Alternatives to Syncly

Jotform has been trusted by more than 18,000,000 users around the world. It is an all-in one platform that provides powerful tools for data collection and management. You can create digital forms and surveys for any business without any programming. You can create your own form or use one of the 10,000+ pre-made templates. Advanced features such as conditional logic, autoresponder email, and 100+ integrations to popular apps allow you to go beyond the basics. You can make the most of your data with Jotform PDF editor, Jotform Report Builder, and Jotform Approvals. Turn your responses into PDFs or visual reports. Jotform allows you to collect the data you need in order to grow your business. Create an online store with Jotform Store Builder — no coding required. Sell products, services, and subscriptions; collect donations; and receive payments through one of our 30+ supported payment gateways.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Machine learning can provide insightful text analysis that extracts, analyses, and stores text. AutoML allows you to create high-quality custom machine learning models without writing a single line. Natural Language API allows you to apply natural language understanding (NLU). To identify and label fields in a document, such as emails and chats, use entity analysis. Next, perform sentiment analysis to understand customer opinions and find UX and product insights. Natural Language with speech to text API extracts insights form audio. Vision API provides optical character recognition (OCR), which can be used to scan scanned documents. Translation API can understand sentiments in multiple languages. You can use custom entity extraction to identify domain-specific entities in documents. Many of these entities don't appear within standard language models. This allows you to save time and money by not having to do manual analysis. You can create your own machine learning custom models that can classify, extract and detect sentiment.

Global leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data.

Agolix® by Assessment Generator is an easy-to-use customizable software with an automated scoring feature that enables you to create customized online surveys, quizzes, and assessments in minutes. Provide personalized feedback with your business branding. Agolix supports various question formats, allowing you to design comprehensive assessments and display as many questions on a page as you prefer, tailoring the assessment experience to your needs. Set up user feedback based on scores and deliver different content or recommendations based on each respondent's results. Agolix offers extensive online user guides and free customer support over email and Zoom. Using assessments as a starting point, you can initiate conversations with potential clients. Agolix empowers you to personally analyze your prospects’ responses, increasing the chances of engaging with you. Assessments are a powerful tool for client engagement, credibility building, identifying quality prospects, training, tracking progress, assessing skills and knowledge, identifying strengths and weaknesses, and anticipating future needs and planning strategies.

Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

* Categorize themes • Visualize the Results • Topic-Level Sentiment Analysis • Powered by Collaborative Artificial Intelligence Caplena, a customer feedback tool, uses augmented intelligence to help CX professionals, market researchers, and consultants uncover deep insights in open-ended text. Caplena's story started when Maurice and Pascal, co-founders of the company, realized that many market research firms that deal with customer feedback have the same problem: Too many open ends, not enough time to analyze them accurately. Caplena was launched in Spring 2018 and has processed over 50 million responses. Caplena also adds 120 projects each week. Caplena is today the text analytics tool of preference for more than 100 companies in over 15 countries. Customers include Joyn, Swisscom, DHL and Coop.

Easy & effortless way to collect, analyze & optimise feedback for customer satisfaction and make. Our AI analyzes the feedback and determines whether it is positive, neutral or negative. Our AI summarizes feedback in concise summaries to save time and provide key insights. Our AI organizes feedback into different categories to facilitate management and organization.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

Sonar analytics is an application for digital conversation intelligence that automates the capture and analysis of sentiment, trends, and industry content. You can gather, sort, and uncover valuable insights from the social and digital media clutter across various channels. This will allow you to paint an accurate and concise picture of your current position in near real time. With the right data, you can make better and more informed decisions. Sonar Analytics has many features that help generate concise marketing intelligence from social and digital media content. This includes key platforms like Twitter, Facebook and Instagram, YouTube, YouTube, Marketplaces, and open websites. You can find out what's happening in your industry at any time using functionality such as sentiment analysis and trend discovery, key profiles identification, and automated insight reports.

Keep your team close to your customers by empowering them. Creating something people want by empowering teams. You spend hours on the phone with customers and make the most of every minute. Never miss a follow-up. Track speaker and sentiments to improve your pitch. Automated feedback extraction to spot trends in calls. Upload call scripts for answers to important questions. Share and rewatch important parts of an interview. Share feedback on products directly from the voice and perspective of the customer. Clarity will enrich Linear tickets with context from customers. Send notes and highlights via Slack to your team after each call to keep them in sync. Clarity extracts requests, pains, and more. Close the loop by tracking every piece of customer feedback. The feedback is aggregated to create trends, so you can identify opportunities. Conversations are aggregated into trends, so you can spot opportunities.

Famepilot helps you organize your customer experience. Forward-thinking businesses around world use Famepilot to manage tons of feedback each year. 85% of customer interactions with you business now take place on your Google, Facebook and Twitter pages. Connect with customers who promote your brand online. Famepilot automates the customer feedback process. It captures your Net Promoter Score®, Sentiments over time, Testimonials, Online Reviews, and Online Reputation. Famepilot monitors your business activities on Google, Facebook, Twitter, 20+ review sites, and Twitter. This list is growing quickly. You can also suggest specific sites for your industry. All reviews posted online by customers can be reacted to via the Famepilot platform. Park comments for employees to respond. Do not leave any customer unanswered.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Repustate is an AI-powered semantic search, sentiment analytics and text analysis platform that provides world-class AI-powered data mining for organizations worldwide. It allows businesses to analyze terabytes and uncover valuable, actionable business insights. Repustate offers continuous deep dives into complex, integrated data across all industries, from our respected clients in the Healthcare sector to leaders in Education, Banking, Governance. Our solution drives sentiment analysis, text analytics, Voice of Customer (VOC), video content analysis (VCA), across platforms. It covers the multitude of acronyms, emojis, and slangs that supersede formal language in social media. It doesn't matter if you have data from Youtube, IGTV or Facebook, Twitter, TikTok or your own customer reviews forums, employee surveys or EHRs. You can pinpoint the most important aspects of your business.

LucidVueCX analyzes all customer interactions, including voice calls, social media posts and online reviews. This is done across digital and live agent channels. Business executives can gain a 360-degree view and insight into their customer base by tapping into deeper conversations. This gives them the opportunity to monitor, analyze, and ultimately impact customer conversations in order to improve productivity, risk protection, media efficiency, and media efficiency. Every contact with a customer generates revenue-generating ideas and feedback. Many of this valuable feedback is overlooked or lost in siloed KPIs and dispositions. LucidVueCX linguistic modeling automatically analyzes new input, patterns and critical keywords from customer conversations. This gives deeper meaning to help shape CX transformation efforts. Automated real time discovery of target keywords, critical comments and other information from client interactions can be used as indicators to detect changes in buyer sentiment.

Customer feedback is more than just surveys. Customer feedback insights. All customer feedback from all channels is aggregated and analyzed in real-time with AI. This information is then delivered to SaaS leaders for better growth strategies using LoopVOC. All your customer feedback is gathered and analyzed together in one place. AI-powered text analytics provide customer insights, so you can spend less time looking for the problem and more time solving it. Your team can start immediately because our topic modeling is unique and specific to B2B SaaS. It's the real-time voice of your customer. There's no need to guess what customers want. Your team will have visibility into the most important risks and opportunities throughout the customer journey so they can identify and address them early. This will allow you to create a customer program that is both beneficial for your customers as well as your bottom line.

SentiSum uses machine-learning to tag and categorize customer contact channels with unmatched accuracy and granularity. Our customizable insights dashboard makes it easy to make your customer's voice actionable and easily accessible. SentiSum is built using machine-learning-based NLP. It is designed to accurately tag and understand customer contacts. SentiSum tags can be trusted to support strategic change in your business. Get actionable, granular insight from customer conversations. Based on the topic and sentiment of customer conversations, prioritize tickets. Understanding the topic and sentiment of 100% CSAT & NPS surveys. Automated conversion of angry reviews and social comments into tickets SentiSum allows you to tag your tickets accurately and provides easy-to-access insights. With SentiSum, you can back up new projects with quantitative data and feel confident that they will have a significant impact on customers. Automate tagging and simplify contact reporting

Canvs AI is an insight platform that transforms open-ended texts from surveys, social media and transcripts into conversational intelligence. It can also be used to analyze product reviews and other information such as product reviews and product reviews. Canvs is used worldwide by some of the most respected brands, research agencies, media and entertainment companies to speed up time-to-insights and deepen understanding of audience. It also reduces the cost of analysis. Automate the analysis and interpretation of open-ended text to quickly uncover consumer insights with deep emotional context and high analytical confidence. Canvs' intuitive and easy-to-use insights portal allows you to quickly explore, filter and compare your findings. You can also generate stunning data visualizations. Automate the coding of attribute, recall, and awareness questions. Quickly identify and categorize sentiments and emotions associated with respondents and responses.

The Voice of Customer engine is a tool that drives company-wide action. This tool was created for CX leaders who are focused on measurable impact, not survey results. An Early Warning System. Act now while it is still relevant. Data can be used to identify customers, cases, and themes that need your attention. Identify the problems before they become problems. Stop chasing lagging indicators. Move beyond anecdotes and evidence. All customers are eligible to provide feedback, not just those who responded to your survey. You can support priorities with data by using executive and cross-functional reporting. You can choose between always-on and quarterly VoC across any combination of channels. Automated theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and areas for improvement. Plan for resourcing, improve operations, and support peers with hard data. Reduce reporting overhead so that you can focus on customers.

AI will automatically consolidate and transform all your customer feedback into actionable insights. Consolidate feedback scattered across all channels and team (sales, customer success, support). Never miss another valuable insight. Save time by automating the feedback analysis process. You can easily measure whether your latest release has caused happiness or complaints. Understanding the timeline evolution of an issue with each iteration. Identify emerging trends and customer pain points that are on the rise. Validate topics that are important to your customer segments. All feature requests are counted and tagged automatically. Advanced sentiment analysis makes them even more powerful. Your customers' feedback can help you understand how your product updates have solved a problem, or improved a particular pain point. ClientZen allows you to answer questions faster so you can concentrate on the vision.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

Sentiment Search specializes in reviewing reviews for restaurants, cafes, pubs, and cloud kitchens. We provide customer sentiment insights from social media, review platforms, and internal feedback channels to marketing, operations, and guest experience teams. These industry-specific metrics can be used for benchmarking every aspect of a restaurant in comparison to its competitors, identifying weaknesses, and ultimately improving online ratings. You can provide higher management with a complete snapshot of your brand and identify underperforming locations. Track the shift in sentiment following staff changes, menu changes, and refurbishments using industry-specific trends. Compare competitors to benchmark sentiment at the location-level as well as at the overall brand level.

Real-time alerts allow you to respond to customer feedback and close that loop efficiently. You can see what customers say with data analysis, visualizations and taxonomies that are tailored to your company. To create champion employees who thrive on customer satisfaction, collect, analyze, and respond to internal feedback. With proactive communications, you can create a seamless delivery system. Reduce call center volume and foster a culture that cares about customers. Digital-first approaches can reduce operational costs. Easy capture multi-channel feedback at any stage of the customer journey. With listening posts, you can reduce cart abandonment and hear from the'silent shoppers'. Real-time feedback can help you prevent churn and improve your service. Tenant needs can be addressed faster and complaints volume and complexity reduced. Reduce inbound calls while keeping customers informed through proactive communications.

Emotics, an emotion analytics platform, turns text data from employee and customer feedback into business solutions. Emotics converts emotion and themes into strengths and weaknesses, opportunities, threats, and opportunities, so you can have a strategic view of customer and employee experiences. Automatically generates benchmarks that give insight into how you compare with your competitors and which aspects of CX you need to improve. It provides a warning system that warns you about emotions that can cause actions. To determine which emotions are driving the perception of CX, measure the intensity of emotion expressed in customers using 8 emotion indexes and 24 emotion levels. It allows 360 degree customer view through connection to NPS, CSAT and social data, such as SurveyMonkey or Zendesk. Emotics is a more powerful and efficient way to analyze sentiment than NPS.

Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.

Idiomatic uncovers the "why" behind customer feedback using AI that is tailored to your business. Idiomatic is a partner that will help you execute the right decisions faster than general text analytics and manual analysis. Everything organized in one place. Transform feedback into data-driven actions, in real time. Learn which issues drive key metrics such as NPS, CSAT, surveys and more. Our hyper-custom approach to your business data will help you gain. Idiomatic transforms all customer feedback into a complete, data driven picture of the customer. This eliminates the guesswork from strategic decisions. Idiomatic provides real-time notifications to alert you about changes in customer experience. Our hyper-custom approach lets you combine your business logic with our AI to get the results that you want. Connect insights from all customer feedback channels.

Who likes to fill out surveys? No one. Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products. Innovative forms: With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement Get more responses You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions. Empower your data: Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis. A platform for collaboration to infuse actions Give feedback to your teams, engage your participants, and export your data.

Vespio's AI powered sentiment analysis tool reveals hidden customer desires in every conversation. This allows you to increase your win rate, revenue and reduce lead waste. Our platform accurately predicts the interest of customers and makes smart suggestions to help you close more deals. Our AI tools are designed to increase your win rate, reduce waste in the market, and save reps time with powerful insights and intelligent recommendations. Our tool breaks down your video call, giving you greater transparency, clear success stats for each part and AI-powered suggestions to improve success. It allows you to analyze and catch over 500+ signals across different languages. This helps you predict the outcome of a meeting and overall sentiment by processing customers' facial expressions and voice with over 90% accuracy.

BrandBastion is here to help you listen better and respond more on social media. It doesn't matter if you want to increase sales or build brand equity. The key to success is understanding your audience and taking the right actions at the right time. Your brand moderation guidelines will determine what spam, discrimination, and brand attacks are acceptable. Alerts are sent when there is an urgent need for attention. BrandBastion's social engagement analysis can be used to review your organic posts and ads to find: Harmful comments or threats, including spam, discrimination, brand attacks, competitor promotions, and other forms of harassment. Possibilities to engage with questions and complaints. Situations that could be urgent, such as technical issues or negative sentiments due to poor perception. Tips and suggestions for optimization

Allganize's AI solutions are the industry leader and provide businesses with the best tools to automate employee and customer support. Within the first four months of implementation, automate 72% of all monthly support tickets. Our AI will automate simple customer requests, allowing your agents to focus on more complicated issues. Employees can ask questions and find answers from multiple documents in a conversational manner. Pre-trained conversational AI chatbot for your websites that automates customer support. Intelligent search that instantly extracts precise answers from any document. Automated extraction of key words from any document and classification, providing valuable insights. Uses natural language to understand the context of product reviews and detect positive and negative experiences. To accurately determine user intent, assigns predefined categories to customer support conversions.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

You can use the platform to collect feedback and a variety of tools to enhance that feedback and deliver better customer experiences. A suite of tools can be used to help you improve your brand reputation and listen to and communicate with customers on all the major social media platforms. Automation and sophisticated integrations make it easier to contact your customers. Customer loyalty and retention are key factors in determining ROI. Greater understanding of feedback leads to improved operational efficiency and better CX delivery. You can capture and analyze customer feedback from any channel at any moment. Use your feedback to gain actionable insights that will help you improve your bottom line. Your teams can turn unhappy customers into your greatest fans by giving them the power to empower them. With robust analysis and the use of all customer feedback and sentiment, you can find out what your customers think about your brand.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

Copilot is a tool for product-led growth companies that collects, analyzes, and drives user insights at scale. In seconds, you can set up feedback infrastructure. Create a feedback experience that encourages users sharing more. Monterey can be integrated into your daily routine. All feedback can be consolidated, so your product and engineering teams don't have to spend endless time tagging and categorizing feedback. This will allow them to spend more time with users and ask engaging questions. Stop looking for hidden gems within customer feedback. You can quickly make sense of large amounts of data. Give product, support, or user research teams a powerful kaleidoscope that zooms in and out on the data points that are important.

AI is used to organize customer feedback, including online reviews, calls recordings, support tickets, and surveys. This allows you to see and comprehend your natural language data with unparalleled clarity. Your customers can share a lot of qualitative feedback with us via email, chat, chat, and phone calls. Customers often ask questions, discuss potential purchases, and return products. Machine Learning is used to determine the natural language of Churn or Retention. Quickly identify features, products, feedback, and other factors that are most closely related to Customer Retention or Churn.

Benchmark Intelligence provides SMS feedback and surveys for brick-and-mortar businesses. Our system collects customer feedback through intelligent automated text-based surveys. We also offer two-way SMS functionality to help you reach out and improve the experience of unhappy customers.

Our AI model, which is custom-trained, will identify your business, your tone and style, and will automatically generate all feedback content for users in less than 60 seconds. We create a set user feedback questions that meet your objectives. You can select from Product Market Fit, pricing, usability, and more. In less than 10 minutes, you can embed your widget anywhere and start collecting feedback.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

CustomerSure makes every piece of data actionable. You can flag urgent issues immediately, respond to customers directly, and share customer feedback with other teams to improve their performance. CustomerSure allows you to create customer feedback surveys that get at the heart of the problems your brand faces. It draws out the most crucial insights from customers and helps you focus on the important things. Our reporting tools make it easy to prove the impact of your customer satisfaction project. You can quickly segment your data to see trends in key metrics such as NPS, CSAT, Customer Effort, or compare individual performance between departments, regions, or sites. CustomerSure was founded and managed by customer feedback specialists. Our customer feedback software is built on real-world experience with customer experience projects in a variety of industries.

Herald makes it easy to solve customer problems without losing them in CRM, Slack or email threads. You will be able to analyze with great accuracy. Any feedback received from customers on any issue can be recalled. Instantly see every customer who has a problem. Herald consolidates user feedback to streamline and automate followups in order to gain clarity on the customer’s problem. Herald allows product teams to align customer-facing teams on product strategy. Relay decisions efficiently: All account owners can easily be updated about the status of customer-requested feature statuses with one click. Herald makes it easy to capture, organize, and share customer feedback. Receive your customer feedback reviewed by the product team every day. You can easily see the current status of each customer's request. Customers can view the status of their requests in private. You can use completed items as collateral for account expansions and renewals. You can use it to re-engage a prospector churned client who has been lost.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.

Communicate directly with your users to build better software. Bugs can be fixed 10x faster than other competitors. Allow users to pinpoint exactly where it occurred. Replay bugs exactly the way they happened. You can see things through the eyes and opinions of your users. Let users know that they are heard. Establish trust and relationships with your customers. Surveys based on user feedback. Targeted surveys provide user insights that can be integrated directly into your app or website. You can integrate in minutes using mobile and web apps. All your tasks can be managed, tracked and assigned in one place. Users can draw the bug and choose where it is. Integrate Gleap to automate your workflow with all your favorite platforms, including Zapier. Your users will know that you appreciate them when they spot something isn't right. Get 40% more productivity with bug reports. No more trading emails with users.

Survey platform to ask design, product, or marketing questions. We can provide both qualitative and quantitative answers from your audience or customers. Our behavior is what makes us human. Our advanced behavior filters allow you to reach a specific audience in minutes. This will give you a clear understanding about the product your customers use. Choose the right device type for your surveys and tests. Ensure that your content is understood by all audiences, regardless of where they live. Flexibility for all media types and stages in your production process. React to screen, screen, images, and video copy wherever you are in the production cycle. Teams can quickly get answers with our intuitive test-creation process. Optimize your testing process, personalize the flow, and get more feedback than ever. Ask your customers to share their ideas and to relate to your site, product, and service.

AI chatbots can learn from your data and become smarter with each conversation. Lookup allows you to build AI chatbots that have long-term memories. This will allow you to train AI to answer customer support questions, onboard new employees, and more. Our AI chatbots are able to remember every conversation and become smarter over time. Upload documents or a link to your website. Your chatbot will learn the information and answer your questions. Give your chatbot an alias and select the voice tone. You can even make your chatbot sound like a pirate! While in beta, lookup is free. We only ask that you share your feedback so that we can create an amazing product. In seconds, create forms for any purpose. You don't need to know how to code and you can do it for free! Tally is a new form builder that functions like a doc. It makes it easy to build forms and provides tons of powerful features at no cost. We make form building easy for everyone. You can choose, customize, and pick templates that suit your needs.

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

Unified customer feedback analytics for some of the fastest-growing companies in the world. Chattermill gives you an advantage by aggregating, measuring, and analysing all customer feedback in real-time. With a simple, collaborative platform, you can bring all customer feedback and interactions into one place. You can use AI-based sentiment and theme AI to understand how customers feel about your product. To instantly determine what is driving customer experience, filter and interpret the data. To accurately predict and identify opportunities to drive revenue, advocacy, and retention across every touchpoint, analyze customer feedback