Artologik HelpDesk Description

Artologik HelpDesk is a great success because we value relationships. We are inspired by your story and are passionate about helping you provide quality support. Trust our more than three decades' experience. Streamline your channels. To simplify support, use omnichannel ticket registration. Your team. To manage tickets efficiently, use dashboards and collaboration tools. Analyze and improve. You can use report engines to identify improvement areas and follow up. Save solved tickets. Add finished cases to your FAQ to make it more effective. Your brand can be strengthened by providing technical assistance and instructions for use. Manage complaints, returns, or refunds to build customer relationships. Your organization can use this tool to answer questions about HR such as salary, agreements, and so on.

Pricing

Pricing Starts At:
€160 per month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Artisan Global Media
Year Founded:
1988
Headquarters:
Sweden
Website:
www.artisan.se

Media

Artologik HelpDesk Screenshot 1
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Product Details

Platforms
Windows
Type of Training
Live Online
Customer Support
Phone Support
Online

Artologik HelpDesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management