Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Throughout the years, we have gained a reputation for delivering adaptable, flexible, and advanced solutions that have maximized efficiency for our clients during our time in business. For nearly two decades, SCIENTER TECHNOLOGIES has taken pride in being a truly Sri Lankan enterprise, fueled by a commitment to excellence and a dedication to offering top-notch solutions customized to meet the needs of our customers and clients. We have established ourselves as one of the leading solution providers in the country, extending our offerings beyond mere product development to include comprehensive solutions aimed at enhancing efficiency for our expanding clientele. Our team consists of some of the most esteemed and sought-after professionals in their respective fields, all of whom are devoted to supplying our clients with innovative and state-of-the-art solutions. This relentless pursuit of excellence ensures that we remain at the forefront of industry advancements.
Description
Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
AxisRooms
Yes
FastWebHost
No
Help Desk Migration
No
Inserve
No
MOCEAN
No
Mochahost
No
NetWatch.ai
No
Relokia
No
The GlobalSolutions
No
Integrations
AWS Marketplace
Yes
AxisRooms
No
FastWebHost
Yes
Help Desk Migration
Yes
Inserve
Yes
MOCEAN
Yes
Mochahost
Yes
NetWatch.ai
Yes
Relokia
Yes
The GlobalSolutions
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Scienter Technologies
Founded
1995
Country
Sri Lanka
Website
scienter.lk/
Vendor Details
Company Name
Enhancesoft
Website
www.enhancesoft.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes