Reputation Studio by 1440 Description

You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.

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Company Details

Company:
1440
Year Founded:
2009
Headquarters:
United States
Website:
www.1440.io/reputation-studio/
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

Reputation Studio by 1440 Features and Options

Reputation Management Software

Review Monitoring
Social Media Monitoring

Review Management Software

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

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