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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EliseAI is an AI-powered automation platform for housing and healthcare providers that helps organizations manage communications, scheduling, follow-ups, and other operational workflows. The platform is designed to automate repetitive processes while allowing employees to spend more time on strategic and higher-impact work. EliseAI communicates across SMS, email, web chat, and voice, providing organizations with a centralized AI assistant for customer and patient interactions. VoiceAI can handle inbound and outbound calls around the clock with zero hold time, and the platform supports voice interactions in seven languages and written responses in 51 languages. For property management organizations, EliseAI provides tools covering prospect management, leasing, AI-guided tours, resident services, move-ins, maintenance, renewals, delinquency, lease audits, and fee transparency. Its housing solutions support conventional multifamily properties, student housing, affordable housing, and single-family rentals as well as owners, operators, and fee managers. Healthcare organizations can use EliseAI for patient communications, VoiceAI, online scheduling, and operational workflows across multiple medical specialties. The platform provides personalized interactions intended to address the needs of individual renters or patients while maintaining automation at scale. EliseAI also offers EliseCRM, integrations, centralized operational tools, and supporting services for organizations looking to consolidate AI-assisted communications and workflows.

Description

Experience a Customer Interaction Management platform powered by symbolic AI designed to enhance self-service capabilities and elevate customer satisfaction and loyalty. It effortlessly interprets user inquiries, even when phrased differently, ensuring comprehensive understanding from the start. With a rapid implementation timeline measured in days instead of months, this high-performance AI solution is ready to use right out of the box. Its patented NLP technology, rooted in Meaning-Text Theory, facilitates highly engaging conversations. Additionally, the platform is compatible with your existing knowledge, content, and products, and boasts native support for more than 30 languages across various channels, including web, mobile, social media, and SMS. The open APIs and SDKs are customizable to fit your specific requirements. Many businesses have found trust and satisfaction in utilizing Inbenta, and you too can harness the power of our AI platform to address standard business scenarios as well as unique challenges. You can easily integrate, import, or manually add content into Inbenta, and our intuitive visual drag-and-drop editor allows you to craft decision trees quickly, transforming them into transactional applications with our flexible webhooks system. Inbenta is designed to adapt and grow with your organization’s evolving needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
NiCE CXone Mpower No 
Rent Manager Yes 
Salesforce No 
Salesforce Agentforce Service No 
Zendesk No 

Integrations

Facebook Yes 
NiCE CXone Mpower Yes 
Rent Manager No 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EliseAI

Founded

2017

Country

United States

Website

www.eliseai.com

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Real Estate CRM

Campaign Management No 
Client / Property Matching No 
Contact Management No 
Dashboard No 
Email Marketing No 
Interaction Tracking No 
Lead Management No 
Property Alerts No 
Referral Tracking No 
Segmentation No 

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing No 
Portfolio Management No 
Rent Tracking No 
Residential Properties No 
Tax Management No 
Tenant Database No 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition Yes 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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