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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover an exceptionally user-friendly analytics platform that empowers collaboration within your organization to drive meaningful action. It offers a unified approach for every employee to access your organization’s Voice of the Customer seamlessly. All pertinent information is consolidated in a single location, placing your customers’ desires and requirements at the forefront. The platform boasts an aesthetically pleasing user interface while providing the appropriate level of detail. Echoes truly stands out as a genuine self-service solution, making data-driven decision-making accessible to everyone. With its intuitive design, it fosters a culture of engagement and insight across the organization.

Description

Syncly Social simplifies customer insight by bringing every feedback channel into a single, AI-driven platform. Instead of chasing conversations across platforms, teams can collect, organize, and analyze feedback in one place. Intelligent auto-tagging and taxonomy tools structure incoming data automatically. Advanced sentiment analysis helps brands understand customer emotions at scale. With natural-language queries through “Hey Syncly,” users can ask complex questions and get instant answers. Discovery tools highlight trends, patterns, and growth opportunities. Syncly Social enables faster, smarter, customer-centric decisions across the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
Salesforce
Slack
SurveyMonkey
Zendesk
Amazon Web Services (AWS)
Axis LMS
Discord
GetFeedback
Gmail
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Excel
Opus 2
PagerTree
Pendo
Qualtrics XM Platform
Typeform

Integrations

Intercom
Salesforce
Slack
SurveyMonkey
Zendesk
Amazon Web Services (AWS)
Axis LMS
Discord
GetFeedback
Gmail
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Excel
Opus 2
PagerTree
Pendo
Qualtrics XM Platform
Typeform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Echoes

Website

echoes.io

Vendor Details

Company Name

Deep BlueDot

Founded

2022

Country

United States

Website

syncly.app/

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

VoiceNest Reviews

VoiceNest

R2H Technologies