Compare DevRev vs. Wrike in 2026

Wrike

Learn More

Add To Compare

Average Ratings 0 Ratings

Total

ease

features

design

support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 7,635 Ratings

Total

ease

features

design

support

Read all reviews

Description

Introducing a remarkably swift neural engine designed for the future of customer support and software development. This innovative solution harnesses the capabilities of LLMs and advanced analytics to transform your engagement with customers. It features automated routing, collaboration, and triaging mechanisms that address customer needs instantly. Enhance your support team’s efficiency and minimize incoming inquiries using cutting-edge AI technology. Additionally, it bridges development teams with customer experiences to ensure their impact is felt across the board. By effectively triaging customer feedback, you’ll receive actionable insights for product improvements. This collaborative environment fosters software development and customer support in unison. With features like live chat, ticket management, and engineering issue tracking all in one location, it streamlines communication and problem resolution. Tailor your platform to meet specific requirements through customizable objects, views, and additional options. Expand your capabilities using APIs and webhooks, enabling you to build, test, deploy, and release your own automated solutions. You’ll have the ability to map work, customer interactions, and product data seamlessly within a single system. This modern infrastructure supports cloud-native scalability, accommodating millions of users efficiently. It delivers consumer-grade, real-time experiences through text, audio, and video formats while maintaining enterprise-level security and compliance standards. As a result, businesses can confidently engage with their customers while innovating and adapting to their needs in a dynamic market.

Description

Wrike is a powerful work management platform that gives cross-functional teams full visibility into complex projects. Our cloud-based collaboration software software is trusted by 20,000+ leading companies around the world, including tech giants such as Fitbit and Siemens. Wrike boasts a wide range of award-winning features, including dynamic request forms, automated workflows, cross-tagging, custom item types, and 400+ app integrations. Work smarter with Work Intelligence™: our advanced communication software that offers voice commands, smart replies, and document processing. We also offer tailor-made templates to help teams kick-start Agile projects and tick every box for compliance. As well as 99.9% uptime, our enterprise-grade security offers single sign-on, role-based access control, and continuous data backup. For extra peace of mind, you can use the Wrike Lock add-on and gain full ownership of your master encryption key. Wrike has been proven to make organizational processes 40% more efficient, eliminating time-consuming admin work and reducing costs across the board. Discover how it can benefit your team — start your free two-week trial today.

API Access

Has API Yes

API Access

Has API Yes

Screenshots View All

Screenshots View All

Integrations

Bitbucket Yes

GitHub Yes

Gmail Yes

HubSpot CRM Yes

HubSpot Customer Platform Yes

Jira Yes

Salesforce Yes

Slack Yes

Workers by Delos Yes

Zendesk Yes

Show More Integrations

Explore All 17 Integrations

Integrations

Bitbucket Yes

GitHub Yes

Gmail Yes

HubSpot CRM Yes

HubSpot Customer Platform Yes

Jira Yes

Salesforce Yes

Slack Yes

Workers by Delos Yes

Zendesk Yes

Show More Integrations

Explore All 225 Integrations

Pricing Details

$9.99 per month

Free Trial Yes

Free Version Yes

Pricing Details

$10 per user per month

Team - $10 per user per month
Business - $25 per user per month
Enterprise - price on request
Pinnacle - price on request

Free Trial Yes

Free Version Yes

Deployment

Web-Based Yes

On-Premises No

iPhone App No

iPad App No

Android App No

Windows No

Mac No

Linux No

Chromebook No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App Yes

Windows Yes

Mac Yes

Linux No

Chromebook No

Customer Support

Business Hours No

Live Rep (24/7) Yes

Online Support Yes

Customer Support

Business Hours No

Live Rep (24/7) Yes

Online Support Yes

Types of Training

Training Docs Yes

Webinars No

Live Training (Online) Yes

In Person No

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person No

Vendor Details

Company Name

DevRev

Founded

2020

Country

United States

Website

devrev.ai/

Vendor Details

Company Name

Wrike

Founded

2007

Country

United States

Website

www.wrike.com

Human Takeover No

Inline Media / Videos No

Machine Learning No

Natural Language Processing No

Payment Integration No

Prediction No

Ready-made Templates No

Reporting / Analytics No

Sentiment Analysis No

Social Media Integration No

Call Center Management No

Email Management No

Knowledge Base No

Live Chat No

Performance Metrics No

Queue Management No

Self Service Portal No

Social Media Integration No

Surveys & Feedback No

Virtual Assistant No

Workflow Management No

Generative AI

Help Desk

Alerts / Escalation No

Automated Routing No

Community Forums No

Customizable Branding No

Document Storage No

Email Integration No

IT Asset Management No

Incident Management No

Interaction Tracking No

Knowledge Base No

Known Issue Management No

Live Chat No

Multi-Channel Communication No

Multiple Brands / Products No

Network Monitoring No

Real-time Chat No

Self Service Portal No

Service Level Agreement (SLA) Management No

Ticket Management No

Issue Tracking

Assignment Management No

Dashboard No

Escalation Management No

Issue Auditing No

Issue Scheduling No

Knowledge Base No

Project Management No

Recurring Issues No

Scheduling No

Task Management No

Live Chat

Canned Responses No

Customizable Branding No

Geo Targeting No

Offline Form No

Proactive Chat No

Screen Sharing No

Third Party Integration No

Transfers / Routing No

Website Visitor Tracking No

Product Management

Collaboration No

Feedback Collection No

Idea Management No

Milestone Tracking No

Prioritization No

Product Roadmapping No

Release Management No

Requirements Management No

Resource Management No

Workflow Management No

Product Roadmap

Collaboration No

Content Import / Export No

Diagramming No

Drag & Drop No

Feature Management No

Milestone Tracking No

Prioritization No

Requirements Management No

Workflow Management No

Service Request Management

Product Features

Agile Project Management Tools

Backlog Management Yes

Feedback Management Yes

Gantt/Timeline View Yes

Kanban Board Yes

Prioritization Yes

Request Management Yes

Resource Management Yes

Retrospectives Management Yes

Status Tracking Yes

Supports Scrum Yes

Team Management Yes

Template Management Yes

Workflow Management Yes

Employee Management Yes

Financial Management Yes

Inventory Management No

Marketing Management Yes

Order Management No

Point of Sale (POS) No

Project Management Yes

Purchasing No

Scheduling Yes

Time & Expense Tracking Yes

Training Management Yes

Vendor Management Yes

Business Performance Management

Ad Hoc Reports No

Ad hoc Analysis No

Budgeting & Forecasting Yes

Consolidation / Roll-Up No

Dashboard Yes

Key Performance Indicators Yes

Predictive Analytics No

Qualitative Analysis No

Quantitative Analysis No

Scorecarding No

Strategic Planning Yes

Business Process Management

Access Controls / Permissions No

Alerts / Notifications No

Business Process Automation Yes

Business Rules Management Yes

Collaboration Yes

Process Change Tracking No

Process Mapping No

Process Modeling & Design No

Visual Workflow Management No

Collaboration

Brainstorming Yes

Calendar Management Yes

Chat / Messaging Yes

Contact Management No

Content Management Yes

Document Management Yes

Project Management Yes

Real Time Editing Yes

Task Management Yes

Version Control Yes

Video Conferencing Yes

Construction Management

Accounting Integration No

Budget Tracking/Job Costing No

CRM No

Change Orders No

Commercial No

Contract Management No

Contractors No

Equipment Tracking No

Estimating No

Incident Reporting No

Mobile Access No

Offline Access No

RFI & Submittals No

Residential No

Subcontractor Management No

Timesheets No

Construction Scheduling

Bid Management No

Change Orders No

Gantt Charts No

Job Scheduling No

Project Scheduling No

Rescheduling No

Staff Calendar No

Task Management No

Employee Scheduling

Appointment Management No

Automated Scheduling No

Calendar Management No

Employee Database No

Group Scheduling No

Messaging No

Mobile Access No

Payroll Management No

Reporting/Analytics No

Resource Management No

Schedule Distribution No

Scheduling No

Shift Scheduling No

Shift Swapping No

Time Clock No

Time Tracking No

Vacation / Leave Tracking No

Gantt Chart

Alerts/Notifications Yes

Capacity Monitoring No

Color Coding Yes

Dependency Tracking Yes

Drag & Drop Yes

Milestone Tracking Yes

Progress Tracking Yes

Task Management Yes

Templates Yes

IT Project Management

Bug Tracking Yes

Issue Management No

Milestone Tracking Yes

Percent-Complete Tracking No

Portfolio Management Yes

Prioritization Yes

Product Roadmapping No

Requirements Management Yes

Resource Management Yes

Status Tracking Yes

Supports Agile Yes

Supports Scrum Yes

Task Management Yes

Testing / QA Management Yes

Time & Expense Tracking Yes

Kanban

Collaboration Tools Yes

Dependency Tracking Yes

KPI Monitoring Yes

Milestone Tracking Yes

Multi-Board Yes

Prioritization Yes

Project Planning Yes

Roadmapping Yes

Supports Scrum Yes

Task Management Yes

Time Tracking Yes

Goal Management Yes

KPIs Yes

Prioritization Yes

Progress Tracking Yes

Strategic Planning Yes

Online Proofing

Audit Trail No

Due Date Tracking No

File Sharing No

Markup Tools No

Role-Based Permissions No

Status Tracking No

Version Control No

Process Mapping

Product Management

Collaboration Yes

Feedback Collection No

Idea Management Yes

Milestone Tracking Yes

Prioritization Yes

Product Roadmapping Yes

Release Management Yes

Requirements Management Yes

Resource Management Yes

Workflow Management Yes

Product Roadmap

Collaboration Yes

Content Import / Export Yes

Diagramming No

Drag & Drop Yes

Feature Management Yes

Milestone Tracking Yes

Prioritization Yes

Requirements Management Yes

Workflow Management Yes

Productivity

Collaboration No

Database Creation No

Document Creation No

File Sharing No

Notes Management No

Office Suite No

Presentation Tools No

Project Management No

Task Management No

Team Chat No

Professional Services Automation

Billing & Invoicing No

CRM Yes

Client Portal No

Collaboration Tools Yes

Document Management Yes

Portfolio Management Yes

Project Management Yes

Proposal Generation No

Quote Management No

Resource Management Yes

Time & Expense Tracking Yes

Project Management

Agile Methodologies Yes

Budget Management Yes

Client Portal Yes

Collaboration Tools Yes

Cost-to-Completion Tracking Yes

Customizable Templates Yes

Gantt Charts Yes

Idea Management Yes

Kanban Board Yes

Milestone Tracking Yes

Portfolio Management Yes

Resource Management Yes

Time & Expense Tracking Yes

Traditional Methodologies Yes

Project Planning

Agile Methodologies Yes

Budget Management Yes

Collaboration Tools Yes

Due Date Tracking Yes

Gantt Charts Yes

Kanban Board Yes

Prioritization Yes

Progress Tracking Yes

Resource Management Yes

Task Management Yes

Template Management Yes

Traditional Methodologies Yes

Project Portfolio Management

Budget Management Yes

Collaboration Yes

Dashboard Yes

Issue Management No

Milestone Tracking Yes

Portfolio Management Yes

Project Planning Yes

Requirements Management Yes

Resource Management Yes

Status Tracking Yes

Task Management Yes

Time & Expense Tracking Yes

Resource Management

Capacity Management No

Data Visualization No

Demand Forecasting No

Drag & Drop Yes

Employee Scheduling Yes

Filtered Search Yes

Resource Allocation Yes

Skills Tracking No

Utilization Management No

Resource Scheduling

Scheduling

Alerts/Notifications No

Appointment Scheduling No

Automated Scheduling No

Calendar Management No

Class Scheduling No

Employee Scheduling No

Facility Scheduling No

Group Scheduling No

Interview Scheduling No

Meeting Room Booking No

Multi-Location No

Online Scheduling No

Payment Processing No

Real-time Scheduling No

Reservations No

Resource Scheduling No

Room Booking Management No

Task Management

Collaboration Yes

Create Subtasks Yes

Gamification Yes

Gantt Charts Yes

Mobile Access Yes

Percent-Complete Tracking Yes

Progress Tracking Yes

Recurring Tasks Yes

Reporting/Analytics Yes

Spreadsheet View Yes

Task Board View Yes

Task Planning Yes

Task Scheduling Yes

Task Tracking Yes

Time Tracking Yes

To-Do List View Yes

Work Management

Access Roles / Permissions No

CRM No

Calendar Management Yes

Collaboration Tools Yes

File Storage / File Sharing Yes

Kanban Yes

Messaging / Discussion Yes

Performance Metrics Yes

Project Management Yes

Reporting / Analytics Yes

Resource Management Yes

Strategic Planning Yes

Task Management Yes

Time Tracking Yes

Version Control Yes

Workflow Management Yes

Workflow Management

Access Controls/Permissions Yes

Approval Process Control Yes

Business Process Automation Yes

Calendar Management Yes

Compliance Tracking Yes

Configurable Workflow Yes

Customizable Dashboard Yes

Document Management Yes

Forms Management Yes

Graphical Workflow Editor No

Mobile Access Yes

No-Code No

Task Management Yes

Third Party Integrations Yes

Workflow Configuration Yes

Alternatives

Zendesk

Alternatives

Claim/Edit This Page

Do you represent this company? Claim This Page.

Compare DevRev vs. Wrike

Average Ratings 0 Ratings

Average Ratings 7,635 Ratings

Description

Description

API Access

API Access

Screenshots View All

Screenshots View All

Integrations

Integrations

Pricing Details

Pricing Details

Deployment

Deployment

Customer Support

Customer Support

Types of Training

Types of Training

Vendor Details

Company Name

Founded

Country

Website

Vendor Details

Company Name

Founded

Country

Website

Product Features

Product Features

Alternatives

Alternatives

Find software to compare