Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Employee TimeCard allows for the efficient tracking of work hours for employees who are onsite, offsite, or mobile. It logs both time and GPS coordinates when employees check in, and generates alerts if they leave their designated area while still clocked in. Additionally, time data can be easily imported into QuickBooks, Email, and Excel, facilitating prompt invoicing and reporting. Employees have the capability to clock in and out at the beginning and end of their workday, with their time and location automatically documented, and the total hours worked calculated without manual input. Furthermore, supervisors can receive notifications when employees check in or out, and they may require that employees enable GPS on their mobile devices to ensure accurate location tracking. This comprehensive system not only streamlines time management but also enhances oversight for supervisors, promoting accountability among employees.

Description

ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced

Integrations

Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TechnoGems

Country

United States

Website

www.employeetimecard.app

Vendor Details

Company Name

Cacti

Website

www.cacticom.com

Product Features

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

IQ:timecard Reviews

IQ:timecard

unique:IQ
CYF Quality Reviews

CYF Quality

CYF Technology
uPunch Reviews

uPunch

WorkWell Technologies
TelStrat QM Reviews

TelStrat QM

Serenova
CleverGo Reviews

CleverGo

CBSYS Limited
SmartSIP Reviews

SmartSIP

IntraNext Systems
HSEChamp Reviews

HSEChamp

SMS-HSEChamp Consultants