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Description
To boost relevance, a growing number of marketers are creating a comprehensive view of their target audiences that transcends the devices used for digital content consumption and the channels with which they have previously interacted. DataCommander facilitates this process by allowing organizations to gather, standardize, and archive all prior interactions with prospects and customers in a centralized location, which is invaluable for future marketing efforts. This advanced solution effortlessly integrates with various CRM systems, empowering both sales and marketing teams to enrich their existing profiles of prospects and customers with data from both online and offline purchases, browsing histories, past marketing exposures, and even call center engagements. By automating the amalgamation of data from various sources, the DataCommander platform enables marketers to concentrate on their core strengths: gaining insights into their audiences, crafting targeted and relevant campaigns, evaluating the effectiveness of their efforts, and harnessing valuable insights for future strategies. Ultimately, this capability enhances marketing effectiveness while fostering a deeper connection with customers.
Description
Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.
API Access
Has API
API Access
Has API
Integrations
AT Internet
OneTrust Privacy Automation
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Commanders Act
Founded
2010
Country
France
Website
www.commandersact.com/en/solutions/datacommander/
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/interaction-advisor
Product Features
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge