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features
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support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Basecamp
BigCommerce
CA Flowdock
Capsule
FastWebHost
Google Workspace
Help Desk Migration
Inserve
MOCEAN
Magento
Microsoft Teams
Mochahost
Olark
PrestaShop
Relokia
Shopify
Slack
The GlobalSolutions
WooCommerce

Integrations

AWS Marketplace
Basecamp
BigCommerce
CA Flowdock
Capsule
FastWebHost
Google Workspace
Help Desk Migration
Inserve
MOCEAN
Magento
Microsoft Teams
Mochahost
Olark
PrestaShop
Relokia
Shopify
Slack
The GlobalSolutions
WooCommerce

Pricing Details

$15 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Senvee

Country

United States

Website

www.enchant.com

Vendor Details

Company Name

Enhancesoft

Website

www.enhancesoft.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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