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features
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support

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Description

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Description

Peloton Corporate Wellness transcends mere fitness; it aims to foster an environment that prioritizes both physical and mental health, while also promoting a strong sense of community within the workplace. By elevating employee engagement, the program empowers individuals to present their best selves at work. With an impressive 86% of members reporting increased workout frequency when utilizing Peloton, consider integrating this dynamic platform for your team. You can either provide staff with the Peloton App, requiring no special equipment, or offer enticing deals on Peloton Bike, Bike+, and Tread models. Furthermore, our dedicated team of specialists will support you with timely guidance and tailored solutions, ensuring that you reap maximum benefits while safeguarding company and employee confidentiality. Ultimately, Peloton Corporate Wellness is about more than just exercise; it's about enhancing the overall workplace environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alterna CX Yes 
Chatdesk Yes 
Chattermill Yes 
CorralData Yes 
EnjoyHQ Yes 
Enterpret Yes 
Ethyca Yes 
Flatly Yes 
Groove Yes 
HubSpot Customer Platform Yes 
Idiomatic Yes 
MESA Yes 
Mailchimp Yes 
Micromerce Yes 
Repuso Yes 
Wufoo Yes 
Xplenty Yes 
sensedata Yes 

Integrations

Alterna CX No 
Chatdesk No 
Chattermill No 
CorralData No 
EnjoyHQ No 
Enterpret No 
Ethyca No 
Flatly No 
Groove No 
HubSpot Customer Platform No 
Idiomatic No 
MESA No 
Mailchimp No 
Micromerce No 
Repuso No 
Wufoo No 
Xplenty No 
sensedata No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Qualtrics

Founded

2002

Country

United States

Website

delighted.com

Vendor Details

Company Name

Peloton

Country

United States

Website

corporatewellness.onepeloton.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

SMS Survey

Alerts / Notifications No 
Analytics / Reporting Yes 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates Yes 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Corporate Wellness

Activity Tracking No 
Employee Portal No 
Financial Wellness No 
Gamification No 
Goal Setting / Tracking No 
Health Coaching No 
Health Monitoring No 
Health Risk Assessment No 
Incentive Management No 
Program Management No 

Alternatives

Alternatives

ProdView Reviews

ProdView

Peloton Computer Enterprises