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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Online surveys offer a means to streamline data collection, significantly cutting down both time and costs involved. They help mitigate transcription errors and come equipped with functionalities that enhance the survey experience, such as controlling the flow of questions, randomizing options, and incorporating gamification elements to maintain participant interest. Respondents can complete these surveys from the comfort of their own environments and have the flexibility to use various devices, including smartphones, tablets, laptops, and desktop computers. Additionally, some web survey platforms provide tools for managing Computer Aided Telephone Interviewing (CATI), facilitating community discussions, creating surveys in multiple languages, scripting, collaborating with teams, and conducting mixed-mode surveys that incorporate mobile and tablet formats. These features collectively contribute to a more efficient and engaging survey process for both creators and participants.

Description

Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1400.00/one-time
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dipolar

Founded

1998

Country

Australia

Website

www.dipolar.com.au

Vendor Details

Company Name

Voxco

Founded

1976

Country

United States

Website

www.voxco.com

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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