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Description
Get customer feedback and let them spread the word on the internet. You can instantly ask your Net Promoter Score®, promoters, to share their positive experiences online with Feedback Link. Feedback Link allows businesses to measure customer experience and get their happy customers to become online advocates on platforms such as Trustpilot, Yelp and Facebook.
Description
Mentor is a personalized platform designed for one-on-one customer feedback, making it effortless to create exceptional customer experiences. Successful businesses are often a result of satisfied customers, which stems from tailored interactions. With Mentor, you can gather, monitor, and assess customer feedback in real-time, allowing you to promptly address any issues that arise. Gain insight into your customers' situations and filter their feedback based on particular events. Utilizing advanced AI technology, our platform evaluates customer emotions and sorts feedback into positive, negative, or neutral categories. Customers have various options for submitting their feedback, including open text fields, surveys, images, or videos. Mentor transcends the typical customer satisfaction survey by providing data that is factual and driven by customer input, allowing you to pinpoint specific experiences and deliver personalized solutions effectively. By leveraging these insights, businesses can continuously improve their services and foster deeper connections with their clientele.
API Access
Has API
API Access
Has API
Integrations
Facebook
Foursquare
G2
Google Business Profile
Google Shopping
Tripadvisor
Trustpilot
X (Twitter)
Yelp
Integrations
Facebook
Foursquare
G2
Google Business Profile
Google Shopping
Tripadvisor
Trustpilot
X (Twitter)
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedback Link
Website
www.feedback.link
Vendor Details
Company Name
Custom Solutions Group
Country
United States
Website
www.csgglobal.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce