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features
design
support

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Description

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

Description

QUESTIONSTAR brings questionnaire creation, response collection and statistical analysis into one online survey platform. It is available to individuals and organizations, including students, educators, researchers, universities, businesses, nonprofits and public-sector teams. Employee feedback, customer surveys and academic research are examples of its uses. The interface is available in German, English and Russian. Surveys can be created in any language, including multilingual questionnaires. Build surveys with branching, randomized questions, a custom design and printable paper versions. Distribute them through links, QR codes, email or website embedding. Analyze responses with charts, cross-tabulations, correlations, t-tests and regression. Export reports to Word, Excel, PowerPoint or PDF, or export raw data to SPSS, XLSX and CSV. Connect workflows through Zapier, n8n, webhooks and the REST API. Google Data Studio and Microsoft Power BI support external dashboards; MCP connects supported AI clients including ChatGPT, Claude and Cursor. Qualtrics import helps move existing questionnaires. Survey data is hosted in Germany, and a data processing agreement is available. The free plan has no time limit and includes survey features for one active survey with up to 50 responses. Paid plans provide unlimited responses per survey and white-label questionnaires. Active-survey limits, email allowances and administration features vary by plan. SSO/SAML, custom domains and on-premise deployment require the relevant plan, add-on or agreement. Start with FREE to evaluate the survey workflow before choosing a paid plan.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWeber Yes 
BrightGauge Yes 
Campaign Monitor Yes 
ChatGPT No 
Chattermill Yes 
Claude No 
CodeTwo Email Signatures 365 Yes 
Cursor No 
Datto RMM Yes 
Desktop.com Yes 
Google Docs Yes 
Microsoft Power BI No 
Pandium Yes 
Salesforce Yes 
ServiceNow Yes 
Shopify Yes 
Sigsync Yes 
TeamSupport Yes 
Zoho Desk Yes 
n8n No 

Integrations

AWeber No 
BrightGauge No 
Campaign Monitor No 
ChatGPT Yes 
Chattermill No 
Claude Yes 
CodeTwo Email Signatures 365 No 
Cursor Yes 
Datto RMM No 
Desktop.com No 
Google Docs No 
Microsoft Power BI Yes 
Pandium No 
Salesforce No 
ServiceNow No 
Shopify No 
Sigsync No 
TeamSupport No 
Zoho Desk No 
n8n Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

€0
FREE: no time limit; 1 survey collecting responses at a time; up to 50 responses per survey; QUESTIONSTAR footer remains. MONTHLY: from €59/month for 1 active survey, monthly cancellation. STANDARD: €395/year, 3 active surveys. PROFESSIONAL: €995/year, 10 active surveys, user management. Annual plans: 12-month term. Paid plans include unlimited responses per survey and white-label surveys. SSO/SAML and a custom domain are paid add-ons for PROFESSIONAL. CUSTOM: price on request, term from 24 months; on-premise deployment by agreement. Business pricing; see the QUESTIONSTAR website for academic offers and full conditions.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Customer Thermometer

Founded

2010

Country

United Kingdom

Website

www.customerthermometer.com

Vendor Details

Company Name

QUESTIONSTAR

Founded

2004

Country

Germany

Website

questionstar.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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