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Description
Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation.
Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback.
Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey.
Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
Description
Certain organizations understand that their success is driven by their employees, fostering an atmosphere that allows individuals to perform at their highest potential. At Glint, we refer to these organizations as people-driven, as they strive to enhance employee happiness and success in the workplace. Glint’s clients align with this vision, frequently engaging with each other to exchange ideas and insights. What sets Glint apart is its unique blend of contemporary people science, groundbreaking technology, and user-friendly design, all aimed at maximizing the potential of their workforce. The Glint platform stands on a robust foundation of organizational science that has been validated through extensive research and firsthand customer experiences. This integration within the platform forges a strong link from measurement to actionable insights, ultimately driving favorable business outcomes. With Glint, you receive insights about human behavior at an extraordinary pace, identifying risks, opportunities, and actionable recommendations in real-time. Utilizing our AI-for-HR™ technology, which incorporates exclusive algorithms and machine learning methods, organizations can save valuable time while gaining quicker access to meaningful insights, ensuring they stay ahead in a competitive landscape. This combination of speed and depth in understanding people dynamics creates a more engaged and effective workforce.
API Access
Has API
API Access
Has API
Integrations
ADP Workforce Now
BI Book
BambooHR
Google Tag Manager
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Instapage
Joomla!
Integrations
ADP Workforce Now
BI Book
BambooHR
Google Tag Manager
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Instapage
Joomla!
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedbackly
Founded
2012
Country
Finland
Website
www.feedbackly.com
Vendor Details
Company Name
Microsoft
Country
United States
Website
www.glintinc.com
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
