Hyro Description

Hyro is the first global adaptive communications platform. Hyro enables enterprises to use their most valuable channels, services, and platforms with plug-and-play conversational AI and natural-language automation. This allows them to communicate and flex their processes across all channels, platforms, and channels, including contact centers, chat solutions and SMS. You can say goodbye to rigid chatbots or voice assistants that are dependent on intent-based flows and constantly fail.

Hyro's adaptive advantage for enterprises is bringing a new era of conversational technology. It is quick to deploy, easy-to-maintenance, and easy to scale. This allows Hyro to conserve valuable resources while generating more conversions and revenue-driving insight.

Integrations

API:
Yes, Hyro has an API
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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Hyro
Headquarters:
United States
Website:
www.hyro.ai/
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Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support

Hyro Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Hyro User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Dr
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Conversational AI solution for enterprises

    Date: Jun 20 2021

    Summary: Great platform to serve enterprises in verticals like Healthcare, and Real estate. It seems like it was built for enterprises as you get ready use cases and rarely need to create your own (which is pretty easy as well).
    What we liked most about the platform is the fact that when your website or app is being updated with new content you don't need to do anything, it just updates automatically.

    Positive: * Best customer service + customer success
    * Uses a knowledge graph instead of the usual 'tree' structure so maintenance is almost zero
    * It seems like they always improve the product and listening to any customer concern very carefully.

    Negative: * Still in its early stages so there's a lot of work to be done.

    Read More...