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Average Ratings 5 Ratings
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Description
Feedovate is an innovative platform designed for customer feedback that empowers startups and SaaS teams to efficiently gather, manage, and prioritize feature requests all in one centralized location. Users can collect feedback via public or private boards, embedded widgets, and guest contributions, enabling customers to vote on and discuss the ideas they care about most. Keep your audience updated by sharing your product roadmap and publishing changelogs, ensuring they stay informed as features transition from the planning stage to completion.
Engineered for simplicity and user-friendliness, Feedovate seamlessly integrates feedback boards, feature voting, roadmaps, changelogs, AI-driven categorization, custom branding, moderation features, and various integrations into a single cohesive platform. This makes it an ideal solution for indie hackers, startups, and expanding SaaS companies looking to create products that meet the true desires of their customers while avoiding the cumbersome nature of traditional enterprise tools. In this way, Feedovate not only enhances user engagement but also fosters a collaborative environment where feedback is valued and acted upon.
Description
All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise.
- Community Feedback Software
This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps.
Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences.
-Help Desk for Ticketing
The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Confluence
DeepL
Facebook Messenger
Flowlu
Google Play
Google Translate
Google Workspace
Help Desk Migration
HubSpot CRM
HubSpot Marketing Hub
Integrations
Confluence
DeepL
Facebook Messenger
Flowlu
Google Play
Google Translate
Google Workspace
Help Desk Migration
HubSpot CRM
HubSpot Marketing Hub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149.00/month/ 2 Agents
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedovate
Founded
2025
Website
feedovate.com
Vendor Details
Company Name
UseResponse
Founded
2012
Country
United States
Website
www.useresponse.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal