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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.

Description

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
ActiveCampaign No 
Agile CRM No 
Airtable No 
Amazon S3 No 
Avaya Experience Platform No 
Capsule No 
Dropbox No 
FreePBX No 
Gmail No 
Google Tasks No 
HubSpot CRM No 
MiContact Center Business No 
Microsoft Dynamics 365 No 
OnePageCRM No 
Slack No 
Sugar Sell No 
Twilio No 
Zapier No 
Zoho CRM No 

Integrations

3CX Yes 
ActiveCampaign Yes 
Agile CRM Yes 
Airtable Yes 
Amazon S3 Yes 
Avaya Experience Platform Yes 
Capsule Yes 
Dropbox Yes 
FreePBX Yes 
Gmail Yes 
Google Tasks Yes 
HubSpot CRM Yes 
MiContact Center Business Yes 
Microsoft Dynamics 365 Yes 
OnePageCRM Yes 
Slack Yes 
Sugar Sell Yes 
Twilio Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LogicsWare

Founded

2009

Country

Egypt

Website

www.logicsware.com/EPIX.html

Vendor Details

Company Name

PBXDom

Founded

2013

Country

United States

Website

www.pbxdom.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

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