Best Corporate Wellness Software of 2024

Find and compare the best Corporate Wellness software in 2024

Use the comparison tool below to compare the top Corporate Wellness software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Awardco Reviews
    Top Pick
    See Software
    Learn More
    Amazon Business now offers rewards and recognition for everything you love about Amazon. Awardco has partnered up with Amazon Business to offer millions of reward options, lower vendor fees, and dollar-for-dollar recognition spending to your organization. All this and more - in one platform. Awardco is a platform that organizations of all sizes use to retain their valuable employees. It offers a modern system for recognition, incentives, and milestones with the largest reward network available globally. By using Awardco, companies can reward their employees without having to pay markups or shipping fees, which ultimately creates more value for their people. Recognizing employees can lead to increased engagement, productivity, and employee loyalty, ultimately benefiting your organization.
  • 2
    BrightHR Reviews
    See Software
    Learn More
    In search of a way to better manage your staff and business processes? BrightHR is the UK's best provider of HR software to make your working life that little bit easier. We've been on a mission to transform people management for businesses since 2015 and we're not stopping any time soon. Our range of innovative HR software provides a great framework for people management, whilst our health and safety guidelines and business support is invaluable to over 90,000 businesses globally. Our simple-to-use HR software allows businesses to manage staff holidays, overtime, sickness, and lateness in a click, and on the go with our handy mobile apps. We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind. BrightHR is a digital HR manager, assisting companies with all aspects of people management. We give employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free. We’re dedicated to providing end-to-end management support, from the initial talent search to helping manage employees and handling difficult decisio
  • 3
    Vantage Circle Reviews
    Top Pick

    Vantage Circle

    Vantage Circle

    $2.50
    14,473 Ratings
    See Software
    Learn More
    Vantage Circle is an award winning employee engagement and recognition platform. It helps HR professionals drive Holistic Employee Engagement through its Rewards & Recognition, Wellness, Feedback, and Exclusive Perks platforms. The platform has 2M+ employees from 700+ clients across the globe. The user-friendly platform allows companies to cover the recognition needs of a global workforce with flexible monetary and non-monetary rewards. Social recognition enables employees to acknowledge each other’s achievements and contributions, making everyone feel valued and appreciated. It also allows seamless integration with tools such as Teams and Slack that organizations use every day. With a global Rewards Catalog, employees using the platform can exchange their reward points for gift cards from 1000+ brands and products from the Amazon Store, book an experience or buy merchandise from options available across 59+ countries. The platform also offers a range of benefits for Long Service Award employees, including Anniversary Points, a Digital Service Yearbook, and a dedicated Milestone Catalog. The platform's intuitive & easy-to-use dashboard simplifies HR management & provides a comprehensive view of their recognition program.
  • 4
    Blueboard Reviews
    Top Pick
    Blueboard is an employee recognition platform and incentive platform that uses hand-curated experiences. Our platform makes it easy for companies and individuals to give meaningful employee incentives, rewards, and gifts. Incentives and rewards that are experiential can ignite your recognition program. Experiential rewards for employees - from spa days to concerts and surfing lessons to bucket list travel adventures - are the best way to recognize your top performers and motivate them. Experiential rewards are more rewarding than cash or gift cards. They recognize employees as people and build strong relationships based on mutual respect and gratitude. They create buzz and excitement around recognition efforts by sharing stories and engaging in conversations.
  • 5
    Wellics Reviews

    Wellics

    Wellics

    $3/month/user
    1 Rating
    Wellics is a cloud-based wellness program management platform that works easy for employees and employers. A way to Inspire, Motivate, Educate, Reward employees and redesign workplace.
  • 6
    Wellable Reviews
    Wellable is a holistic health provider that enables and empowers organizations to create effective and engaging wellness programs. Its offerings include a multi-media wellness platform, multimedia content, holistic on-site or virtual wellness services, and many other benefits. Please watch the video series below to learn more about Wellable's products and services.
  • 7
    YuMuuv Reviews

    YuMuuv

    YuMuuv

    €2/month/per user
    6 Ratings
    YuMuuv presents a user-friendly wellness challenge application encompassing the most extensive assortment of challenges found on any existing platform. It provides a seamless solution to enhance your wellness and engagement endeavors, allowing for the implementation of ongoing programs that foster improved physical and mental well-being.
  • 8
    GoVida Reviews

    GoVida

    GoVida

    £5 per month per user
    3 Ratings
    GoVida Rewarding Wellbeing GoVida has been the "go-to" platform for employee wellbeing and health improvement. Our admin portal and smart phone app provide the tools for businesses to promote mental and physical wellbeing and build winning teams. GoVida empowers you and your team to stay connected, engaged, and well through our activity challenges, mindful suites, goal-setting games, incentives, or charity campaigns. How it works. Launch. GoVida encourages users to engage in positive, sustainable wellness activities. This creates good habits and builds winning teams. Inspire. GoVida points are earned by your colleagues through their daily wellness activities, such as daily steps, accessing mindfulness content from Mind Suite, and completing individual or team challenges. Reward and Charity Reward Catalog: GoVida Points can be redeemed for rewards in our Reward Catalog. Plus, users can support their company's charity through their positive wellness activities
  • 9
    Optimal Thinking 360 Assessment Reviews

    Optimal Thinking 360 Assessment

    The World Academy of Personal Development Inc.

    $45.00/one-time/user
    2 Ratings
    27 years of research and testing led to the creation of the Optimal Thinking 360 Assessment. Its accuracy has been confirmed by thousands of people and over 6500 companies around the world as a basis for optimizing thinking, performance and thinking. This assessment is used by universities and corporations around the world every day. This assessment provides customized prescriptions that enable individuals, teams, departments, and entire organizations to achieve their best. Invite observers to assess you in order to achieve the best results as an end-user. The 360deg composite report will show you your strengths, weaknesses, blind spots, and other blind spots. Your dominant thinking style, core motivation, communication style, and more will be revealed. Your own prescription will be created to maximize your professional and personal success. For groups and corporations, the best results can be achieved by a combination of individual self evaluations and team member observation evaluations.
  • 10
    Buddi Reviews
    Buddi's mission is to revolutionize mental health by making it accessible to everyone and customizing treatment for each individual. We offer a comprehensive range of resources to help users grow and embrace their uniqueness as they embark on their journey to emotional wellbeing.
  • 11
    Hi5 Reviews

    Hi5

    Hi5 Technologies

    $3.00/month/user
    1 Rating
    Hi5 makes it easy for people to manage others. Hi5 is a cloud-based solution that allows employees to rate and recognize each other. This helps managers and HR staff to do less administrative work. Employees can give and receive continuous feedback and recognition through Hi5 to increase their appreciation, goals, culture, happiness, and culture.
  • 12
    Reward Gateway Reviews
    Reward Gateway assists clients in increasing employee engagement and driving business results by providing a customized platform that combines employee rewards and recognition, communications and surveys with wellbeing and engagement analytics in a single hub. Our Client Success Team works with you to develop fully branded solutions that align to your employee engagement goals. We also work with you to reflect your unique mission and culture to drive maximum platform usage. Reward Gateway partners with more than 2,000 companies around the globe that recognize, support, and connect their best people. They also pledge to Make The World A Better Place to Work.
  • 13
    Remente Reviews
    Remente is a platform that promotes mental well-being. It helps individuals and businesses overcome and maintain the challenges they face at work, home, and in their own minds. Use the platform to collect anonymous feedback from your team members and take action with the tools and knowledge provided by it. You can track the progress of your actions using recurring surveys and real time data to continuously understand and manage your company's performance and well-being.
  • 14
    Wellness360 Reviews
    Top Pick

    Wellness360

    Wellness360

    $6,000 per year
    10 Ratings
    Wellness360 ignites and nurtures an environment of workplace well-being. Working has tangible benefits, such as salary packages, flexibility etc. What employees value most is the Positive Work Environment. Increase organizational effectiveness through a positive culture. A positive and strong corporate culture increases employee engagement and workplace wellness. Healthy employees are more engaged, happier, and productive at work. Our activities promote individual wellbeing and team-building, using a holistic approach in order to create a healthy workplace. A well-designed and executed wellness program shows how much the company values and cares for its employees. This could be an effective strategy to retain and attract top talent, by meeting their expectations for "employee benefit". Wellness360 helps employees achieve holistic wellness. Healthy employees are more focused and active at work.
  • 15
    Zoho BackToWork Reviews
    Zoho BackToWork helps you to future-proof your workplace. Our world has changed drastically and so have our workplaces. Digital transformation is not something to be admired or considered a distant dream. It's a necessity for businesses if they want to survive and thrive. This is why organizations should embrace the change and be ready for the next normal. Zoho BackToWork makes it easy to make your workplace transition smooth. To effectively transform their workplaces for the future, organizations need to take things slowly and carefully. To welcome back your staff to a safer workplace, you can track the status of your facilities. This dashboard allows top-level management to better assess the preparedness and view individual employee health statuses to determine the best course of action. You can also assign the hierarchy for approvals for entry, assets, etc. and schedule virtual meetings with employees.
  • 16
    Burner Reviews
    Burner is an employee wellness platform that helps employers create a high-performing employee wellbeing program. Burner helps employers build strong coworker relationships, reward healthy behaviors, promote transparency, and foster a team atmosphere for remote workers. Burner connects employees in a community that can support, encourage, and hold each other accountable for their individual wellness journeys. Employers can simplify, streamline, and unify communications with the Burner employee app or admin portal. Burner helps team members maintain a healthy level in physical activity each day and provides actionable insights that employers can use to make better, faster and more informed decisions.
  • 17
    Fringe Reviews
    Employees can be empowered with lifestyle benefits that can personalize to reduce stress, give back time, impact the family and spark joy. Consolidating existing vendors, stipends and reimbursement programs into one simple platform will save you time and money. Fringe is the only platform that you will need to provide lifestyle benefits, employee well being, rewards and recognition as well as peer-to-peer giving, employee donations and recruiting incentives. Fringe is used by the best companies to attract and keep the best employees. Fringe customers have half the turnover of their competitors because they offer more options to their employees. Fringe offers benefits beyond physical and mental health. It has curated options that provide caregiver support, financial wellness and continued learning. Employees who feel loved and cared for are more likely stay engaged and to stick with the company. You can increase employee engagement and wellbeing by giving them options.
  • 18
    Virtuagym Reviews
    Virtuagym is an all-in-one platform for personal trainers and health clubs that will help you take your personal training business or fitness club to the next level. Virtuagym makes it easy to manage your fitness club. This allows you to focus on increasing client engagement and growing your business. The platform provides tools for member management, online payment and invoicing, as well as access control. You can also create your own mobile app that allows your members to access all features, from progress tracking to exercise instructions.
  • 19
    Woliba Reviews

    Woliba

    Woliba

    $2.50 per user per month
    You can access a library of challenges that you can quickly launch in just 90 seconds using automated emails and push notifications, saving you time and effort. You can create your own challenges locally or globally to encourage team participation, support charity work, and encourage friendly competition. There are 20 categories of recipes, including vegetarian, gluten-free, fat loss, blood sugar control, vegan, and veggie. Users can choose the recipe that best suits their dietary preferences, dietary goals, and needs. Employees can access our on-demand fitness videos from anywhere in the world, including inside and outside of work. To support their health and wellness goals, users can engage in yoga or fitness workouts at home. Employees can also access a 1-minute challenge or mediation video at work to help them decompress and stay energized. Employees can access our education resources via the internet and app to improve their health awareness.
  • 20
    Vantage Fit Reviews

    Vantage Fit

    Vantage Circle

    $2
    A corporate wellness solution that uses AI to improve employee productivity and wellbeing. We are changing the way that employees can get well. Get started today! Your employees can lead a healthier lifestyle that will improve productivity and motivation. Host team-building events that include real-time tracking and incentivization. This will increase participation. This is a cost-effective option to onsite wellness centers and lower employee health care costs. You can host a variety of wellness challenges and contests to encourage healthier lifestyles in your employees. With accurate trackers and seamless integration to wearable devices, you can fully immerse yourself in your wellness journey. Get immersed in your wellness journey using accurate trackers and seamless integration to wearable devices. Our intuitive admin dashboard makes it easy to manage and customize your workplace wellness programs.
  • 21
    Snowfly Reviews

    Snowfly

    Snowfly Performance Inc.

    $5.00/month/user
    Our innovative software application, motivational rewards, and fully-featured incentive services, combined with our game-driven incentive, gaming, wellness, engagement, and software, will allow your organization to create, manage, and maintain an engaging recognition, reward, or analytics program. You can create your own program by using features such as badges, challenges and leaderboards. Snowfly offers industry module templates that you can use to build your own. Add our consulting and business services to your program and you will have a program that engages your employees, automates incentives, provides Gamification, and also moves the needle and improves profitability. Do not settle for "checking the Gamification box", use a program that will make a significant impact on your employees that they will be able to use for years. Snowfly is a great place to have fun!
  • 22
    CoreHealth Reviews

    CoreHealth

    CoreHealth Technologies

    $10,000.00/year
    CoreHealth Technologies is a global well-being technology company that is trusted by global providers to power and sustain their health and wellbeing programs. Our wellness portals are designed to maximize productivity, engagement, and health for more than 3 million employees around the world. We believe that people are the driving force behind organizations and support them in making healthy lifestyle changes. CoreHealth's all in one, white-labeled platform for wellness allows for the greatest flexibility, customizations, and integrations of any software. This, along with our world-class support helps to grow great wellness businesses. Our platform unites all your corporate wellness programs - including health assessments, biometrics management and health content management, challenges and digital behavior change programs, coaching, incentives, communications, and social tools - into one place. We also have integration expertise with a market of vendors. Based on your needs, simple to complex.
  • 23
    Changers.com  Reviews

    Changers.com

    Blacksquared

    $79.00/month
    Changers CO2 Fit is a SaaS platform that can be used to promote your corporate wellness program. It doesn't matter if you want to organize walking and cycling events or offer all of your existing wellness activities through one app. Our clients can combine their corporate wellness activities with their CSR activities, such as donating to charities or planting trees. Our rewards marketplace allows them to give their employees bonus points and raffle off valuable prizes.
  • 24
    AlphaMED Reviews

    AlphaMED

    Alpha Software

    $30 per user per month
    AlphaMed Solutions includes electronic healthcare records, customized solutions, and modern healthcare and business applications that collect and analyze real time critical patient data. These HIPAA-compliant solutions use cutting-edge medical protocols and combine the expertise and experience of award-winning Alpha Software engineers with practicing physicians. The apps can access and collect medical data at high speeds, work with or without a cell signal and integrate with almost any healthcare system. For example, the AlphaMED Workplace Wellness app guides employees to the end of a COVID-19 quarantine period or illness period by collecting daily temperature readings and current symptoms. The app uses established criteria, test results, and the illness cycle to determine when key milestones have been met and alerts employees when they are safe to return to work.
  • 25
    GOintegro Reviews
    GOintegro combines technological innovation and HR expertise to create a web and mobile application that integrates internal communications and recognitions. This app is connected through a wallet to digitally digitize the delivery of benefits or awards. Our product is used by more than 500 clients, including startups and large international organizations.

Corporate Wellness Software Overview

Corporate wellness software is a type of program designed to improve the health and well-being of employees within companies, businesses, and organizations. Companies that have implemented corporate wellness programs often use these software programs to track the progress of their program initiatives, store certain health-related data, and provide timely feedback on employee performance.

The goals of corporate wellness software can vary depending upon the company’s specific needs and objectives for its well-being program. However, some common objectives include increasing productivity by encouraging healthier lifestyle habits among employees; reducing stress levels; improving overall quality of life; promoting healthy eating habits; managing existing medical conditions; preventing future health problems; decreasing absenteeism; improving morale and camaraderie amongst staff members; fostering a work-life balance for employees; providing an incentive for better performance in the workplace.

Additionally, corporate wellness software can also be used to monitor fitness goals such as tracking daily exercise levels or measuring body weight changes over time. Some systems may even include nutrition tracking capabilities so that users can log meals eaten throughout their day or week in order to gain insights into their total caloric intake or food preferences. Other features might include automated reminders related to taking medications or keeping up with certain doctor’s appointments, as well as integration with personal financial management tools like budgeting spreadsheets or money management apps.

When choosing a corporate wellness software solution, it is important to consider which types of activities are important to track within your particular organization and what sort of reports would be most helpful when assessing progress toward certain well-being goals. Additionally, having an understanding of employee engagement levels before purchasing any kind of software will help ensure that the system you select meets everyone’s needs and provides valuable information in return. Finally, since many systems require user login credentials in order for data to be tracked accurately, it is also important to investigate each platform’s security measures before settling on one option.

What Are Some Reasons To Use Corporate Wellness Software?

  1. Cost Reduction: Corporate wellness software can help reduce healthcare costs by encouraging employees to stay healthy and make healthier lifestyle choices. This can result in lower rates for employer-sponsored insurance plans, as well as a decrease in absenteeism due to illness or injury.
  2. Boosted Morale: Offering corporate wellness programs can be an effective way to boost employee morale and engagement, resulting in improved productivity and efficiency in the workplace. By using corporate wellness software, employers can develop customized programs tailored to their specific needs and employee demographics; this allows everyone involved to feel like they are being heard, respected, and valued in the process.
  3. Longer Tenure: One of the key benefits of corporate wellness software is that it helps retain employees who feel appreciated through these initiatives. When employees see their company investing in their health and well-being, they will be more likely to stay with the organization over time - reducing turnover costs associated with recruiting new personnel - which ultimately leads to increased savings for the business.
  4. Reduced Stress Levels: Workplace stress is one of the leading causes of decreased performance among staff members; thus, it’s important for employers to ensure that stress levels are kept at bay by providing employees with access to helpful resources such as corporate wellness software which offers many relaxation tips, stress management advice, mindfulness exercises, etc., all aimed at helping them lead a better quality life both inside and outside work environments.
  5. Improved Productivity: Last but not least – when used appropriately – corporate wellness software can have a positive impact on productivity levels by providing incentives for employees that keep track of their health goals or participate actively on online challenges etc., thus promoting a healthy competition within teams which encourages people to push themselves harder in order achieve success without compromising individual wellbeing standards too much.

The Importance of Corporate Wellness Software

Corporate wellness software is an increasingly popular way for organizations to combat the growing unhealthy lifestyle choices that workers make, in part due to work-related stress and long hours. Corporate wellness initiatives have become popular amongst businesses of all sizes. This type of software allows companies to track employees’ progress towards their health goals, as well as measure their success over time.

In addition to improving employee health, corporate wellness programs can also serve as a valuable tool for employers to reduce healthcare costs and improve overall productivity in the workplace. Employee medical expenses represent one of the largest controllable expenses for many companies, but with a well-executed corporate wellness program they can be reduced significantly. Research has shown that preventive care practices adopted by organizations through corporate wellness software help lower total medical costs by reducing chronic diseases such as diabetes and heart disease which cost employers large sums annually in terms of absenteeism, workers compensation claims, disability payments and employee replacement costs.

Furthermore, providing employees with easy access to health information encourages them to become more active participants in their healthcare decisions resulting in better outcomes and improved quality of life. The programs also allow employers to monitor metrics like calories burned or steps taken during exercise as well as other behaviors that are associated with good physical health such as nutrition habits or social activities among others. By tracking these performance indicators regularly registered users can obtain personalized feedback from software algorithms on how to stay healthy or adjust their lifestyle accordingly.

Overall, corporate wellness software provides wide ranging benefits for both the employer and employee alike which leads us to believe it will remain a popular option for years ahead.

Features Offered by Corporate Wellness Software

  1. Health Assessments: Corporate wellness software provides a range of health assessments that help identify risk factors, such as obesity, stress, and poor nutrition. The assessments also provide personalized feedback on changes individuals can make to improve their overall health.
  2. Personalized Recommendations: Based on the results of the health assessments, corporate wellness solutions can generate tailored recommendations for each user. They often include actionable activities that are designed to help users better manage their health over time.
  3. Health Tracking: Most corporate wellness solutions offer tracking capabilities so employees can track their progress as they work towards healthier habits and lifestyles. This includes tracking key metrics such as blood pressure or Body Mass Index (BMI). It also allows users to set goals and measure their progress against them in real time.
  4. Social Engagement Tools: Corporate wellness platforms may come with social engagement tools like message boards and forums, where employees can interact with each other about tips for healthy living or celebrate milestones together virtually via gamification or virtual buddy systems. These features allow employees to support each other and create an environment of collaboration and camaraderie when it comes to staying healthy in the workplace.
  5. Nutrition Education: Many corporate wellness solutions come with nutrition education modules geared specifically at helping employees make healthier food choices while at work or shopping for groceries outside of work hours. These modules show users how to shop smarter by providing them with guidance on nutrition labels, portion sizes, food preparation techniques, etc., all while integrating fun graphics and videos into the experience so it is more engaging than reading traditional books or brochures about nutrition education topics.
  6. Activity Challenges: Corporate wellness software may offer activity challenges that encourage employees to stay active during working hours—from walking meetings to fitness competitions—these are designed to motivate employees get moving throughout the day and incorporate movement into daily routines without taking away from regular business operations and productivity goals set by leadership within an organization.
  7. Integrations & APIs: For companies looking for an even larger reach when it comes to reaching out to a broader audience across various departments within a company, these programs may come equipped, already integrated, with various 3rd party applications & APIs that allow for automated access reports, data analysis & general resource management between different systems across departments who rely one another's data on multiple levels.

Types of Users That Can Benefit From Corporate Wellness Software

  • Employees: Corporate wellness software can help employees become more active and productive in their daily activities. It can also help them monitor and manage any adverse health conditions.
  • Employers: Companies can use corporate wellness software to improve employee morale, reduce workers' compensation costs, promote a healthier work environment, and measure the success of various health initiatives.
  • Health Care Providers: Corporate wellness programs are becoming increasingly important for healthcare providers, as they strive to provide better care to their patients by addressing lifestyle factors that may be causing or contributing to illness.
  • Wellness Professionals: Corporate wellness professionals often use software to track employee engagement with various workplace initiatives, monitor health outcomes over time, and review individual progress toward specific goals.
  • Human Resource Managers: HR managers benefit from corporate wellness software by having access to valuable data about employee health trends, which can aid in developing effective policies and strategies for improving employee wellbeing.

How Much Does Corporate Wellness Software Cost?

The cost of corporate wellness software can vary significantly depending on the features and services you need. Generally, the cost will range from a few hundred to several thousand dollars or even more per month. For example, full-service wellness software can easily cost upwards of $10,000 a year. Lower-end solutions may provide basic tools like surveys and tracking capabilities at a much lower price point, typically starting around $100 per month. Of course, like many investments in technology today, you get what you pay for and investing in higher quality corporate wellness software will likely produce better results over time. Ultimately, it's important to consider your organization's specific needs as well as its budget when selecting the right solution for your business.

Risks To Be Aware of Regarding Corporate Wellness Software

  • Data Breaches: Corporate wellness software stores employee health data, which can become a target for cybercriminals. Organizations must ensure that the software used is secure and the data is well-protected.
  • Inaccurate Information Collection: Employees may provide inaccurate information about their health status due to concerns about job security or lack of trust in the corporate wellness program. This could lead to incorrect decisions being taken based on this false information.
  • Invasive Data Collection: Some corporate wellness programs may collect too much personal data from employees, which could be seen as an invasion of privacy.
  • Employee Burnout: Too much focus on employee wellness could lead to feelings of stress and anxiety if goals are not met or set too high. These feelings may lead to burnout and reduced productivity levels among staff members.
  • Costly Software: The cost of corporate wellness software can be expensive for organizations, especially small businesses with limited budgets. The benefits might not outweigh the costs for many companies.

Types of Software That Corporate Wellness Software Integrates With

Corporate wellness software can integrate with a variety of other types of software to create a comprehensive employee health and wellness system. Examples include biometric tracking, survey, nutrition and fitness applications as well as software that provides reporting capabilities, reminders and communication tools. Corporate wellness programs can also leverage existing enterprise-wide systems such as payroll or an HR management system for data integration, enrollment and compliance tracking. This allows employers to more easily roll out their corporate wellness initiatives across the organization and receive real-time updates on program metrics. Additionally, corporate wellness programs can be combined with healthcare benefits providers to provide automated reporting on program participation that generates timely results.

What Are Some Questions To Ask When Considering Corporate Wellness Software?

  1. What are the main features of the software?
  2. Is there any customization of the modules available?
  3. Does the software provide insight into employees' health data and trends?
  4. Are there options for tracking diet, exercise, sleep, or other lifestyle habits?
  5. Is there integration with existing HR systems or health insurance providers?
  6. How do you ensure security and privacy of employee data within the system?
  7. Can employees access their information remotely via web/app interface?
  8. How is customer service handled in case of technical issues or questions?
  9. How often is data backed up and how long will it take to restore lost data if needed?