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Description
EmpowerReviews is an innovative platform for reputation management that enables business owners to take charge of their online presence and enhance their reputation proactively. Our advanced technology simplifies the process for small business owners, allowing them to easily solicit and oversee positive reviews, manage negative feedback, and cultivate their brand’s image on the web. We streamline the process, enabling you to dedicate more time to running your business! By maximizing efficiency, we eliminate the hours traditionally spent on generating positive reviews. Customers receive a straightforward form to share their feedback effortlessly. All customer feedback and online reviews are compiled in a centralized dashboard that showcases rating scores and reviews. Positive reviewers are seamlessly directed to key social and directory platforms such as Google and Facebook. Additionally, our system sends email notifications to keep you updated in real-time whenever feedback is submitted. While negative reviews are captured for internal evaluation, they remain unpublished to protect your brand’s reputation. Overall, EmpowerReviews is designed to support you in building a strong and favorable online presence.
Description
ResponseScribe is a comprehensive service that specializes in crafting tailored responses to customer reviews, ensuring they align with your brand's voice and are delivered within a few hours. You can swiftly connect your review platforms and personalize your profile to initiate the process. Our team will securely link to the review sites you choose and will require essential details from you to guarantee that each response is unique and representative of your brand. After setting up your account, our experts will promptly start writing individualized replies to your customer feedback, ensuring they arrive within hours. You can monitor the delivery of these custom responses and stay engaged through real-time alerts that allow you to edit or approve any replies directly from your mobile device or email. With text and email notifications, you can choose your level of involvement in the response process. Additionally, our service automatically analyzes customer feedback and identifies trends across all reviews, enabling you to devise strategies for enhancing overall customer satisfaction. By utilizing ResponseScribe, you not only improve communication with your customers but also gain valuable insights into their preferences and concerns.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Empower Reviews
Founded
2015
Country
United States
Website
www.empowerreviews.com
Vendor Details
Company Name
Shout About Us
Founded
2012
Country
United States
Website
www.responsescribe.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label