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Average Ratings 7 Ratings

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support

Description

Enhance every interaction through the use of cloud-based campaign tracking, automated analytics, and insights in real time. Utilize our comprehensive platform for straightforward analysis of your campaign outcomes, benefiting from immediate call and text tracking while optimizing your customer communications through our cloud-based business phone system. Accurately measure the effectiveness of both your online and offline advertising by connecting each ad impression to actual sales revenue. Our speech analytics powered by AI offer crucial success metrics, including content tagging and sentiment scoring, among other features. Additionally, our scalable business phone systems adapt to the evolving communication needs of your team. BizCloud from Dial800 delivers rapid, user-friendly, and cost-effective solutions for managing calls and team interactions from anywhere, allowing you to log in via your smartphone, desktop, or office phone to stay connected seamlessly. By streamlining your communication strategies, you can ensure that every conversation contributes meaningfully to your business objectives.

Description

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Apptivo No 
Campaign Monitor No 
Canals No 
Chorus by ZoomInfo No 
Claude No 
Cognito Forms No 
Dropbox No 
Google Analytics Yes 
HaloITSM No 
HubSpot Sales Hub Yes 
Microsoft Outlook No 
Pipedream No 
Retently No 
RingSense No 
SalesExec No 
Wufoo No 
ZIRO No 
Zapier No 
Zoho One No 

Integrations

Zendesk Yes 
Apptivo Yes 
Campaign Monitor Yes 
Canals Yes 
Chorus by ZoomInfo Yes 
Claude Yes 
Cognito Forms Yes 
Dropbox Yes 
Google Analytics No 
HaloITSM Yes 
HubSpot Sales Hub No 
Microsoft Outlook Yes 
Pipedream Yes 
Retently Yes 
RingSense Yes 
SalesExec Yes 
Wufoo Yes 
ZIRO Yes 
Zapier Yes 
Zoho One Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dial800

Founded

1996

Country

United States

Website

www.dial800.com

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Alternatives

Alternatives

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CTM

CallTrackingMetrics
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