. Our newest innovations, SmartTouch and SmartCellar, are compatible with any platform. Each application is meticulously crafted to align with the unique specifications and branding visions of our clients. Our comprehensive three-part system includes modules for guests, staff, and administration, enabling clients to make real-time edits and updates to essential information independently. By optimizing operational efficiencies, we not only enhance service delivery but also contribute significantly to increasing your overall revenue. Ultimately, our commitment is to ensure that each client stands out in the competitive hospitality landscape.

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.

Empower hotel staff to focus on their most significant contributions while maximizing efficiency. ALICE serves as a comprehensive platform that enhances operational workflows and communication, elevating both productivity and guest experiences. With all teams and responsibilities integrated, monitored, and optimized within a single interface, productivity can be boosted through intelligent task allocation and oversight. Achieve clarity and insight into all hotel operations, enabling informed decision-making for optimal management. Access actionable insights to ensure accountability among staff and specific departments within the hotel. This operational management solution allows for the enhancement of communication, task coordination, and overall guest satisfaction, all consolidated into one effective tool. By utilizing such a platform, hotels can foster a more cohesive working environment that ultimately benefits both employees and guests alike.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

ResortSuite SPA stands out from all other spa software options on the market due to its unique guest-focused technology platform. This innovative system allows destination spas, resort spas, and multi-location spas to deliver a more personalized service experience through a unified guest profile. Equipped with its own inventory and point-of-sale systems, our top-tier modules can manage your entire operation or seamlessly integrate with your current solutions. Whether it’s for spa treatments, classes, room bookings, or dining reservations, your front desk and reservations teams can access comprehensive guest information when utilized alongside other ResortSuite modules or across various spa locations. The advantage of a single-vendor system is that it provides a seamless experience, while a multi-vendor setup is ideal for spas and resorts that adhere to a corporate standard for property management and point-of-sale systems. By enabling your guests to book any service your property offers at their convenience, you can significantly enhance their overall experience. This flexibility ensures that guests feel valued and catered to, regardless of where they are.

Technology for managing visitor experiences and attractions that propels your business forward. It assists leisure enterprises in discovering new revenue streams, minimizing expenses, and upgrading the customer journey. Cloudline provides a seamless and adaptable digital platform for guest and site management, elevating the visitor experience while delivering effective, customized assistance. Optimize and automate your operations, delve into customer insights, and elevate your business outcomes. Plus, with Cloudline, you can ensure a more engaging and satisfying experience for all your guests.

Introducing a no-commission, user-friendly reservation platform designed to streamline the booking experience for guests. With mobile-optimized functionality, reservations can be made seamlessly on smartphones, tablets, or laptops, ensuring a responsive experience regardless of device. The system offers real-time room availability, allowing you to maximize occupancy and enhance the value of your establishment. Guests can effortlessly book not only rooms but also golf, spa, and dining experiences, all in one convenient cart. Whether securing a single room or multiple accommodations along with tee times, spa appointments, and dining reservations, the platform presents all options and amenities in an attractive manner. This integrated lodging management solution caters to hotels and resorts alike, fostering exceptional guest relationships while optimizing revenue streams. It's a comprehensive, enterprise-ready system suited for a variety of hospitality settings, including boutique hotels and full-service resorts, ensuring that every aspect of guest service is covered efficiently.

Hotefy users have noticed a significant uptick in both the volume and quality of customer reviews they receive. This innovative on-demand service streamlines staffing needs in hospitality settings, allowing for the potential to merge kitchens and service outlets effectively. Customers can experience a remarkable 30% rise in average revenue per individual, with some demographic segments seeing increases exceeding 1000%. Additionally, Hotefy minimizes the number of staff needed to oversee service areas within the hotel. It empowers patrons to place orders from any location without waiting for a server, thereby enhancing convenience. The system promotes the consolidation of various dining options into fewer outlets, often featuring a simplified menu managed by a single kitchen. With a built-in customer feedback mechanism, businesses can easily gather direct insights from their clientele. Customization is at the heart of Hotefy’s offering, enabling you to quickly launch prebuilt pages or design new ones that align with your brand identity. Furthermore, the subscription model is fair, free from commissions on orders or room upgrades. Pricing plans are tailored to your hotel’s occupancy levels while accommodating unlimited rooms under one plan, making it a cost-effective solution for modern hospitality management. Overall, Hotefy presents an opportunity for businesses to thrive by enhancing customer experience and operational efficiency.

An extensive work order management system is in place to monitor the lifecycle of work orders through various phases such as reported, in progress, completed, billed, and archived. This system seamlessly connects with owner statements, the checks payable system, and the general ledger, ensuring efficient task completion. Additionally, the Resort Management System (RMS) serves as a comprehensive software solution for managing short-term vacation rentals. This robust, web-based platform effectively oversees the operations of your vacation rental business, featuring real-time online reservation booking, website integration, collaborative partnerships with platforms like HomeAway and TripAdvisor through FlipKey, trust accounting for rentals, accounting for owner units, and work order maintenance tracking and billing. Furthermore, it offers management for guest services, unlimited email correspondence with guests, integrated credit card processing, travel insurance options, and a plethora of other features designed to enhance the rental experience and streamline operations. Ultimately, RMS is designed to empower property managers, ensuring they can efficiently meet the needs of both owners and guests alike.

Execu/Suite serves as a comprehensive hotel property management software solution tailored for hotels, resorts, and various other hospitality venues. Whether deployed in the cloud or on-site, Execu/Suite provides effective and efficient tools designed to minimize time spent on technology, enabling staff to focus on providing outstanding guest experiences. This robust platform encompasses a wide array of functionalities, including handling reservations, front desk operations, sales and marketing initiatives, Point of Sale transactions, detailed reporting, back office accounting, online bookings, catering and events management, and beyond. With such an extensive suite of features, Execu/Suite ensures that hospitality businesses can streamline their operations seamlessly.

Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.

The primary online reservation system utilized for securing accommodations such as guest rooms, lodges, cabins, and cottages is designed to facilitate both individual and group bookings, while also enabling the application of discounts when necessary. This platform operates on a transactional basis, accommodating seasonal variations, and is integrated into the core offerings of the service. To maintain the operational support for this system, a transaction fee is applied to every online reservation, which can be offset during the booking process by adding a ‘resort fee’ within Portfolio HMS®. Additionally, Portfolio HMS® enhances its functionality by allowing guests to make online reservations through GuestRez®, creating a seamless booking experience. The system also manages all aspects of accommodations, including pricing and availability, empowering properties to tailor room types, rates, market codes, and group codes to their specific needs. By taking this customized approach, each property can effectively control the booking options available to guests, ensuring that their unique offerings are accurately represented.

onPeak's unique hotel reservation platform, Compass™, is crafted with insights gathered from customers, clients, and leaders in the event sector to provide an unparalleled booking experience. Participants in events can effortlessly make and manage both individual reservations and room blocks, while features like cloud-based reporting and real-time inventory tracking allow for informed, data-driven choices that can enhance the overall success of your event. This reservation system prioritizes efficiency, enabling users to receive the information necessary for hotel bookings with fewer clicks and page views compared to other booking engines. Guests can conveniently filter available accommodations by price, distance, amenities, or star rating, ensuring quick and efficient reservations, whether they are at home or on the move. With this streamlined process, your participants can easily secure the rooms they require! Additionally, group managers can appreciate a hassle-free reservation experience, regardless of whether they are booking for a small gathering or a larger group of 200.

Our easy-to use web app is your digital assistant, providing all the info your guests need day or night. This means less time spent answering questions and more time to be happy. Guidey™, the web app, allows you to add personal touches to ensure a 5-star service every time. You can upload a video showing how your washing machine operates, or link to a map to your favorite restaurant. A dedicated guest marketing area helps you to secure repeat direct bookings, promote your other places and give you an edge over your competition. Setup your Guidey™ in under 5 minutes, using our simple, intuitive online dashboard. You can add maps, videos, photos, and pdfs to your Guidey™ or write descriptions. After you've finished the setup, you'll be given a unique link for your property's guidey™. You can share this link with guests by email, WhatsApp or other methods.

To create a memorable guest experience, it is essential to effectively provide engaging and infotainment services. Hospitality IPTV systems offer exceptional interactive infotainment and room management features that cater to both guests and hotel staff. Whether in a hotel, resort, or boutique setting, the advantages of interactive IPTV services are abundant for all involved. Elevate your guest experience with state-of-the-art in-room televisions that offer a wealth of premium content and interactivity. Nevo TV is tailored to meet the entertainment, informational, and engagement demands of modern hotels. This innovative platform introduces a variety of TV features aimed at promoting hotel services, creating new revenue opportunities, and fostering guest loyalty. By utilizing NevoTV, you can significantly enhance your guests' in-room experience with fully customizable infotainment options and improved comfort through the integration of third-party systems and devices. Designed specifically for the hospitality industry, NevoTV boasts a comprehensive range of interactive features, including diverse TV channels and a variety of video content, ensuring that every guest enjoys a unique stay.

Rezlynx PMS streamlines everyday operations while equipping your staff with essential tools and insights to enhance their workflow. This fully customizable, PCI-compliant solution features a robust rate and availability management system that refreshes in real time, making it adaptable for hotels or groups of any size. With comprehensive visibility across all online distribution platforms, including major OTAs, the GDS, and additional Guestline and third-party systems, you can oversee bookings, operations, and a myriad of other features from one central hub. This allows for the seamless setup and management of all aspects crucial to running efficiently throughout the guest journey. By providing front desk teams with up-to-date availability, they can handle reservations from various sources while also promoting upselling opportunities. Furthermore, integrating all services and amenities ensures a more holistic experience for your guests, ultimately elevating their stay. This innovative system not only enhances operational efficiency but also fosters stronger guest relationships.

Nuvola stands out as a robust hotel management software provider that seamlessly incorporates established property operating procedures into its unique platform, resulting in improved efficiency in back-office functions, asset oversight, and guest interactions. This company offers hotels an easy-to-use and adaptable cloud-based solution that fosters a culture of accountability among staff members. Developed by industry professionals with direct experience in select-service, full-service, and resort-style operations, Nuvola continually strives to elevate both employee and guest satisfaction through ongoing innovations from its dedicated internal team as well as partnerships with external hotel systems. The events dashboard offered by Nuvola allows for effective tracking of service requests, management of personnel, and timely completion of tasks. Furthermore, its reporting dashboard supplies valuable information regarding trends in incidents, staff performance, asset malfunctions, and more, enabling properties to make informed decisions and improvements in their operations. With its commitment to enhancing operational effectiveness, Nuvola ensures that hotels can maintain high standards in service delivery.

Hallisoft is a global provider for travel and hotel software and technology. Our company has been in operation since 1999. Our customer base includes customers from Australia, Canada, the USA, SE Asia, and SE Asia. Software includes RezEasy Cloud PMS, web-based property management and booking engine, RezEasy Single (hotel reservation engine - one property) and RezEasy Portal.

Transform your guest interactions into extraordinary experiences while boosting your earnings with minimal effort! SABA Host acts as your virtual assistant, addressing all inquiries from your guests, offering tailored suggestions, and extending support whenever needed. This means that whether you are resting, working, or spending quality time with loved ones, SABA Host is diligently managing your guests' needs to ensure they have a five-star experience that leads to glowing reviews. Guests can enjoy the convenience of not having to download any extra apps, which simplifies their experience. By ensuring satisfied guests leave exceptional feedback, you can significantly minimize the likelihood of negative reviews. Seamlessly provide additional services that your guests are already seeking, and leverage technology that is specifically crafted to enhance unique and memorable stays. Embracing digital solutions for your property unlocks a plethora of opportunities that traditional guidebooks and manuals simply can't offer, allowing guests to easily access host recommendations for a truly unforgettable experience. This innovative approach not only enriches guest satisfaction but also streamlines your operations, ultimately leading to greater success.

Introducing a state-of-the-art browser and API-driven, enterprise-level all-in-one solution designed specifically for full-service resorts, boutique hotels, and other lodging establishments. This seamlessly integrated property management system is trusted by some of the most renowned resorts across the globe. It encompasses all the necessary tools to ensure a remarkable guest experience while omitting any unnecessary features. The Agilysys Visual One serves as a robust hotel PMS that includes reservations management, guest information, housekeeping oversight, a mobile dashboard, and additional functionalities. It also features modules for accounts receivable, accounts payable, general ledger (G/L), purchase orders, condominium management, club management, and bank statement reconciliation. The activities module works in close harmony with your Visual One PMS, allowing your team to easily schedule events and customize guest reservations. Guests can enjoy convenient mobile check-in and check-out options, dining reservation capabilities, and timely room-ready notifications directly on their devices. Additionally, the self-service kiosk empowers guests to check in, receive their encoded room keys, check out, and print receipts independently, enhancing their overall experience. This comprehensive suite not only streamlines operations but also elevates the standard of service that guests can expect during their stay.

GIA provides a range of services including guest internet access, interactive IPTV, and comprehensive TV solutions through COAX and headend systems. Their offerings also encompass devices like Chromecasts and soundbars, as well as B-GUEST for streamlined guest communication automation. The super mobile hotel and group app enhances the guest experience, while digital signage keeps information accessible. Voice services are available through both IP and analog systems. The HUB features a dashboard that integrates various cloud feeds, delivering content such as TV channels and movies. All products are designed as standalone units with open APIs, enabling effortless integration across various sectors, including hotels, healthcare, and maritime industries, thereby extending hospitality solutions to other markets. The Nonius Hotel Group App, GuestU, provides guests with an exceptional experience, featuring a chat function for concierge services, room service requests, restaurant bookings, spa appointments, and excursion planning, along with a city guide highlighting local attractions and navigating routes. Additionally, the app supports mobile key functionality, integrating seamlessly with leading door lock and room control manufacturers, empowering guests to utilize hotel services directly from their personal devices. Ultimately, the GuestU app not only enriches the stay of guests but also positions hotels as tech-savvy and considerate of modern hospitality needs.

Cheerze streamlines every aspect of hotel management, handling everything from reservations and check-ins to room service, housekeeping, dining options, gift shops, night audits, and purchasing, ensuring your hotel operations run seamlessly. Recognized as the top choice for midsized hotels, resorts, small hotels, and service apartments, Cheerze provides essential support throughout the guest experience—from check-in and room bookings to maintaining guest histories and enhancing overall satisfaction. The system features a comprehensive range of modules designed for both Front of the House and Back of the House operations, focusing on efficiency, cost management, and robust reporting to prevent revenue losses. Its modular architecture allows hotels to select from various specialized sub-products tailored to their unique needs. In customer-facing roles, where first impressions are crucial, reliable technology can make a significant difference in operational success. By leveraging Cheerze, hotels can enhance their service quality and ensure a memorable experience for guests.

Your visitors can now enjoy premium service at their fingertips wherever they go. This innovative guest experience platform redefines hospitality for modern travelers, featuring unlimited 4G data and hotspot connectivity, unrestricted local and international calls, direct lines to hotel departments and local emergency services, and expedited assistance through Portier Chat. It supports multiple languages and includes a hotel content management system along with a customizable Portier City Guide. The platform facilitates real-time updates of hotel information, reminders about events and amenities, promotional messaging, and guidance during challenging situations. Additionally, it allows for the grouping of guests for corporate functions and anticipates their needs by utilizing data analytics, while seamlessly integrating with third-party vendors. Portier stands out as an exceptional solution for delivering personalized services and experiences, focusing on the essence of traditional hospitality to enhance guests' stays. By prioritizing the guest experience, hotels can foster deeper connections and ensure memorable visits for everyone.

Rentability PMS is a comprehensive web-based application designed to oversee every stage and process of vacation rental management, from initial inquiries to final checkouts. It efficiently manages requests from various sales channels and seamlessly synchronizes property information, images, pricing, and bookings. Moreover, it provides a holistic business perspective on all relevant operations. The application also tracks payments and generates invoices and receipts, among other features. Accessible at any time and from any device, including desktops, smartphones, and tablets, it ensures thorough reservations management, allowing users to filter information such as arrival and departure dates, guest names, and property details. Once a reservation is confirmed and the advance payment is received, it automatically produces an invoice along with the first receipt for the advance payment made by the guest, streamlining the entire process for effective management. This makes Rentability PMS an invaluable tool for those involved in vacation rental management.

Research indicates that travelers prefer the convenience of checking availability and making reservations online at their own convenience. If your establishment does not provide this option, you could be foregoing significant opportunities! Enable your guests to browse availability and secure bookings anytime, day or night, every day of the week! Your website ought to be efficient - Pronto facilitates the display of availability, provides rate quotes, and processes reservations directly through your site. The web-booking feature empowers guests to check availability and book rooms online from any location across the globe. This user-friendly web-booking interface is designed for simplicity and ease of use. Guests receive guidance throughout the process with clear instructions. As soon as they enter their desired arrival and departure dates, they are presented with available options. To complete a reservation, users fill in the required details and click the submit button. Upon successful submission, a distinct reservation number is generated and sent to the database, while an email notification alerts you of any new booking requests. This efficient system not only enhances guest satisfaction but also streamlines your reservation management.

An all-encompassing front office system, complete restaurant point of sale, and an extensive back office solution. This system efficiently manages both group and individual bookings, offers centralized reservations, supports multiple properties, and maintains comprehensive guest history along with traces and comments. It also accommodates travel agent contracts and rate codes, enables e-reservations, and allows tour operators to directly enter e-rooming lists via a web interface. The system features automatic routing, allotments, committed reservations, and provides analysis of market segments and sources of business, all while maintaining a thorough audit trail. It delivers a wealth of information across operational, analytical, financial, and managerial domains. Additionally, the solution allows for the automated execution of customized web reports, which can be scheduled for distribution via email to pre-defined lists. With full interactive guest history and detailed room history tracking, this system ensures comprehensive oversight of all transactions and interactions. Ultimately, it enhances operational efficiency and improves customer relationship management.