Alternatives to ResortSuite CONCIERGE

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

At the Concierge Desk, every second counts. Guests want quick information and too many steps can slow down guest service. Concierge Suite provides an intuitive Concierge task log and advanced workflow to help you keep track of your guests. Concierges are multi-taskers. You will be more productive if you can organize your task log according to your preferences. Our service makes it easy to complete your tasks in a few clicks. Save your favorite routes and create custom directions. Locate local businesses, view maps, and get directions. These can be shared with your guest to help them get to where they need to go. You can send text messages using the system's trackable texting feature. To stay in touch, communicate with your guests and view historical messages. Print-on-demand document libraries with e-send are a great way to save paper. Fresh custom confirmation layouts keep your team up-to-date and on-brand.

Know your guests' preferences. Make data-driven decisions. Your hotel can achieve unprecedented levels of excellence. Triparound X can help hotels promote and manage ancillary services, both onsite and onsite. Triparound X allows hotels and front-desk/concierge staff to instantly view availability and book experiences such as tours, rentals and spa treatments. Triparound X can help you increase your revenue, capture valuable information about sales trends, and drive customer engagement and satisfaction. Your guests will be excited. You can create memorable experiences for your guests with just a click. You can create unforgettable experiences for your guests by creating sailing trips in beautiful waters, daily tours through picturesque villages, and hiking adventures in stunning landscapes. Enjoy the most amazing experiences. Book Now

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

With the help of mobile tools, digital concierge and excellent information flow, you can make your guests and employees' lives easier. protel VOYAGER, an award-winning app, allows you to publish an app with your branding using protel PMS. Our vision is to create the technology ecosystem for the global hospitality industry. Mobile tools, digital concierge, excellent communication, and more allow guests and employees to have more time. You can view and modify your personal profile information. Add your preferences and special requests. Mobile keys and check-in are required for room admission. Check out the invoice. Book additional services like room service. Request housekeeping or room maintenance. View information about the hotel and specials. All the content provided by the hotel is available. Modern PMS systems are the heart of any hotel business. A PMS that seamlessly connects with the best technology in the industry is the best.

Concierge Organizer can establish links with other softwares for hotels and suppliers. These interactions are secure and don't result in data loss. This section is for recurring tasks that are assigned to a person/group. Daily, the checklist is generated. Multiple checklists are possible to be created. The Concierge can suggest temporary events with one click on confirmations sent to guests. You can track outgoing and incoming items in separate sections. Multiple services can be linked together. You don't lose anything if a service is cancelled or modified. Reports can be easily generated with just one click. Concierge Organizer gives you greater control and supervision over all information. Smart and powerful system of templates that you can use immediately, which are relevant to your hotel communication as well as your activity.

EZStay™, a contactless system for managing guests in the Hospitality sector, is a guest management system. A powerful admin console is bundled with a guest app for hotels. This allows hoteliers to digitize the entire guest experience, including concierge, housekeeping and table reservation. EZStay™, which you can personalize with your brand, can be customized digitally with terms and conditions, and invoices. This will allow you to offer sustainable hospitality. EZStay™ also allows you to slice and dice data with intelligent analytics on key performance indicators like ADR, RevPAR and Occupancy Rate. This is a great way to ensure revenue assurance. The powerful AI engine at its core allows you to drill down KPIs by property or clusters, country, and based upon what is most important to your needs.

Hottel.io provides a 5-star entertainment and engagement system for hospitality operators looking to welcome guests with an interactive two way system that offers exceptional services. It is a cloud-based In-room TV system that can be used by content providers, content distributors and system integrators.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

Orana is a leading SaaS provider for Hotels, Motels and Boutique Hotels. We provide the best Hotel Compendium App i.e. This is nothing more than a digital Guest Welcome Book that will help your visitors and enhance their experience with you. This digital welcome book offers a great alternative to the old printed compendiums. It provides all the information visitors need about your hotel, nearby places, food etc. They can access the app on their mobile phones. This Digital Hotel Compendium has many benefits, including: You can access it from anywhere, attractive user interfaces, fully contactless solutions, unlimited information updates and individual access for every customer. It is also environment-friendly, offers guest messaging in multiple languages, provides notifications, dials contact numbers and views web pages.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

We develop, install, support and maintain bespoke digital solutions for premium hospitality venues of all types. Our mobile apps and hospitality websites enhance guest experience, prioritize guest safety and health, reduce printing costs, streamline processes and leverage brands to empower management and drive revenue. SmartCellar is the original, patented, and highly acclaimed SmartCellar. It can be used in restaurants, bars, or private collections. SmartTouch and SmartCellar products can be used on any platform. Each application is designed and built to meet the exact requirements of our clients. Our three-part system includes guest-facing, staff and administrative modules. These modules allow our clients to make instant edits and updates to critical information. We maximize efficiency and increase revenue for your bottom line.

INTELITY provides the most comprehensive guest engagement platform and staff management platform for luxury residential, hotel, casino, cruise and cruise markets. We offer fully integrated solutions that allow you to connect and manage your staff and guests on a single platform. Schedule a demo to learn how you can create a touchless guest experience. INTELITY offers a contactless mobile key and check-in experience. It has heightened hygiene protocols and reduced physical interaction. Mobile Check-In allows guests to bypass the front desk and head straight to their rooms. They can then use their Mobile Key to gain access to their room. This reduces face-to-face interaction with staff. INTELITY is the leader in hospitality engagement technology. They offer the most innovative and high-quality Guest Services Platform that can be used on both mobile and in-room devices.

It's easy to submit a service request. You can schedule a service request, or browse special services during your stay. These requests can be made using the hotel's mobile browser or on the hotel's in-room tablet. Mobile convenience is now possible. You can control the lights, fans, ACs, and other appliances using your mobile phone or tablet in your room. Your mobile can be used as a remote control for all IR devices within the room by installing our IR blaster. There are many features that the hotel can provide, including shopping recommendations, taxi services, and places nearby. Chat is available for guests and staff communication. There is no need to ask for or carry room keys. Your mobile phone can be your key throughout your stay.

You can be sure that you will get everything you need from your property management system. ResortSuite PMS can integrate with any combination of ResortSuite modules, or can interface with existing hospitality systems. This gives you the ability to get to know your guests and provide superior guest experiences. You can make your guests' lives easier by allowing them access to all the property's offerings from anywhere. Streamline your operations with tablet-based apps and web-based management software. Our module-based solutions are able to integrate with existing vendors and run your entire operation. You can view a guest's entire history in a single or multiple-location setting. View all previous visits, purchases and special notes. This will ensure that you provide exceptional guest service. You can generate automatic pre-arrival confirmation letters and on-property guest itineraries. These include room reservations, dining reservations and spa bookings.

Reduce the number of front desk requests and wait times by over 25%. Save 56% on brand quality audits. Improve your NPS by more than 35% while simultaneously increasing your RevPAR. Your guests will be more engaged than ever before, with an increase of 60%. You will be able to respond quickly and accurately in just minutes. By leveraging a unique guest profile, which is constantly expanding, you can provide a customized experience to your guests. This allows for granular targeting and micro-segmentation. Revenue can be generated from within the hotel by up-selling, referring guests to nearby activities, partnering with promotions, and completing in-stay transactions. VenueLytics, a comprehensive AI-based guest experience platform and data analytics tool, dramatically improves guest engagement to make you more profitable. Respond to online and in-stay reviews and feedback instantly.

FCS1 brings together all the technical know-how from FCS' hospitality solutions into ONE app. It has been redesigned to meet hotel's changing needs and is also modern in style. FCS1 has 19 modules, and they cover all aspects of your operation, from service delivery and cleaning to complaints and overall operations. With FCS1, you can create a hotel management solution that suits your needs. No obligation access period. Enjoy all that FCS1 has on offer. Access the various modules securely with one username and password. Automated escalate cases to ensure tasks are completed on time. Access FCS1 from any device connected to the internet. Installation is quick and easy. No more complicated installations You can manage up to 10 properties with one account. Click on the pins on the map to view all pending jobs.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

Allow lean hotel staff members to do the most important work in the most efficient manner. ALICE is an all in one platform that streamlines operations, communication, increases productivity, and improves guest satisfaction. All tasks and teams can be connected, tracked, understood and optimized...in one location. Smart and efficient task management and distribution will increase productivity. Transparency and visibility into all operations will help you make the best decisions for your hotel. You can use actionable data to hold specific hotel departments and individuals accountable. Hotel operations management platform that allows for improved communication, task management, guest satisfaction, and more.

Bigsib, an Artificial Intelligence Chatbot, is designed to provide rental hosts with continuous customer service. Its advanced artificial-intelligence and natural language processing capabilities integrate the host's support material and property specifics in order to provide tailored and accurate answers to guest inquiries. The platform is designed to facilitate communication, encourage personalized interactions, and include functionalities such as response scheduling, manual response approval, and automated follow up for enhanced efficiency.

Hotefy customers reported an increase in the number and average rating of customer reviews. Hotefy's on-demand service can reduce staffing requirements and allow you to consolidate outlets and kitchens. Average revenue per customer up to 30% Some customer demographics increase by more than 1000%. The hotel's staff will be less needed to patrol the service areas. Hotefy makes it easy for your customers to order anywhere they want, without having to wait for a server. You can consolidate outlets into one or fewer basic menus that are served by a single kitchen. You will get feedback from your customers directly if you have a customer feedback system. Hotefy's core value is customization. Pre-built pages can be used to get started in minutes, or you can create pages and styles that best suit your brand. Fair subscription pricing, no commissions or room upgrades. Our plans are priced based on your occupancy and include unlimited rooms.

Visitor experience and attraction technology that helps you grow your business. Leisure businesses can unlock new revenue, lower costs and improve customer experience. Cloudline is an easy-to-use, customizable digital solution for managing guests and sites. It enhances the visitor experience while providing efficient, tailored assistance. Streamline operations, analyze data from customers and improve your business performance.

Cheerze handles everything, from reservations and check-ins, to room service and housekeeping to restaurant and gift shop purchases, night audits, and purchasing. Cheerze is the preferred Hotel Management System in mid-sized hotels, resorts and small hotels as well as service apartments. It provides hotel assistance from check-in through checkout, from guest history to room booking, housekeeping to guest experience, and even housekeeping. Cheerze has a variety of features for Front of the House as well as Back of the House services. These modules are designed to improve operational efficiency, guest satisfaction, cost control, robust reporting, and prevent revenue seepage. Cheerze's modular design allows you to choose from a variety of sub-products that are specific to your process.

ResortSuite SPA is a unique spa software platform that is guest-centric. Resort spas, resort spas, and multi-location spas can provide deeper personalized services to their guests by using a single guest profile. Our best-of-breed modules are built with their own inventory and POS systems. They can integrate with existing solutions or run your entire operation. Your front desk and reservations staff have access to all information about guests, including room reservations, spa treatments, classes, and dining reservations. This information can be combined with other ResortSuite modules, or multiple spa locations. Multi-vendor solutions are best suited for resorts and spas that use a corporate standard to manage their PMS andPOS systems. You can make your guests' stay more enjoyable by allowing them the ability to book all your properties from anywhere, anytime.

Compass™, onPeak's hotel reservation system, is shaped by feedback from clients, customers, and event industry leaders to provide a unique booking experience. Cloud-based reporting and live inventory track allow event participants to easily reserve and manage individual rooms or blocks of rooms. Smart, data-driven decisions can be made to increase the growth of your event's overall growth. Our reservation system is designed to provide participants with the information they need to make a hotel booking. It takes less time to use than other booking engines. For quick and easy bookings, guests can search for hotels by price, distance or star rating, whether they are at home or on the move. It's that easy to ensure your participants have the rooms they want. Group managers can enjoy a simplified booking experience, regardless of whether they are booking for 2 or 200.

Easy-to-use, commission-free, direct channel reservation system that is designed to guide guests seamlessly through the booking process. Mobile-friendly booking allows for a responsive booking experience on any device, whether it's a smartphone or tablet. You can sell every room in real-time, increasing your property's overall value. Your guests can also reserve golf, spa, and dining from one cart. It is easy to book one or more rooms, as well a golf tee-time, spa visits, and table reservations, all in one. The property's amenities are displayed in an attractive presentation. A hotel and resort integrated lodging management system. Maximize revenue opportunities and build exceptional guest relationships. Enterprise-ready, all in one solution for full-service boutiques, hotels, and resorts.

Execu/Suite, a hotel property management software suite, is available in the cloud and on-premise. Execu/Suite is available on-premise or in the cloud and offers smart, proven solutions that allow businesses to spend less time on their computers while delivering exceptional guest service. The platform includes reservation, front desk, sales, marketing, point of sale, reporting, back-office accounting, online booking, catering/events and many other features.

Rezlynx PMS automates routine tasks, giving your team the tools and insight they need to make their lives easier. Our cloud-hosted mobile-friendly solution is fully configurable and PCI compliant. It also features a comprehensive rate and availability management tool, which is updated in real-time. This makes it easy to support any size hotel or group. You can manage bookings, operations, and a variety of other functionality from one location, thanks to visibility of all your online distribution channels including the GDS and OTAs. You can set up and manage all aspects of guest service efficiently. Provide front desk staff with real-time availability so they can manage all reservations and upsell. To provide a better experience for your guests, connect all services and facilities.

Your guests can now carry five-star service with them at all time. The modern era of travel has brought the most engaging guest experience platform to hotels. Unlimited 4G data and hotspot. Unlimited local and international calls. Direct dials to all hotel departments. Local emergency services are also available. Portier Chat allows for faster servicing. You can update hotel content in real time, remind guests about hotel facilities and events, send promotional messages, navigate guests through uncertain times and group guests together for corporate events. Portier is the perfect fit to provide personalized services and experiences that are based on traditional hospitality delivery for your guests.

WI-FI. Access to the Internet for Guest TV. Interactive IPTV, COAX, Headend. CAST. Chromecasts Soundbars, and many more. B-GUEST. Guest Communication Automation. GUEST. Super Mobile Hotel/Group App. SIGNAGE. Digital Signage VOICE. IP. Analog. HUB Dashboard, Integration and Cloud feeds CONTENT TV channels & Movies. All of our products can be used independently and all have open APIs that allow for seamless integration. Technology in the Hospitality, Healthcare and Maritime Industries. We bring Hospitality to new markets. Hotel Group App Nonius provides a phone for your guests using GuestU, one of the most popular apps hoteliers have. It allows you to chat with the concierge and request room service, restaurant reservations or spa transfers. Guided routes and points of interest in the city. The GuestU app integrates with top manufacturers of Door Locks and Room Control. APPS HOTEL - GuestU App allows your guests to access the hotel's App on their own devices.

Research shows that guests expect to be able to check availability online and make reservations at their convenience. This service is a must-have for your guests. Your guests should be able to check availability online and make reservations 24 hours a days, 7 days a semaine. Your website should be functional. Pronto will display availability and offer rates. You can also make reservations right from your website. The web-booking module allows guests from all over the world to check availability and book rooms online. The web-booking interface is simple and easy to use. A series of instructions will guide guests through the process. Once they have selected their departure and arrival dates, they are shown the availability. Visitors can place a reservation request, or book a room by entering the required information and pressing the send button. Once the data has been successfully entered into the database, a unique reservation number will be issued. You will receive an email alert if there are any new requests.

A new-generation cloud-based hospitality platform. iLumio allows hotel guests to manage their relations at every stage of interaction. This includes the booking of a room, selection of entertainment during their stay, digital locks and mobile check-in, as well as the final stage of check out. iLumio Mobile Concierge, the most advanced digital hotel guest services system on mobile devices, is available. It allows you to manage the guest's relationship at all stages of the stay: from booking, through check in, customizing preferences, the actual stay, and even checking out. iLumio Valet is a multimedia digital entertainment system and service system that allows guests to access digital guest services via hotel TVs. The tablet also has a dedicated application that allows guests to access the service from their room. This allows for efficient management of the room automation and communication between staff.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

You can track work orders in a complete work order system. It tracks them as they progress through each stage: completed, billed and archived. Work orders can be integrated to owner statements, the check payable system and the general leadger. It makes it easy to get the job done. The Resort Management System is vacation rental software that allows for property management. The web-hosted software is powerful and reliable. It allows you to manage your vacation rental business online. This includes website integration, partnership linking with HomeAway and TripAdvisor via FlipKey. Rental trust accounting, owner unit accounting and billing. Guest services management, unlimited guest correspondence, integrated credit card processing, and travel insurance.

Our web app is your digital concierge. It provides all the information your guests require, day or night. This means less time spent answering questions and more time being happy. airguide™, allows you to add personal touches to ensure that your guests have a 5-star experience. This area is dedicated to guest marketing. It will help you increase your profits and secure repeat bookings. Setup your airguide™ in under 5 minutes, using our simple, intuitive online dashboard. Upload photos, videos, and pdfs to create descriptions or map links. Once you have completed setup, you will receive a unique link for your property's Airguide™. This weblink can be shared with guests via email or WhatsApp, or any other method that you choose.

This is the most popular online booking platform for booking guest rooms, lodges and cabins, as well as cottages. This product allows you to book individual or group reservations and also allows for discounts, when applicable. This product is typically based on transactions which allows for seasonality. The product is included in the core product. However, to supplement the product's support, each online reservation will incur a transaction fee. This fee covers the monthly support for this product. It can be recouped by adding a'resort charge' to Portfolio HMS® during the reservation process. Portfolio HMS®, an add-on service, allows your guest to make online reservations through GuestRez®. Portfolio HMS®, controls all accommodations, pricing, availability, and other details. The property sets up room types, rates and market codes for guests.

Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.

Reservation Master is a reservation software package that can be used in hotels, motels, guest houses, bed and breakfasts, lodges & inns, and campgrounds around the world. It is an affordable, robust, and easy-to-use solution for reservations. A color-coded booking sheet is presented to you. This gives you instant information about your room availability and the status of your guarantee, which reduces the chance of making mistakes. We believe that if you can't comprehend a piece of software in five seconds, it's too complex to be useful. Reservation Master was designed with ease-of-use in mind. It can be installed and configured in a matter of minutes.

The only conversational AI framework specifically designed for cities and city marketers will improve urban experience and optimise customer support. Our technology is used by cities and municipalities to manage knowledge, optimise citizen service, automate tasks, and broadcast city-related updates. They can process tedious and painful tasks, complaints, and queries more efficiently. Invest in citizen-centric initiatives that improve the citizen experience and allow your organization to operate at its full potential. Destination marketing organizations use our technology to automate customer service, increase content reach, and transition to a 24/7 organization.

Reservations 9.0 is designed for hotels, Inns and B&B's. It allows you to track guests, site availability, and allows you to create unlimited rooms/rates. You can customize select reports, invoices, confirmations, and check-in forms. To track shifts/vacations of staff or other admin-related items, use the office calendar. Five different security login permissions are available. You can also turn off login passwords. You can customize with your logo and set color coding to display the availability calendar. Based on the percentage entered, add service charges or tips. Rates can be set per person or per night and flagged for two tax rates. You can set up unlimited rooms/sites with seasonal or static rates. Keep track of guest information, including family/marketing points, and the history of each stay.

Nuvola, a hotel software company, integrates property standard operating procedures in its proprietary system. This allows for more efficient back-of house operations, asset management, and guest engagement. The company provides hotels with a cloud-based, intuitive solution that can be scaled to meet their needs. It also develops a system for staff accountability. Nuvola was founded by hoteliers with a deep understanding of resort-style property processes. It integrates with third-party systems and has an in-house innovation team. Nuvola's events dashboard allows you to track service requests and manage staff. It also ensures that tasks are completed in a timely manner. Nuvola's reporting dashboard provides insight into incident trends, staff productivity and faulty assets.