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Description
Engage with your customers individually using personalized, focused, and results-driven tools all housed within a single cloud platform designed for effortless interaction. This platform allows you to target customers based on their behaviors using robust engagement features. You can access real-time analytics and generate reports that enable you to implement actions in mere minutes. Our innovative Feed Forward System gathers feedback from various channels, ensuring a comprehensive understanding of customer needs. Unlike many competitors, we offer all essential tools without charging extra fees, allowing you to experience the full potential of customer engagement in every package. In the crowded online marketplace, maintaining customer engagement is crucial, but how do you achieve it effectively? How can you ensure that your brand, product, or service remains memorable to users? Additionally, what is the best method to keep users informed about the latest updates? With these questions in mind, we are here to help you. Our expertise in developing impactful messaging strategies is sure to resonate with users and leave a lasting impression. Furthermore, by harnessing the power of our tools, you can elevate your customer interactions to new heights.
Description
OtherLevels offers a dynamic sports engagement platform that leverages real-time game data, live betting odds, and player interactions to enhance customer engagement. Their intelligent messaging service acts as a comprehensive multi-channel platform, utilizing data and live events to communicate effectively. Whether it's the thrill of live sports or the suspense of a rising lottery prize, OtherLevels crafts tailored customer experiences by integrating diverse data sources, extensive content libraries, and insights into player behavior to strengthen customer relationships. Instead of relying on generic CRM lifecycle marketing, businesses can focus on delivering impactful experiences in sports, iGaming, and lotteries that resonate deeply with their audience. Central to this approach is data, which drives personalization and facilitates real-time messaging strategies. By combining advanced event processing with external data feeds and player behavior insights, OtherLevels enhances both the creation of content and the delivery of messages. Consequently, the platform produces engagement experiences that are rich in content and highly relevant to the context of the moment, ensuring users remain captivated. This innovative method not only boosts customer interaction but also fosters loyalty in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
SalonWings
Taxi for Email
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedify
Founded
2017
Country
United States
Website
feedify.net
Vendor Details
Company Name
Otherlevels
Country
United Kingdom
Website
www.otherlevels.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Push Notifications
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content