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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every piece of information within CustomerSure is designed to be actionable. You can identify urgent concerns instantly, engage with customers directly, and disseminate feedback among teams to enhance their performance. CustomerSure enables you to design customer feedback surveys that delve deep into the challenges your brand is facing, extracting essential insights from your customers and allowing you to prioritize what truly matters. Our reporting features simplify the process of demonstrating the effectiveness of your customer feedback initiatives. You can monitor trends in important metrics such as NPS, CSAT, and Customer Effort, while also being able to segment your data for comparisons among departments, regions, locations, or even individual performances. Founded and managed by experts in customer feedback, CustomerSure is backed by licensed NPS consultants, and our software is developed from extensive experience in executing customer experience projects across various industries. This depth of knowledge ensures that you have the tools necessary to truly understand and improve customer satisfaction.

Description

Transform your survey data into professional-grade reports and dashboards with just a click, featuring high-quality visuals and insightful analytics that truly resonate. Experience your survey data like never before with the ability to segment, filter, and analyze effortlessly; it’s so intuitive that you'll find it enjoyable rather than a chore. Surveywonders seamlessly integrates with data from Surveymonkey, making it accessible for all Surveymonkey users. Crafting notes alongside your visuals is as straightforward as using your preferred text editor. You can easily share your report with colleagues or clients, and our unique PowerPoint export feature ensures that visuals are delivered as vector images, maintaining their quality on any device or in print. Accessible on both desktop browsers and tablets, Surveywonders allows you to efficiently identify the largest, smallest, and most significant respondent groups. Additionally, when dealing with multiple-choice questions, our platform highlights commonly selected choice combinations, providing deeper insight into respondent preferences. This comprehensive tool empowers you to make informed decisions based on clear and visually appealing data presentations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Xero

Integrations

Xero

Pricing Details

$259.47 per month
Free Trial
Free Version

Pricing Details

$29.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CustomerSure

Country

United Kingdom

Website

www.customersure.com

Vendor Details

Company Name

Surveywonders

Founded

2014

Country

Belgium

Website

www.surveywonders.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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