Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Online surveys offer a means to streamline data collection, significantly cutting down both time and costs involved. They help mitigate transcription errors and come equipped with functionalities that enhance the survey experience, such as controlling the flow of questions, randomizing options, and incorporating gamification elements to maintain participant interest. Respondents can complete these surveys from the comfort of their own environments and have the flexibility to use various devices, including smartphones, tablets, laptops, and desktop computers. Additionally, some web survey platforms provide tools for managing Computer Aided Telephone Interviewing (CATI), facilitating community discussions, creating surveys in multiple languages, scripting, collaborating with teams, and conducting mixed-mode surveys that incorporate mobile and tablet formats. These features collectively contribute to a more efficient and engaging survey process for both creators and participants.
Description
Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1400.00/one-time
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dipolar
Founded
1998
Country
Australia
Website
www.dipolar.com.au
Vendor Details
Company Name
Voxco
Founded
1976
Country
United States
Website
www.voxco.com
Product Features
360 Degree Feedback
Dashboard
No
Feedback / Surveys
No
Progress Tracking
No
Question Library
Yes
Rater Selection
No
Self Service Portal
Yes
Supports External Reviewers
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
No
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
No