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Average Ratings 15 Ratings
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Description
You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
Description
Kick off your survey creation journey effortlessly with over 100 expertly crafted templates that are sure to grab your customers' attention. Design visually captivating surveys that are irresistible to participants, all using our complimentary online survey tool. Join a community where more than 50,000 surveys have been produced and where over 4 million individuals have provided their insights. Our platform encompasses a variety of survey types, including scored surveys and forms, allowing you to leverage NPS surveys to evaluate your performance and enhance your decision-making process. Experience the easiest method to create online quizzes, with a library of over 100,000 quizzes that have attracted 50 million quiz participants. You can pose inquiries to your site visitors without them needing to navigate away from your page, making data collection fast and hassle-free. Benefit from a selection of 100+ pre-designed survey templates with our free online survey builder, ensuring you always pose the right questions at the most opportune moments with access to over 1,000,000 ready-made survey questions. To elevate the engagement level of your surveys, incorporate various question formats such as multiple-choice, NPS, checkboxes, rating scales, text boxes, and many more. Enhance the visual appeal of your surveys by integrating logos, themes, and images, ensuring they capture attention and encourage participation effectively. By tailoring your surveys in this way, you can significantly improve the quality of feedback you receive.
API Access
Has API
No
API Access
Has API
No
Integrations
Campaign Monitor
Yes
BrightGauge
Yes
Chattermill
Yes
CodeTwo Email Signatures 365
Yes
Constant Contact
No
Datto RMM
Yes
Desktop.com
Yes
Exclaimer
Yes
Google Docs
Yes
Mailchimp
No
Integrations
Campaign Monitor
Yes
BrightGauge
No
Chattermill
No
CodeTwo Email Signatures 365
No
Constant Contact
Yes
Datto RMM
No
Desktop.com
No
Exclaimer
No
Google Docs
No
Mailchimp
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$7.97 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Customer Thermometer
Founded
2010
Country
United Kingdom
Website
www.customerthermometer.com
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofssurvey.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes
