Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
Description
QUESTIONSTAR brings questionnaire creation, response collection and statistical analysis into one online survey platform. It is available to individuals and organizations, including students, educators, researchers, universities, businesses, nonprofits and public-sector teams. Employee feedback, customer surveys and academic research are examples of its uses.
The interface is available in German, English and Russian. Surveys can be created in any language, including multilingual questionnaires. Build surveys with branching, randomized questions, a custom design and printable paper versions. Distribute them through links, QR codes, email or website embedding. Analyze responses with charts, cross-tabulations, correlations, t-tests and regression. Export reports to Word, Excel, PowerPoint or PDF, or export raw data to SPSS, XLSX and CSV.
Connect workflows through Zapier, n8n, webhooks and the REST API. Google Data Studio and Microsoft Power BI support external dashboards; MCP connects supported AI clients including ChatGPT, Claude and Cursor. Qualtrics import helps move existing questionnaires.
Survey data is hosted in Germany, and a data processing agreement is available. The free plan has no time limit and includes survey features for one active survey with up to 50 responses. Paid plans provide unlimited responses per survey and white-label questionnaires. Active-survey limits, email allowances and administration features vary by plan. SSO/SAML, custom domains and on-premise deployment require the relevant plan, add-on or agreement.
Start with FREE to evaluate the survey workflow before choosing a paid plan.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWeber
Yes
BrightGauge
Yes
Campaign Monitor
Yes
ChatGPT
No
Chattermill
Yes
Claude
No
CodeTwo Email Signatures 365
Yes
Cursor
No
Datto RMM
Yes
Desktop.com
Yes
Integrations
AWeber
No
BrightGauge
No
Campaign Monitor
No
ChatGPT
Yes
Chattermill
No
Claude
Yes
CodeTwo Email Signatures 365
No
Cursor
Yes
Datto RMM
No
Desktop.com
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
€0
FREE: no time limit; 1 survey collecting responses at a time; up to 50 responses per survey; QUESTIONSTAR footer remains. MONTHLY: from €59/month for 1 active survey, monthly cancellation. STANDARD: €395/year, 3 active surveys. PROFESSIONAL: €995/year, 10 active surveys, user management. Annual plans: 12-month term. Paid plans include unlimited responses per survey and white-label surveys. SSO/SAML and a custom domain are paid add-ons for PROFESSIONAL. CUSTOM: price on request, term from 24 months; on-premise deployment by agreement. Business pricing; see the QUESTIONSTAR website for academic offers and full conditions.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Customer Thermometer
Founded
2010
Country
United Kingdom
Website
www.customerthermometer.com
Vendor Details
Company Name
QUESTIONSTAR
Founded
2004
Country
Germany
Website
questionstar.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes