Average Ratings 33 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Drift is a conversational AI platform designed to help businesses engage website visitors, qualify leads, and accelerate the sales process through real-time messaging. The platform uses AI chat agents to interact with visitors, answer questions, and guide prospects through personalized buying journeys. Drift enables marketing teams to capture high-intent leads by identifying visitors and gathering relevant company data such as location, account history, and engagement signals. Instead of requiring users to fill out forms, Drift allows prospects to instantly chat with AI or connect with a sales representative. These conversations help businesses respond faster to buyer interest and shorten the time it takes to move prospects through the sales funnel. Drift also routes qualified leads directly into sales workflows, allowing teams to follow up with context and personalized communication. Built-in reporting tools provide insights into conversation performance, engagement metrics, and revenue attribution. These analytics help organizations refine their conversational marketing strategies and improve conversion rates. Drift integrates with CRM systems and sales platforms to ensure conversations are aligned with existing revenue processes. By combining AI-driven conversations with real-time buyer insights, Drift helps businesses create more engaging customer experiences and generate stronger sales pipelines.

Description

Explore the truth behind deal results from your buyers' perspectives and discover strategies to secure more opportunities. By identifying hidden gaps in your sales experiences and processes that are only visible to your buyers, you can enhance your chances of success. Gain insights into your competitors' strategies to adapt to your market and learn how to maintain an advantage. Recognize accounts that are at risk and enhance customer satisfaction by understanding your clients' needs and expectations. B2B companies that analyze previous deals often experience a significant rise in win rates, sometimes reaching as high as 72%. Engaging in deal analysis and gathering buyer feedback allows you to eliminate biases regarding the reasons for your successes and failures, leading to actionable insights that empower each sales representative to achieve more. Win-Loss Analysis reveals valuable sales and marketing insights for your organization while fostering collaboration among all customer-focused departments. Additionally, you can implement targeted programs to examine how the sales experience influences deal outcomes and how your buyers view competitors within your industry. This comprehensive approach not only sharpens your competitive edge but also deepens your understanding of the market landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6sense
Beam AI
Browsee
ClientZen
EasyMovie
Easyflow
Flezr
HelpShelf
Insider One
Kwanzoo
Pendo
Protective.ai
Seekwell
SendGrid
Stack Moxie
Stackpile
Storydoc
Switchboard
User.com
Wynter

Integrations

6sense
Beam AI
Browsee
ClientZen
EasyMovie
Easyflow
Flezr
HelpShelf
Insider One
Kwanzoo
Pendo
Protective.ai
Seekwell
SendGrid
Stack Moxie
Stackpile
Storydoc
Switchboard
User.com
Wynter

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$45 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesloft

Founded

2011

Country

United States

Website

www.salesloft.com/platform/drift

Vendor Details

Company Name

Primary Intelligence

Country

United States

Website

www.primary-intel.com/services-solutions/

Product Features

Account Based Marketing

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Product Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Alternatives

Freshchat Reviews

Freshchat

Freshworks

Alternatives

DoubleCheck Reviews

DoubleCheck

DoubleCheck Research
Docket Reviews

Docket

Docket Inc.
Heyday AI Reviews

Heyday AI

Hootsuite