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Description

Throughout the years, we have gained a reputation for delivering adaptable, flexible, and advanced solutions that have maximized efficiency for our clients during our time in business. For nearly two decades, SCIENTER TECHNOLOGIES has taken pride in being a truly Sri Lankan enterprise, fueled by a commitment to excellence and a dedication to offering top-notch solutions customized to meet the needs of our customers and clients. We have established ourselves as one of the leading solution providers in the country, extending our offerings beyond mere product development to include comprehensive solutions aimed at enhancing efficiency for our expanding clientele. Our team consists of some of the most esteemed and sought-after professionals in their respective fields, all of whom are devoted to supplying our clients with innovative and state-of-the-art solutions. This relentless pursuit of excellence ensures that we remain at the forefront of industry advancements.

Description

Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
AxisRooms
FastWebHost
Help Desk Migration
Inserve
MOCEAN
Mochahost
NetWatch.ai
Relokia
The GlobalSolutions

Integrations

AWS Marketplace
AxisRooms
FastWebHost
Help Desk Migration
Inserve
MOCEAN
Mochahost
NetWatch.ai
Relokia
The GlobalSolutions

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Scienter Technologies

Founded

1995

Country

Sri Lanka

Website

scienter.lk/

Vendor Details

Company Name

Enhancesoft

Website

www.enhancesoft.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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