Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every piece of information within CustomerSure is designed to be actionable. You can identify urgent concerns instantly, engage with customers directly, and disseminate feedback among teams to enhance their performance. CustomerSure enables you to design customer feedback surveys that delve deep into the challenges your brand is facing, extracting essential insights from your customers and allowing you to prioritize what truly matters. Our reporting features simplify the process of demonstrating the effectiveness of your customer feedback initiatives. You can monitor trends in important metrics such as NPS, CSAT, and Customer Effort, while also being able to segment your data for comparisons among departments, regions, locations, or even individual performances. Founded and managed by experts in customer feedback, CustomerSure is backed by licensed NPS consultants, and our software is developed from extensive experience in executing customer experience projects across various industries. This depth of knowledge ensures that you have the tools necessary to truly understand and improve customer satisfaction.
Description
Transform your survey data into professional-grade reports and dashboards with just a click, featuring high-quality visuals and insightful analytics that truly resonate. Experience your survey data like never before with the ability to segment, filter, and analyze effortlessly; it’s so intuitive that you'll find it enjoyable rather than a chore. Surveywonders seamlessly integrates with data from Surveymonkey, making it accessible for all Surveymonkey users. Crafting notes alongside your visuals is as straightforward as using your preferred text editor. You can easily share your report with colleagues or clients, and our unique PowerPoint export feature ensures that visuals are delivered as vector images, maintaining their quality on any device or in print. Accessible on both desktop browsers and tablets, Surveywonders allows you to efficiently identify the largest, smallest, and most significant respondent groups. Additionally, when dealing with multiple-choice questions, our platform highlights commonly selected choice combinations, providing deeper insight into respondent preferences. This comprehensive tool empowers you to make informed decisions based on clear and visually appealing data presentations.
API Access
Has API
API Access
Has API
Integrations
Xero
Pricing Details
$259.47 per month
Free Trial
Free Version
Pricing Details
$29.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerSure
Country
United Kingdom
Website
www.customersure.com
Vendor Details
Company Name
Surveywonders
Founded
2014
Country
Belgium
Website
www.surveywonders.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video