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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

FaxSIPit offers a cloud-based faxing solution tailored for medium-sized and large organizations that rely on fax for essential, regulated operations while requiring enhanced security, oversight, and dependability beyond what conventional systems can offer. The platform is designed to facilitate secure faxing in sectors such as healthcare, legal, higher education, finance, and other industries subject to compliance standards, also featuring built-in global faxing capabilities. Users of FaxSIPit can send and receive faxes via various channels, including web browsers, email, desktop applications, APIs, UCaaS platforms like Microsoft Teams and Zoom, as well as mobile devices. Organizations have the option to implement FaxSIPit as a comprehensive cloud solution or within hybrid setups that utilize ATA devices along with existing fax infrastructures, ensuring seamless integration with their current systems and workflows. By adhering to SOC 2 protocols and providing rapid onboarding, FaxSIPit guarantees reliable online faxing for critical business communications, boasting high delivery success rates, an impressive 99.99% uptime, and dedicated onshore support. This comprehensive approach not only enhances operational efficiency but also instills confidence in users that their sensitive information is handled with the utmost care and security.

Description

Newbridge provides a comprehensive UCaaS cloud contact center technology platform that encompasses Omnichannel communication, IVR, Social Media integration, Workforce Management, and office phone systems. Renowned for its cutting-edge innovation, adaptability, and cost-effectiveness, Newbridge collaborates with industry experts and partners to tailor, enhance, and maintain the personnel and processes using advanced SaaS technology. Additionally, for various technological necessities including infrastructure, IT assistance, managed service provider requirements, and cabling solutions, we depend on our reliable partners to guarantee smooth integration and execution of their offerings. This collaborative approach ensures that all aspects of the contact center function efficiently and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Webex Yes 
CommunityWFM No 
Crexendo Yes 
EPIC HRMS Yes 
Gmail Yes 
Google Yes 
Google Drive Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Rezcontrol No 
Zoom Yes 
Zoom Phone Yes 

Integrations

Cisco Webex No 
CommunityWFM Yes 
Crexendo No 
EPIC HRMS No 
Gmail No 
Google No 
Google Drive No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Rezcontrol Yes 
Zoom No 
Zoom Phone No 

Pricing Details

$14.99/month Starter Bundle
FaxSIPit pricing scales with your faxing needs, from entry cloud faxing plans starting at $14.99/month up through larger custom enterprise options. Transparent, usage-based pricing gives you the flexibility to pay for what you need while benefiting from secure, compliant, online fax solutions.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FaxSIPit

Founded

2008

Country

Canada

Website

www.faxsipit.com

Vendor Details

Company Name

Newbridge Business Solutions

Founded

2003

Country

United States

Website

newbridgebusinesssolutions.com

Product Features

Online Fax

Alerts / Notifications Yes 
Cloud Storage Yes 
Electronic Signature No 
Fax via Email Yes 
HIPAA Compliant Yes 
Large File Support Yes 
Local Phone Numbers Yes 
Mobile Access Yes 
Toll Free Numbers Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging No 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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