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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

Description

Transform your surveys into engaging, user-friendly, and distinct reflections of your brand's identity and goals. Our industry-leading setup time allows you to acquire customer insights in no time at all. You can effortlessly integrate surveys into your current email communications with just a click—our solution is remarkably straightforward and requires only a simple copy-and-paste action. This turns every email into an opportunity for your customers to share feedback that can propel your growth. Timely responses to this feedback are essential for nurturing strong client relationships and avoiding potential dissatisfaction. Customize your survey and call-to-action in your preferred language to better resonate with your audience. Understanding your performance is vital, and you can find all your statistics conveniently organized in the Reporting tab, providing you with valuable insights to enhance your strategy. Staying informed about customer sentiments is crucial for ongoing improvement and success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
AWeber Yes 
BrightGauge Yes 
Chattermill Yes 
CodeTwo Email Signatures 365 Yes 
Datto RMM Yes 
Desktop.com Yes 
Exclaimer Yes 
Google Business Profile No 
Google Docs Yes 
Google Workspace No 
Pandium Yes 
Salesforce Yes 
ServiceNow Yes 
Sigsync Yes 
TeamSupport Yes 
Zendesk Yes 
Zoho Desk Yes 

Integrations

Gmail Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
AWeber No 
BrightGauge No 
Chattermill No 
CodeTwo Email Signatures 365 No 
Datto RMM No 
Desktop.com No 
Exclaimer No 
Google Business Profile Yes 
Google Docs No 
Google Workspace Yes 
Pandium No 
Salesforce No 
ServiceNow No 
Sigsync No 
TeamSupport No 
Zendesk No 
Zoho Desk No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Customer Thermometer

Founded

2010

Country

United Kingdom

Website

www.customerthermometer.com

Vendor Details

Company Name

RateMyService

Website

www.ratemyservice.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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