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Description
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going.
Secure trusted numbers.
Build attentive audiences.
Craft effective texts.
Start free today.
EZ Texting Key Features
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zapier
Yes
Aircall
No
Axis LMS
Yes
Boostpoint
Yes
Constant Contact
Yes
Facebook Messenger
No
Freshdesk
No
Google Chrome
No
Help Scout
No
HubSpot CRM
Yes
Integrations
Zapier
Yes
Aircall
Yes
Axis LMS
No
Boostpoint
No
Constant Contact
No
Facebook Messenger
Yes
Freshdesk
Yes
Google Chrome
Yes
Help Scout
Yes
HubSpot CRM
No
Pricing Details
$25/month
Included in All Plans:
Unlimited: Incoming Messages, Contacts, & Keywords
New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply
Live Support Chat: Monday-Friday 8am-8pm ET / 5am-5pm PT or Saturday-Sunday 9am-5pm ET / 6am-2pm PT
Growth Tools: Easily Grow your list with QR Codes, Keywords & Signup Forms
MMS Edge: Millions of Images & Image Editing Tool Powered by Shutterstock
Unlimited: Incoming Messages, Contacts, & Keywords
New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply
Live Support Chat: Monday-Friday 8am-8pm ET / 5am-5pm PT or Saturday-Sunday 9am-5pm ET / 6am-2pm PT
Growth Tools: Easily Grow your list with QR Codes, Keywords & Signup Forms
MMS Edge: Millions of Images & Image Editing Tool Powered by Shutterstock
Free Trial
Yes
Free Version
No
Pricing Details
$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
EZ Texting
Founded
2004
Country
United States
Website
www.eztexting.com
Vendor Details
Company Name
Textline
Founded
2016
Country
United States
Website
textline.com
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
No
Call Reminders
No
Email Reminders
No
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
Yes
Rescheduling
No
SMS Messaging
Yes
Two-Way Messaging
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
SMS Survey
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Audience Targeting
Yes
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
No
Template Management
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
