Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

EvaluationsHub is a powerful feedback automation platform that helps businesses collect and organize valuable feedback from both internal and external sources. The platform offers customizable feedback methods such as surveys, documents, and meetings, and integrates seamlessly with over 1,600 software tools, including Salesforce and other major platforms. With its automated reminders and detailed reporting, EvaluationsHub makes it easy for businesses to track customer and supplier satisfaction, ensuring they can address issues before they impact their bottom line. The system allows users to run evaluations regularly, enhancing the company's ability to act on insights and improve operations without manual effort.

Description

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Slack Yes 
Zendesk Yes 
ConnectWise PSA No 
Freshdesk No 
Freshservice No 
Gmail No 
Gorgias No 
HubSpot CRM Yes 
Kaseya BMS No 
Kaseya VSA No 
Kustomer No 
LiveAgent No 
Qualtrics XM Platform Yes 
Replyify No 
ScalePad Lifecycle Insights No 
Supermetrics No 
WHMCS No 
ZenMaid Software No 
Zoho Desk No 

Integrations

Salesforce Yes 
Slack Yes 
Zendesk Yes 
ConnectWise PSA Yes 
Freshdesk Yes 
Freshservice Yes 
Gmail Yes 
Gorgias Yes 
HubSpot CRM No 
Kaseya BMS Yes 
Kaseya VSA Yes 
Kustomer Yes 
LiveAgent Yes 
Qualtrics XM Platform No 
Replyify Yes 
ScalePad Lifecycle Insights Yes 
Supermetrics Yes 
WHMCS Yes 
ZenMaid Software Yes 
Zoho Desk Yes 

Pricing Details

3€/managed customer/supplier
Free Trial Yes 
Free Version Yes 

Pricing Details

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EvaluationsHub

Founded

2021

Country

France

Website

evaluationshub.com

Vendor Details

Company Name

Pronto Holdings

Founded

2016

Country

United States

Website

www.simplesat.io

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching No 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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